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Alamo at Brussels Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: they are very correct.
Cons: You need to put on the website how much you have to pay for a second driver!
Cons: I bought a full insurance and they told me at the front desk that i should buy their insurance because the company is enterprise and Alamo is just a broker
Cons: Macchina consegnata senza olio motore Aggiunto e non rimborsato in fattura. Pagato intero noleggio sebbene per grave lutto familiare si sia dovuti rientrare anzitempo
Pros: Picking up and returning the car was very easy, as was the location of the car rental garage.
Pros: I ended up with no dealings at all with Alamo even though that was what was booked by Discover Cars.
Cons: They offered a car that was too small, then didn't have a desk or representative at the airport. Enterprise had to take over.
Pros: Quality of the car, courtesy and efficiency
Pros: Nice car. Excellent rent
Pros: The car was good and clean. The return of the car went smoothly and easily. I left the car in good shape and got no surcharges.
Cons: I was forced to use my works credit card in order not to be forced to pay for some "extra insurance" which would cost more and that could be paid with a debit card. In my documents it said that I didn't have to pay ANY additional fees! I had arrived with a delayed flight and with a wife and a little baby at 22:00 and was not happy having to argue this insurance scam. They initially wanted to give us a Ford Focus even though I had requested a station wagon and they actually had a KiA Ceed.
Pros: No waiting times at pick-up and drop-off, good explanations of conditions, very fair approach towards small damages.
Pros: I got help from a friendly young man named Alex who didn’t sent me back upstairs to the main desk. He toke care of my paperwork. Nice bloke.
Cons: Nothing about the service but there should be a sign that indicates that Alamo = Enterprise cars
Pros: Very friendly and helpful staff. Car was great too!
Pros: Rental Agents ! thanks to brussel team
Cons: call for a extra day, REALY more expensive than paied for a extra day on the website ( made a new reservation...)
Pros: User friendly
Cons: No car manual in French or English
Pros: Friendly agents
Cons: Decent amount of walking to car
Pros: Clear explanation by the agent
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 25 years for car group Luxury, Premium, Special. A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Winter tires, Wi-Fi, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Credit card must be valid before rental period for at least 30 days.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Pick-up & Drop-off