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Essence Car Rental at Istanbul Sabiha Gokcen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Once at the location of the delivery (quite far from the airport), they asked me money for a extra insurance. I refused to buy it and they didn't deliver me the car. I also lost the money of the deposit: I asked several times to refund me, but they didn't. I hope that, with this review, I can help the next customers to avoid scams with this fraudulent agency.
Cons: Once at the location of the delivery (quite far from the airport), they asked me money for a extra insurance. I refused to buy it and they didn't deliver me the car. I also lost the money of the deposit: I asked several times to refund me, but they didn't. I hope that, with this review, I can help the next customers to avoid scams with this fraudulent agency.
Pros: The person in charge
Cons: Just that I needed to say I needed exact model which I rented o line but they gave me good discount at the end which cover it up .
Pros: Upon arriving at the airport, I went to look for the specialized office and did not find it, and one advised me to speak to the competent company, and they were contacted, then I waited for about an hour and a person came and introduced me himself and said we must go elsewhere to receive the car, and after reaching the relevant place, I was surprised to say that they do not have a car. According to the specifications that you requested, and what is the solution, they said we will return you to t
Cons: Upon arriving at the airport, I went to look for the specialized office and did not find it, and one advised me to speak to the competent company, and they were contacted, then I waited for about an hour and a person came and introduced me himself and said we must go elsewhere to receive the car, and after reaching the relevant place, I was surprised to say that they do not have a car. According to the specifications that you requested, and what is the solution, they said we will return you to t
Pros: Nothing.
Cons: There are a couple of problems: rude contact person who didn't directly call me for learning flight number properly, didn't welcome me at the exit of the airport, hold me for 15 minutes while snowing, yelled on me on the phone and in person in the car, requested irrelevant documents, requested my signature without showing contract details, banished me once I wanted to see contract details. At the end of this, he didn't give me the car and left me while snowing. He ruined my trip. Never again!
Pros: Everything was good and nice people to deal with
Cons: Nothing at all
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 69 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher. All documents must be issued in the same country.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
A local renter is defined as a renter who is a resident of Turkey.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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