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Goldcar at Istanbul Sabiha Gokcen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The problem is with discofer cars not the companies...you need to reevaluate you employees and solutions...all your algorithms are not helpful...
Pros: Nothing
Cons: opening hours and receiving invoices and email in Turkish with no explanation of what that is for and no customer service email address to enquire. Still not sure what i am being charged for
Pros: Where is the rental car from you guys and then I call you many times and say I don't have a credit card no one on the phone then Gold rent a car and they tell me it's ok just leave some deposit then you can have the car when I came to get the car and it's a credit card and and i say we speak to you hes say no idea no visa no car and I can’t have deposit back🥺
Cons: Gold car person friendly personal buy no more helping
Pros: new car for good price
Cons: extra payments
Pros: The quoted rate was excellent, and the car was in good condition. But I ended up paying about the same as other agencies when I was charged extra at checkout.
Cons: They tried to charge me additional money for a diesel car when I did not reserve one. The agent also charged me a young driver fee when I've been licensed for 20 years. But licenses from other countries don't always show a date first licensed. I had to wait a long time for both pick-up and drop-off, and at drop-off the agent tried to say one of the marks on the car was my fault since it was not marked properly on the form.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 79 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, Country entry stamp that is not older than 6 months.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers must be present when picking up the vehicle.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
For vehicles not returned in an acceptable clean condition, an additional charge of 720 TRY will apply.
An administrative fee of 400 TRY will be charged for each request received from the traffic police.
All refunds (unused fuel, deposit, etc.) are made in TRY even if the customer was originally charged in a different currency when picking up the vehicle.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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