Tel Aviv Airport (TLV), Tel Aviv, Israel
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Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar at Tel Aviv Airport

Terminal 3, Ben-Gurion Airport,
00972 36 058 000
Pick-up instructions
Please follow the signs to car rental area
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Italy
Suzuki Alto
November 8, 2022

Pros: price

Cons: dirty inside (some rubbish) and also problem with the tyre that was not solved and stopped several time because everytime there was a problem in a different one

Czech Republic
Kia Picanto
October 26, 2022

Cons: Europcar agent insisted we buy additional insurance of 15 USD per day to be fully covered.

Slovakia
Renault Traffic
September 30, 2022

Pros: Everything was nice. Car was great. But rental company (Europcar) charged from me about €150 more than you declare in voucher. That’s not fair.

United Kingdom
Mazda 3
September 12, 2022

Pros: crap service

Cons: arrogant attitude

Belgium
Ford Fiesta
September 6, 2022

Pros: the guys at the desk tried to be helpful

Cons: till one gets to the desk a disaster of a service

Belgium
Hyundai i20
September 3, 2022

Pros: NOTHING

Cons: attittude of personnel , car was not ready , we had to change car because it was smeling bad

United Kingdom
Suzuki Alto
September 3, 2022

Pros: I got an upgrade for free

Cons: Announced as in airport but isn't true

Australia
Kia Picanto
September 1, 2022

Cons: Car rental desk was NOT located in the airport terminal, even though the confirmation said it was. We had to wait 20 minutes for a van to take us to their remote office!!

United Kingdom
VW Transporter
August 24, 2022

Cons: to far from the airport. vehicle was old, the vehicle was smashed from all sides, not clean, no reverse sensors, and some parts were not working such as the passenger window.

New Zealand
Ford Fiesta
August 24, 2022

Pros: The receptionist was great

Cons: As above.

Sweden
Hyundai i20
August 14, 2022

Pros: At least there WAS a representative

Cons: The office is not in the terminal and it took 15 minutes for the van to pick us up. The credit card system was restarted as we came, so it took 45 minutes overall to pick the car up. The car was old and with a weak engine. Rental was expensive and 1.500 dollars deposit is outrageous.

United Kingdom
Hyundai i20
August 14, 2022

Pros: Not much.

Cons: The confirmation said that the car collection was from T3 - however it was not and we had to be bussed to T1. Waiting 20 minutes in the heat after travelling for 12 hours isn’t ideal - and would not have chosen this company had I not been misled as to the collection point. On collection it said the car had no damage - when I pointed out it did they said take a video. When I returned it had to explain all this to the agent.

France
Mazda 3
August 8, 2022

Pros: Pas grand chose. Le personnel d'accueil n'a pas été à la hauteur.

Cons: Un personnel inamical, nous prenant de haut ! Ça c'est soldé par un surcout de 450 € sur une facture de 1200 € !

United Kingdom
Ford Fiesta
August 1, 2022

Pros: No service in the airport itself, had to make two phone calls to get them to come and pick me up so I could pick up the car. Tried to sell me excess insurance even though had already bought through you. Added £100 to the cost of rental when I returned it for no reason. Won't use Europcar again.

Cons: The car itself was brand new and very clean.

Lithuania
Mazda 3
June 30, 2022

Pros: I really didn’t like talking about anything

Cons: The car is very dirty, the wipers do not clean, the chassis does not work and is technically untidy

Belgium
Seat Leon STW
June 25, 2022

Pros: The service was quiet slow !! and the top ! was ! that no one of the 4 cars !!! was in perfect condition !! about the volume , the first one they gave me a Ford Kuga which was nice ,but after this one they change due to power steering broken !!! I had much chance that nothing happen to me !!

Cons: They should check 100 % the quality of mechanics before renting such a cars to the clients !!! it is a SHAME that they ask so much money for such a cars !!! I was myself 40 years ago a Europcar representative at Brussels airport, BUT !!!! we would NEVER give such a car in such a BAD CONDITION to a client !!!! on mechanic based !!!!

United Kingdom
Ford Fiesta
June 8, 2022

Cons: Waited for 2.5 hours to get car

France
Hyundai i20
June 8, 2022

Pros: nothing

Cons: erverything

Finland
Hyundai i20
June 6, 2022

Pros: It was easy to make a contackt and it was clear. At the end we got more suitable car but it was uncleaned. We had no choice. Take a very big car or better but dirty car.

Cons: They didn't have any person in terminal desk and they didn't have that kind of car what I reserved. They "up great" but very unsuitable car, van for 9 person.

United Kingdom
Kia Picanto
June 1, 2022

Pros: great car, clean and fuel efficient

Cons: There was no "in Terminal" pickup and it took us ages to work out where to go. May as well be off airport pickup. (which is cheaper !) with other companies.

United Kingdom
Hyundai i20
June 1, 2022

Pros: The pickup process in the airport requires to call them and ask them to pickup and transport to collection point. This took more than 40 minutes.

Cons: The car was not in bad condition and didn't drive well. The air condition stopped working. The replacement car service was excellent.

United Kingdom
Kia Carnival
May 30, 2022

Pros: The service was provided by Albar and not by Europcar as that company is their franchisee in the country. Europcar said their cars are not older than 2 years old but the actual car was 5-6 years old and fairly battered.

Cons: It was OK but not very good as their pickup desk was nowhere near the Terminal building and had to call for a shuttle bus.

Norway
Seat Leon STW
May 24, 2022

Pros: That they finally managed to give me a csr

Cons: That they gave away my reservation despite I called and informed about changes

Spain
Mazda 3
May 22, 2022

Pros: The drop off was very fast and the guy who took the car and drove the shuttle was nice.

United Kingdom
Hyundai i20
May 7, 2022

Pros: Had to change as the first car was old and dirty

United Kingdom
Hyundai i20
May 4, 2022

Cons: Bus from Ben gurion to the car rental took forever. One bus every 20 minutes and could only fit 8 people on. Unacceptable when post flight with kids

South Africa
Hyundai i20
May 1, 2022

Pros: They were very friendly and helpful. They also gave me a free upgrade.

Cons: I am still waiting for my deposit on my credit card to be credited.

United Kingdom
VW Transporter
April 29, 2022

Pros: i was over charged and was down graded from 9 seater to 8

Cons: i was over charged and was down graded from 9 seater to 8

Hungary
Kia Picanto
March 29, 2022

Pros: Basically everything was alright

Cons: There was not exact information about the pick-up/drop-off place. The information was about Terminal 3, but the rental company was in the Terminal 1. When we arrived, it was OK, because a transfer car took us to Terminal 1. But when we returned the car, we did not have exact information (or gps coordination) about the drop off place. So it was difficult to find it.

France
Kia Picanto
March 26, 2022

Pros: Nothing

Cons: Car dirty I ask them to clean the outside before I took the car Inside dirty

Denmark
Mazda 3
March 5, 2022

Cons: Car overused

United Kingdom
Kia Picanto
February 25, 2022

Cons: Waited for ages where the pick up point was supposed to be in the terminal at Ben Gurion Airport

United Kingdom
Mazda 3
February 13, 2022

Pros: Plenty of staff in office

Cons: I didn’t get the car I wanted, it was too small for my height and the alternative offered was a nine seater bus!

United Kingdom
Fiat 500
January 30, 2022

Pros: car was good service fine

Cons: far from terminal and wait needed with van etc. model slightly old

United Kingdom
Mazda 3
November 28, 2021

Pros: quick

Cons: the car should have been washed properly prior to rental

United Kingdom
Hyundai i20
October 22, 2021

Pros: Great service

Cons: We paid $21 for a car seat which so uncomfortable for my baby he cried every time we put him him besides for not being suitable for his age.

Sweden
Mazda 3
October 21, 2021

Pros: Car rental agent at airport good and pleasant and spoke good English.

Cons: The car stopped on the way and we had to wait awhile for it to start. A message came up - engine in need of repair and Service! I called the Europcar agent at our destination and they said, if the car is working just drive , its ok . Did not feel good. But we got there.

United Kingdom
Hyundai i20
August 16, 2021

Cons: It took me 2 hrs between leaving the airport and driving away. I ordered a Hyundai i20, they tried to give me a very beat up, scratched, damaged and high mileage Toyota Aygo with 115,000km. I refused to take it and they reluctantly gave me the car I ordered.

Russian Federation
Hyundai i20
July 15, 2021

Pros: Employees did quite a good job

Cons: The car was in bad condition with big mileage and dirty. They could clean the steering wheel at least...

United Kingdom
Hyundai i20
July 5, 2021

Pros: -

Cons: Wrong information. Advertised car pickup in terminal. No Cars in Terminal and no one in office

Israel
Fiat 500
June 24, 2021

Cons: No full info about rental - you doesnt tell me anywhere that I need a credit (I has only debit) card and foreighn passport (I had local teudat zeut). This circumstances insist me spend more than 6 hrs and $60 to go home and back for that documents.

France
Kia Picanto
April 8, 2021

Pros: The are very nice and helpful

Cons: Good

Russian Federation
Suzuki Alto
January 5, 2021

Pros: Wery good service. Car was changed for the bigger one

United Kingdom
Fiat 500
August 23, 2020

Pros: Very efficient

Cons: I got a old car all bashtup and full of dent

Germany
Kia Picanto
March 4, 2020

Pros: The car was eco friendly

Cons: The service was terrible !! So slow, not helpful at all and the manager at the pick up desk insulated me - he said I am stupid and that he would not help us. I have never seen so much disrespect !

United Kingdom
Mazda 3
February 23, 2020

Pros: Nice staff at the desk... Proffessional and very friendly.. Helpful etc..

Cons: When I dropped the car of the guy at the desk was not the most friendly guy on earth. But then again, I dropped the car of in the middle of the night (3am!!) so.. I dont really blame anyone for not being soo chirpy.. Seriously, you guys were amazing!!

Israel
Hyundai i20
January 13, 2020

Pros: This time, nothing!

Cons: They didn`t have available cars, gave me a 9 seat van, instead of my economy car requested. Totally senseless!!!!! Service worse than the worse service you can imagine. Disrespectfull!!!! And, i wasn`t enough, the car didn`t worked, battery failed. A disaster!!!!

Latvia
Hyundai i20
January 8, 2020

Pros: Agents were helpful and polite

Cons: The car was not clean enough and old Fiat Tipo does not worth this value

Ireland
Hyundai i20
December 20, 2019

Pros: Extremely disappointing experience of having an extra insurance included when the car already had and extra insurance. No permission was requested.

Cons: We decided to buy an optional full insurance when we booked the car. Europcar Israel sneaked another insurance into our contract. When we were changed extra by Europcar we assumed it was an error. When trying to clarify this with Discovercars, we found out that we were mislead by Europcar into buying another insurance although we were fully insured and Discovercars failed to address our claim with Europcar, leaving us paying a double insurance.

Israel
Fiat 500
December 13, 2019

Cons: The rental car agent refuse to provide me the car!!! I was forced to take a taxi that cost me $ 150!!! I want my money back !!!

United Kingdom
Suzuki Alto
December 11, 2019

Pros: kind. helpful

Cons: nothing

Netherlands
Suzuki Alto
December 9, 2019

Pros: The prices

Cons: there was no good information beforehand for picking up the car.

France
Hyundai i20
November 28, 2019

Pros: efficiency

Cons: help to pick the car

Israel
Fiat 500
November 5, 2019

Cons: waiting time for the shuttle to the terminal on return

Israel
Fiat 500
September 26, 2019

Pros: New car

Cons: The car heavily stinks from cigarettes.

Israel
Kia Picanto
August 29, 2019

Pros: good service

Cons: Car was old

Israel
Ford Fiesta
July 1, 2019

Cons: Europcar in Israel does not connect to europcar express checking

Israel
Suzuki Alto
June 17, 2019

Pros: Big brand, I felt safe

Cons: The car was old and faulty

Netherlands
Fiat 500 2 doors
June 13, 2019

Pros: They were kind and quick

Turkey
Fiat 500 2 doors
June 11, 2019

Pros: good service, I had no problem, it was realy night time so waiting a bit is normal

Cons: we look overall no problems at all

Israel
Fiat 500 2 doors
April 5, 2019

Cons: some times the care smells bad

United Kingdom
Mazda 6
March 14, 2019

Pros: Charged holding deposit to wrong card then spent 20 mins cancelling it. On returning car told it would take 3 weeks for payment to be released, I waited till they did it there and then. Car was an old Toyota not a Mazda we ordered. Had 60,000 miles on the clock and was rubbish. No instructions on how to start or operate it. Really rubbish service.

Israel
Fiat 500 2 doors
March 14, 2019

Cons: Sometimes the care do not smell good. High mileage Old car for sale

Germany
Fiat 500 2 doors
February 9, 2019

Cons: The car had a strong unbearable cigarettes smell

United Kingdom
Suzuki Alto
July 15, 2018

Cons: They didn't find my reservation and I spend about an hour there till I got my car.

Most Popular Car Rental Deals

Tel Aviv Airport Car Rental
Compact Elite
BMW 118I or similar
BMW 118I
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$167.73 / per day

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 710.00), Theft Protection, Airport surcharge, Third Party Liability, Free modifications.
Rate excludes
The following surcharges may apply: VAT.
Driver requirements
The minimum rental age for vehicles in car groups Economy, Compact, Mini, Standard, Intermediate is 21 years, and the driver must hold a driver license that is valid for 1 year(s).
The minimum rental age for vehicles in car groups Minivan, Premium, Fullsize is 25 years, and the driver must hold a driver license that is valid for 1 year(s).
The minimum rental age for vehicles in car groups Luxury, Special is 28 years, and the driver must hold a driver license that is valid for 5 year(s).
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Licences issued in China are not accepted.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi, Cell phone, Cell phone, then an additional amount of deposit will be held on their credit card.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash is not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Cell phone.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Israeli citizens, Israeli Passport holders also with dual nationality; and B2/B3/B4 non-tourist visa holders pay 17% VAT accordingly to law.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at Tel Aviv Airport

Enterprise
Excellent 8.7 / 3 reviews
+972524441683 / +97239773400
Tel Aviv Ben Gurion Airport, Terminal 1
$133 - $133
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
National
National
Excellent 8.5
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Terminal 1
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Alamo
Excellent 8.4 / 29 reviews
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Terminal 1, Terminal 1
$122 - $122
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Thrifty
Excellent 8.3 / 50 reviews
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Hertz
Excellent 8.1 / 17 reviews
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Ben Gurion Airport, Terminal 3, Horesh St
$154 - $201
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
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SIXT
Very good 7.9 / 39 reviews
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Avis
Very good 7.7 / 14 reviews
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
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