Carwiz at Belgrade Airport

Pros: No Comments

Cons: I need to pay for insurance, I was given diff car upgraded but I didn't want it bigger car and they didn't have any replacement, I booked T-cross or similar.

Pros: Pick-up and drop-off process

Cons: Cars need to be cleaned before returning

Pros: car was in good condition.

Cons: I reserved for a day later by mistake. There was no option for another service car at the airport (their garage was closed at 7 PM because they had no rentals), so I had to take a taxi and return again the day later. It was my mistake, but better go with larger renter with more flexibility.

Pros: Price increases without authorization, no credit

Cons: Changing prices on the spur of the moment, no credit

Pros: It tooks long time to get the car. The access to the agency needs improvement.

Pros: It took long time to pick ip the car. The agent was slow. The internet work slowly. On the return we scheduled an agent to take the car back at 5 am. We paid axtra 30 euro and he didn’t show up up. We demand to get our money back back!!!

Cons: Very slow and the agent didn’t show up as was scheduled. We paid extra 30 euro and he didn’t show up

Pros: The car was okey. We didnt have any problem with the car.

Cons: Firstly there was a guy at this company who talked with us when we try to get our car. The guy was really really impolite and rough person. Not only to us but also for all customers. We waited one hour with kids and in that one hour he only talked with two customers before us. He was really slow. I asked why you are so slow and why there is not any other person nearly we are waiting stand one hour here with two kids and my wife, he said if you dont want you can not get the car unfirendly.

Pros: No hidden fees

Cons: Didn't get a car I expected, extremely poor condition of rented car ( numerous dents and scratches, engine died after 5 days etc.)

Pros: The car was clean, not many kilometers, everything worked properly

Cons: The road from the field to the rental company is unclear and far with luggage, especially at night with the family, I took the car myself from a parking lot on the 5th floor

Pros: Great service, very friendly and efficient staff.

Cons: To many scratches on car

Pros: Car was better than expected. Clean and new.

Pros: Nothing good for them

Cons: Basically, I didn't have any problems or complaints with the car, but I did with the Carwiz agency. I can only say the worst about them. While using the vehicle, I received a fine for illegal parking, which is not a problem, but the problem arose when I saw a fine of €7, they charged me €40, calculating some processing of the same. Unbelievable and dishonest of them, that's why this bad rating.

Pros: Service was great

Cons: I didn't like when I returned the car they tried to say that damaged the car bumper, luckily I fillmed the car when I picked it up and the video shows the damage was there, then they said that I changed a tire because it was a different size, I didn't change the tyre and unfortunately didn't film the tires on pick up and car wiz are taking the cost of two new tires out of my bond. They also didn't supply me with a car jack or spare tyre, just a tyre repair kit

Pros: Easy going staff

Cons: Wating too long to be served

Pros: Politeness and professionalism, as well as the overall car condition.

Cons: Drop-off paperwork took a bit longer than I would have liked.

Pros: Very Happy with the car, specially the Agent helped us even before I reached to pick up the car. He guide very well how to reach to pick up location from the city using Bus. Even I was lucky to get an upgrade.

Pros: General they were not present at the handover and returning car

Cons: Wrong person taught to deceive People

Pros: Reservation manager miss Kristina Knezevic from Belgrade airport, was extremly helpful and friendly and solve my problem, because i had to postpon renting a car for a week, underlined with a smile. Deserves a reword😊

Pros: Carwiz is great. I appreciate the service and honesty, I had no issues on last 10 rentals

Pros: very thorough, also brought to my attention a parking ticket so that I could pay cheaply in country

Pros: Great car provided

Cons: There was some broken equipment (phone holder)

Pros: Very friendly and nice service

Cons: Even if you bought their insurance, you need to call a police for each scratch to use the insurance.

Pros: Staff very helpful

Pros: It was easy and straightforward process.

Pros: Simple and affordible.

Cons: Instructions to the car rental desk were wrong.

Pros: Everything

Cons: To take car by my self

Pros: The representatives are great, they are really fair, they are not trying to rob you and charge the damage that already exists.

Pros: Fast, efficient, friendly personnel Car almost new, very clean, no issues

Cons: All good

Pros: It was quick.

Pros: FRIENDLY AND EFFICIENT

Cons: TEMP KISOK (DUE TO AIRPORT BUILDING WORK)

Pros: Great experience, would book through again!

Pros: Price, nice and helpfull agents,

Cons: Car pick up and delivery time. Car did not have GPS.

Pros: 🤗🤗🤗

Cons: None

Pros: Well organised, functional, great, friendly and helpful staff, a good deal with rental prices, much cheaper overall than in Croatia. I am even thinking about hiring a car in Belgrade, and drive it to Croatia, when I am holidaying next time in Croatia, because car rental in Croatia is sickly expensive.

Cons: Paying 60 Euros in addition to the car rental for driving into B&H. When I rent a car in B&H, I do not need to pay this addition for driving into Serbia or Croatia.

Pros: friendly staff, decent car

Cons: the time needed to pick up and return the car. the car was not completely clean

Cons: We got overcharged to use a credit card.

Cons: I booked a Renault Clio but they gave me a Skoda Fabia. You can't even compare those two cars. I don't think I'll be renting from them again. I've rented before from Carwiz and everything was ok. But giving me a Skoda instead of a Clio is just something else. What made them think that a Fabia can be the same as a Clio?

Pros: Carwiz was fine, good, new cars, pleasant staff.

Pros: The staff in Belgrade

Pros: Professional, kind, accurate.

Pros: Dropping off super fast

Cons: Full insurance and still hold 500 euro that's not fair

Pros: Car was great.

Pros: Once found pretty efficient and a good car offered

Cons: They claimed there were scratches on the car which i could not catch in the video i made since they were very thin to be seen. I arranged it finally but it took some time so suggestions for everyone to verify well the car and make sure if there are some tiny scratches to report them otheewise they might be claimed after

Pros: they were very polite

Pros: Very helpful dealing with a bumper dent

Pros: At least credit card lock was released on time.

Cons: Staff rude, unhelpful and dishonest.

Pros: Good service over all.

Cons: I came 10 min before closing time, however no one was at desk. Desk representative showed 2 min after closing and I was charged for being late.

Pros: They still didn’t Release my deposit

Pros: Carwizz peron Manojlović shouldn't represent company at Belgrade airport. Rude, unprofessional and I suuget him to be removed from front desk and dealing with customers.

Cons: Mr Manojlović. Unprofessional and rude and he doesn't care about customers or company interests. Corrupted and wordy.

Pros: The Car SAS dirty with a lot of scratches on the sides. There was also a damage/rubble in the windshield made it difficult to have good vision all the time.

Cons: I had expected a better car. We hade booked a station wagon from Fiat or similar. But we got a roughed up Dacia. That feels like a lot cheaper car than we the one we booked and paid for.

Pros: Price Car in good condition

Cons: Service Cliente attention Personnel attitude Not professional

Pros: nothing

Cons: Wrong Car given. the rental desk at CarWiz at Belgrade airport were constantly pushing me for Extra Insurance even though i had bought full / extra protection via Discover Cars alos they were trying to scare me with possible consequences if any damage to the car. 2] as soon as i landed and went to the rental desk & there was no there to attend and the counter was shut. had to wait for 45mins till some one attended. 3] as soon as i reached and showed my voucher on pn my phone, they didt accept

Pros: People who are not guilty for organization problems

Cons: They sent us 1.5 hour to wait and nobody called us after that, we had to hunt when we should come for car

Pros: Great service, just took a little time

Cons: The wait

Pros: Super mycket nöjd

Cons: Alting var bra

Pros: Good service

Cons: No

Pros: Pick up and drop off was fast and straight forward. Agent explained the details

Cons: Exterior of the car wasn’t clean enough

Cons: Great service

Pros: Nothing layers and cheaters, gave us car that broke down and did not want to send another vehicle until next day. Had to stay longer and ware stranded without provisions. 4 days after contract ended they have not released my deposit

Cons: Everything, gave us car that broke down and did not want to send another vehicle until next day. Had to stay longer and ware stranded without provisions. 4 days after contract ended they have not released my deposit

Pros: Quick, friendly service.

Cons: A bit of confusion at the beginning. Booking done over net. We purchased additional driver but this was not reflected on the first agreement so the rep had to make a new agreement, while she was very pleasant it was a bit off putting.

Pros: New cars

Cons: All OK

Pros: SOS be very careful when picking up the car. Take your own photos of the whole car because you may have a big problem and unbelievable charges from unfair damages when you have not chosen the INSURANCE of the car.

Cons: SOS SOS SOS be very careful when picking up the car. Take your own photos of the whole car because you may have a big problem and unbelievable charges from unfair damages when you have not chosen the INSURANCE of the car.

Pros: The car was new and clean The advisors at the desk were clear about the procedure. They have returned security deposit back in 1 week

Pros: Good car, good price

Cons: It was impossible to find a parking place in the city while trying to return the car. How can a car company function without a parking?!

Pros: Friendly staff

Pros: Everything was perfectly good. By mistake the rental car was somewhere in the city but they were really nice and switched the cars and they gave me the new car that he had at the airport.

Cons: Only thing I can say they charge me €30 to have somebody 5 AM on my way back to return the car and nobody didn’t show up so I had to leave the documents on the counter hoping they going to get it.

Pros: Excellent customer service!

Pros: Great service, quick and easy

Pros: i appreciate that and they where very affordable compared to the other people i saw

Cons: they guys knew there was a problem somewhere that i did not quite notice but took fotos of the complete car.when giving back the car they claimed i was the one who cause the damage although they knew i was not the one. After showing them the pics and videos i made before pickup they then said it was ok. if had not made any videos or pics i would have been charged a damage which i did not cause

Pros: clear and fast info

Pros: Car worked at least.

Cons: Staff dishonest. On return, had to show video I took of car when I collected it to avoid damage cost not done by me. Extensive damage throughout car. Avoid!

Cons: The inside of the car was not really clean. If you mark the cars on the homepage with disinfectant then you expect they make them clean.

Pros: Excellent customer service. 1 year old car in good condition. Very helpful and kind staff!! Thank you Carwiz at Belgrade airport.

Cons: courteous, timely, knowledgeable, patient and helpful!

Pros: Cooperation

Cons: Cooperation

Pros: Easy communication, fast service and affordable car

Cons: A bit higher price of deposit

Pros: Value for money.

Cons: Staff kindness.