Alamo at Tel Aviv Airport

Pros: Indifferent

Cons: Buongiorno. Il giorno 21 ottobre 2025 ho preso a noleggio l'autovettura in aeroporto Ben gurion Tel Aviv al ritiro mi hanno chiesto 150 dollari. Il 26/10 alla consegna dell'auto, ritorno, mi hanno chiesto ancora la carta di credito per altri150 dollari, ho rifiutato perchè non vedo il motivo per depositare altri soldi. Stamattina scopro che mi hanno prelevato dalla carta e SENZA LA MIA AUTORIZZAZIONE altri 150 dollari. Voglio L'ACCREDITO dei soldi( potete trattenere solo una cauzione e non due)

Pros: The staff was nice and polite

Cons: The staff was not helpful

Pros: Car condition

Cons: Attempt to charge me again for CDW insurance. Was covered and included with discover fees. I had to pull out confirmation email to show

Pros: Nn lo so perché nn l ho ritirata ma ho pagato ugualmente

Cons: Non mi hanno dato l auto e mi hanno fatto pagare comunque assurdo

Pros: Nothing.

Cons: Everything has been difficult and a nightmare.

Pros: Excellent. Great car, easy pick up, easy drop off. Perfect experience

Cons: n/a

Pros: I never rented the car

Cons: I never rented the car

Pros: Alamo transfetrred my booking to Eldan.

Cons: Pickup with Eldan was reasonable, the car I got was not in good condition and had some motorical problems. I was asked to returned the vehicle in a remote location outside the airport and take a shuttle. I had to wait more than 30min for the suttle. Eldan charged me an extra day though I returned it only 40min after scheduled time (1pm). I am very unhappy with the service I recieved from Eldan and I feel that I was overcharged because I got a deal from discovery cars (they said so).

Pros: Pleasant, very fast and entirely free of hassles.

Pros: Car was new and and in very good condition.

Cons: I was asked to leave an extremely high security deposit that wasn’t mentioned by DiscoverCars (the rental agency says it’s a misunderstanding between DIscoverCars and itself) but they wouldn’t let me take the car with the deposit stated by DiscoverCars

Cons: It was hard to find the car. Alamo is not marked on the parking spots and nobody mentioned it's gonna be another name

Cons: The service was good, but my reservation clearly stated drop-off and pick-up at Terminal 3; that is why I chose your rental. However, when picking up the car, I was told the drop-off was at Terminal 1 and that a shuttle was needed. Discovercars should mention this in the booking process. Also, 2500$ as a deposit on your card is something you should mention at the process. Which if you do the insurance with Almo at the location you dont need to do that. Not everyone can afford to hold $2500 US

Cons: Alamo in Israel its Eldan -terreble servise. I needed change tiel by myself!!! Never again!

Pros: New car in great condition. The car itself was OK, DACIA, kind of a cheap make.

Cons: Very slow service. One person in the counter that spends a long time with each customer trying to sell off additional stuff (like full cover).

Pros: Pick up was fast and easy, drop off was fast and easy.

Cons: dacia model is poor value for money

Pros: We couldn’t find the drop off point.

Cons: Everything

Cons: They didnt let me rent because they decided my license wasnt valid. I just rented with my license two weeks ago at hertz

Pros: efficient and friendly

Cons: I was charged extra for a delayed arrival

Pros: The cleanliness

Cons: The attitude

Pros: Great price and nice team

Cons: Car was too old

Pros: The lady at the desk at Ben gurion was lovely, answered all our questions

Cons: Nothing

Pros: We have been upgraded - great reaction from the agent

Cons: Nothing

Cons: Didn’t honor the deposit or the offer Was giving me No answer phone call

Cons: Was old battered car

Pros: Nothing!!!!

Cons: The car I got was old with a lot of beatings and very dirty.

Pros: speed of car return.

Cons: deceivers. First you buy a car and after payment they start sending letters about the need for insurance, which was not previously indicated. and no matter what you take, it’s always not enough.

Pros: Everything was quick

Cons: The condition of the car. A lot of scratches

Pros: The people were kind, mostly blame discoverers for the VAT mistake

Cons: That the VAT was not mentioned anywhere.. and the car was full of scratchs

Pros: Alamo was not involved at all

Pros: People responded quickly and graciously. The problem was the replacement car I received (I didn’t have the time to replace it again in such a short trip).

Cons: The car I received initially got stuck after two days because of electricity issues. The replacement car they sent over smelled badly of cigarettes and was a much older model (without media screen or reverse camera).

Pros: Nothing

Cons: very few clerks at the rental desk. Discover Cars and Alamo were not synchronized regarding Insurance coverage.

Pros: The staff were super friendly and provided helpful tips about driving in Israel and specific conditions during the time of rental. Great service!

Pros: i was satisfied for everything

Cons: don't have

Pros: Very good member of staff at the desk

Cons: Car could be much vleaner

Pros: Had nothing to do with Alamo, it was Elan.

Pros: Super helpful

Pros: The guy at the counter when I picked up the car was fabulous.

Cons: The directions I received in advance about where to pick up the car were substantially incorrect.

Pros: Price

Cons: Transfer to airport.

Pros: Friendly people.

Cons: Picking the car up could be faster.

Pros: Good car.

Cons: Hard to find rental desk, the boy at desk was not efficiency.

Pros: zeer vriendelijke dames

Cons: de locatie van het ophalen van de auto was verkeerd aangegeven. op de voucher stond ophalen bij terminal 1 terwijl de auto opgehaald kon worden op terminal 3 waar wij waren aangekomen

Pros: A rapidez e flexibilidade

Cons: Nada

Pros: It was excellent!

Cons: All perfect! From pick up till return.

Pros: Nothing

Cons: Everything

Pros: All... Employees are so sympathy, efficient.... Perfect!!

Cons: Nothing

Pros: the consideration on return, my husband is disabled and the representative was just great

Cons: Lack of signage on arrival, the wiper blade.

Pros: I don't know because there's was no Almo at the airport

Cons: Again there's was no Almo and lots of extra charges you need to make sure to check it with the Israeli side as it's a big shock to find out your price gone up by more than triple to what I hired it for

Cons: Very not quality car