Belgrade Airport (BEG), Belgrade, Serbia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Firefly at Belgrade Airport

Aerodrom Beograd 59, Belgrade
00381 112 286 017
Pick-up instructions
The representative will be waiting at the rental desk located in Terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Toyota Aygo
July 23, 2021

Pros: Picking up the car was super simple.

Cons: At the Belgrade airport, it was not entirely obvious that Firefly representative is shared with Hertz.

United States of America (USA)
Hyundai i30
May 25, 2018

Pros: Everything

Cons: Nothing

Canada
Toyota Aygo
May 3, 2018

Pros: Nothing

Cons: The car i was given was total junk, almlst undrivable. When i asked to replace it they said ok so i went all the way to the airport. When i arrived they had onmy one car that was even in worst condition.

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 840.00), Theft Protection, Roadside Assistance (in the country of pick up), Winter tires, Airport surcharge, Third Party Liability, VAT (value added tax), Free modifications, Hotel delivery service.
Driver requirements
Minimum rental age is 23 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Information on the exact fee amount is available by request.

Crossing country borders is allowed to the following countries: European Union.

Crossing country borders is forbidden to the following countries: Albania, Kosovo.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Personal Accident Insurance, Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel, and pre-payment is requested.
The price for fuel is refundable.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  08:00 - 21:00
Tue:  08:00 - 21:00
Wed:  08:00 - 21:00
Thu:  08:00 - 21:00
Fri:  08:00 - 21:00
Sat:  08:00 - 21:00
Sun:  08:00 - 21:00

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