Tel Aviv Airport (TLV), Tel Aviv, Israel
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Driver's country of residence is United States of America (USA) and age is 30-65
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Budget at Tel Aviv Airport

Ben Gurion Airport נתב"ג
0097 239 350 011
Pick-up instructions
Please follow the sign to the car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Hyundai Venue
7/18/24

Pros: Buen servicio humano

Cons: Mucho kilometraje Baúl pequeño Coche con muchisimas detalles en el exterior

Italy
Hyundai i10
2/10/24

Cons: The service was terrible ! We said we were arriving at 5am and the desk was closed. No information was given on how to get our car! The car itself was not good, it had 50000km on the clock snd had no power at all.

United Kingdom
Hyundai i10
1/12/24

Pros: Sadly nothing

Cons: The first car supplied was filthy The second car offered did not work! The third car broke down, the tyre pressures were not pumped up and the fuel guage was broken! More upsetting was that your Customer Service staff allocating the vehicle simply did not care less with any of the issues. Happy to discuss the matter with you and understand how you recompense people for such poor service hire.

Portugal
Hyundai Accent
1/7/24

Cons: Staff at pick up VERY unprofessional, unable to answer questions and explain what I was paying for. Had a flat tire - called the service in the evening and was told to call back in the morning. When I called back they “took my message” but I did not get any service. I spent half a day waiting for them and then fixed it myself. It’s not about the payment/coverage of the fix - I did not have a car I could drive and they did not care. They blocked double the amount on my card. Poor service.

South Africa
Hyundai i10
1/3/24

Pros: Good value for money.

Cons: Had to wait a long time for shuttle to fetch me. There is a war on in Israel so I do understand. Electronics didn't work - radio control from steering and the actual radio panel.

Australia
Hyundai i10
1/1/24

Pros: Easy to increase rental period

Cons: Website said terminal pickup and then I had to take a shuttle bus

United States of America (USA)
Hyundai i20
12/7/23

Pros: relatively quick and nice

Cons: A bigger deposit than originally stated, was taken. On the site it wrote up to 750.00, at the rental agency he told me my deductible would be 600.00 but they took a 950.00 deposit although it was all refunded, I was not happy with that and I wasn't even told that it would be so high till I saw my credit card charged it.

United Kingdom
Kia Picanto
6/6/23

Pros: fast service

Cons: first car had faulty air con, swapped car and was upgraded, very pleased.

Finland
Kia Picanto
5/22/23

Pros: First time the pick up went fast

Cons: The car had a lot of small scratches that were not mentioned in the contract - that's why I believe you pushed me to take full coverage in order to fix those scratches ... NOT GOOD AT ALL!

United Kingdom
Kia Picanto
5/8/23

Pros: It was OK, they did try to oversell us when we arrived by saying they do kot have the car we booked.... But they were able to sort that out eventually

Denmark
Kia Picanto
5/7/23

Cons: I was charge tow times , still waiting for answer

Canada
Kia Picanto
5/6/23

Pros: I was scared by reading negative comments online. However my personal experience was wonderful. Polite personnel, car in good conditions, no trials to upsell, fast pick up and return of the car. Everything worked smooth. I've waited until the last minute some catch or trial to charge me for some unexisting damage, but fortunately my guesses were baseless. Thank you, employees of Ben Gurion's Budget!

Portugal
Kia Picanto
4/28/23

Pros: When returned, they were nice and the process was fast.

Cons: I went to another branch in Tel Aviv to ask to replace the car due to its terrible automatic gear and dirt and they say this is the only model they have.

United States of America (USA)
Mitsubishi ASX
4/24/23

Pros: Nothing. Will never use budget in Israel again

Cons: I stayed above.

United States of America (USA)
Mazda 2
4/17/23

Pros: You guys told me the price is including VAT, which was false. I had to pay VAT on top of that price you've provided.

United States of America (USA)
Kia Picanto
4/3/23

Pros: Return was smoother and better than pick up.

Cons: Budget representatives kept insisting, pushed hard to pay for insurance etc despite being covered by my sources. Tried to charge more.

Australia
Kia Picanto
3/28/23

Pros: Car was ready and as booked.

Cons: Double deposit on credit card (Budget said there was only one). Told that the insurance I had was not good and good luck in trying to make a claim if needed.

Netherlands
Kia Picanto
3/17/23

Pros: The service at the desk was efficient and friendly. Car return was easy and shuttle arrived quickly.

Cons: The service desk was very hard to find (and wronly denoted). The car smelled very bad due to smoking. It had burn marks of cigarettes all over the front seats. The car itself had very little power, just enough to climb hills. The handbrake was too weak. We could not even park our car on a hill, because the hand brake could not hold it!

United States of America (USA)
Kia Picanto
2/17/23

Cons: Front Tires were bald. Should not have been rented with these tires. Had no record of Voucher from Discover. Had to start a new reservation.

Netherlands
Kia Picanto
2/12/23

Pros: The car was small (as expected) but ok. Small car was an advantage in the cities. Easy going people. Fast shuttle to Departure hall.

Cons: The car was ok, except for the tyres.All four tyres needed some air every few days. Customers probably won't tell because Budget holds customers responsible for damage to wheels and tyres.

United States of America (USA)
Hyundai i25
1/27/23

Cons: Nobody at desk in airport. Sign says to walk outside to another office and directions are badly posted hard to find.

United States of America (USA)
Kia Picanto
1/26/23

Pros: Good value, easy to pick up.

Cons: Waited for 40 minutes for the shuttle (when I had a flight to catch). They gave me a hard time about nearly invisible "scratches" on the car (that were probably already there, but were too insignificant to even be noticed at pick up). Also, they said I was unable to waive the collision insurance (to have it be covered on my credit card) since it was a "line item" through discovercars, and had to accept the insurance with a deductible, or opt for their total coverage at an additional $26/day.

United Kingdom
Kia Picanto
1/21/23

Pros: Easy to pick up and drop off

Cons: Was quite expensive.

United States of America (USA)
Kia Picanto
1/15/23

Pros: The battery died few times

Mexico
Mazda 2
1/12/23

Cons: The pick up.

Switzerland
Kia Picanto
1/10/23

Pros: it worked!

Cons: Crazy having to use a code to unlock the car before starting it (4 digit code) placed in a hard to reach place. If you get it wrong, you get "punished" having to wait longer till you can try again. Also battery had to be changed during hire as car would not start! Cost me about two hours waiting. Mechanic told me that the problem was well known.

United States of America (USA)
Kia Picanto
1/8/23

Pros: Easy drop-off. New car.

Cons: Unclear instructions about how to find the desk. Unmarked shuttles stop.

United Kingdom
Kia Picanto
1/2/23

Pros: Quick easy and efficient

Cons: The rental price is over valued especially for the type of car rented.

United States of America (USA)
Kia Picanto
1/1/23

Pros: Easy

Cons: It was fine

South Africa
Kia Picanto
12/24/22

Pros: No fuss. Good value. Quick service.

Cons: Fuel tank wasn't full when I collected the car yet I was billed for the full tank. Windows and mirrors weren't cleaned properly.

Lithuania
Kia Picanto
12/9/22

Pros: Budget looks really budget

United Kingdom
Kia Picanto
12/8/22

Pros: very friendly

Romania
Kia Picanto
12/7/22

Pros: the car was ok &and the price pretty fair

Cons: The office was hard to find (not in the airport) and nobody answered the provided phone number. Time spent dropping off the car was almost 1h.

United States of America (USA)
Kia Picanto
12/3/22

Pros: Nothing

Cons: Picking the car, I went to 3 different desk like a treasure hunting. People who is helping you are not happy in what the are doing

Greece
Kia Picanto
11/29/22

Cons: Upon arrival we waited ONE HOUR for the shuttle to pick us up in order to transfer us to the desk and when dropping off the car the personnel was rude and again we waited for more than 20 min for the shuttle to pick us up plus 15 min of transfer because we were the second stop

Slovakia
Kia Picanto
11/29/22

Pros: navigácia s pripojením na iPhone

Cons: záloha 1200 EUR

Canada
Kia Picanto
11/19/22

Pros: The service personnel did a good job of getting us through the check in and in our way. Both check in and out was good

Cons: Some information about filling up the car would be useful. There is no English on the pumps and to use a credit card you need to read Hebrew. Cash works best for fill up. Also clarify the tolls before you go. GPS is definitely needed, we used Waze and it worked well. Not complaints really just suggestions.

Cyprus
Kia Picanto
11/19/22

Pros: Service was good. Car was terrible

Cons: All was good

United States of America (USA)
Kia Picanto
8/28/22

Pros: The service was both professional and friendly

Cons: It was not easy to find the pickup point

Canada
Kia Picanto
8/20/22

Cons: The desk and car was hard to find. The agent didn't know where exactly the car was located, so I had to walk back and forth couple of times, and they didn't move. The car was not exceptionally cleaned. The rental is exceptionally overpriced and not very effective.

Poland
Kia Picanto
5/13/22

Pros: Fast car rental process

Cons: Very dirty inside the car. Seats dirty, stained, smelly with dirt and musty car interior.

South Africa
Hyundai i25
4/28/22

Pros: The service was very average.I waited about 15 mins to get fetched to go to the budget office..

Cons: The fact that you cannot collect the car in the terminal.One needs to drive about 10-15 mins to get to the budget office to collect your car.It is not so simple

United Kingdom
Kia Picanto
4/16/22

Pros: Car had acceleration problems

United Kingdom
Hyundai i25
3/31/22

Pros: Nice people , good car

Cons: They are using a small van to collect you from the terminal to the pickup point and the same from the dropoff to the airport which cause a wait of more than 30 minutes each time as the van is getting full quickly (can have only 5-6 people)

United Kingdom
Kia Picanto
3/24/22

Pros: Not much

Cons: A lot

United States of America (USA)
Mazda 2
3/12/22

Pros: Budget knew when my flight had landed yet I had to wait for the shuttle to come to pick me up, instead of the shuttle waiting for me.

Cons: The car was nice

Netherlands
Kia Picanto
3/2/22

Pros: Was okay

Cons: The waiting time at the airport before pickup

United States of America (USA)
Seat Ibiza
7/15/21

Pros: Great service and quick release! Very nice people!

United Kingdom
Kia Picanto
3/15/20

Pros: All very easy and helpful

Denmark
Seat Ibiza
1/17/20

Pros: very efficient and kind

Cons: the waiting time, the car condition, tires with little air, not clean, was not the best I rented ever

Brazil
Kia Stonic
1/7/20

Pros: The car was excelent

Cons: The Pick Up process is time consuming. Agent or the computer system in use is slow.

United Kingdom
Citroen Jumpy
10/19/19

Pros: Customer service did there best at the desks

Cons: No staff was walking with us to show where the car is & to properly showed us in & around the car especially damages which i could have missed for checking it myself.

Israel
Kia Stonic
9/4/19

Pros: The cheap price

Cons: The price of the site is not in line with the price of the rental car, they asked for more than what was written in Waucher.

United States of America (USA)
Mitsubishi Outlander 5+2
6/9/19

Pros: The agent was extremely helpful because my reservation had been cancelled due to a human error on their part.

Cons: When their rep entered the reservation details into their computer system, they entered January in stead of June so my reservation had been cancelled...we had to rebook and luckily was able to get the same car type.

Sweden
Citroen Jumpy
1/7/19

Pros: Returning the car was quick.

Cons: After having waited fpr >60 minutes to get the car , when igniting, the dashboard warned that the car needed service. (I decided not to go back and inquire). After a few days, the there was a warning about Adblue being low, and then after a few more days that Adblue must be filled now. The car must have not been checked thorougly before I received it.

Hungary
Mazda 2
11/8/18

Pros: I like my needs.

Cons: I am exposed to garanties.

United Kingdom
Kia Picanto
7/13/18

Pros: Nice fairly new car in good condition, quick return from return depot

Cons: Check in seems to take a long time, partly due to lack of latest technology.

Netherlands
Nissan Juke
5/28/18

Cons: It took one and a half hour at the desk before we got the keys and papers. A Nissan Juke was ordered and confirmed. At the airport however an old Ford Focus was hidden somewhere. With scratches and damage all over. and extremely dirty inside. Absolutely the last time I rent Budget cars!

United States of America (USA)
Kia Sportage
5/16/18

Pros: A good brand new car, good price, reasonably good service.

Cons: Somewhat slow rental desk service, absence of maps or directions.

United Kingdom
Mitsubishi Outlander 5+2
4/17/18

Pros: Quick easy pick up. Good advice on refuling

Cons: Arguments about condition of car on return good job I took photo at the start

Mexico
Citroen Jumpy
1/27/18

Pros: Nothing

Cons: The car was given to me full of garbage (soda cans, chips, etc.) When I was given the car I was told to take pictures of any damage, just in case, nobody came with me to check the car. When I returned it, I was told the car had many scratches, I showed more than 10 pictures I took when I received it and the attendant found a spot that he said was not in my pictures and had a small dent and told me I had to pay for it, so I lost more than half an hour arguing with the attendant. The worst serv

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The above prices are only approximate and were last updated at 5:43 PM on 12/10/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 570.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL).
Mileage policy
For rentals lasting from 1 days to 2 days, mileage is limited to 250 km per day.
There will be a surcharge for each additional km.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The excess/deductible will double if the renter's age is from 18 to 23.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Israeli citizens, Israeli Passport holders also with dual nationality; and B2/B3/B4 non-tourist visa holders pay 17% VAT accordingly to law.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.

Top Suppliers at Tel Aviv Airport

Alamo
Very good 8.5 / 160 reviews
+972524441683 / +97239773400
Tel Aviv Ben Gurion Airport, Terminal 1
$30 - $100
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Enterprise
Average 7.8 / 11 reviews
+972524441683 / +97239773400
Tel Aviv Ben Gurion Airport, Terminal 1
$29 - $91
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
SIXT
Average 7.7 / 78 reviews
+972508500114
7010000 Ben Gurion Airport, Tel Aviv
$54 - $74
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Hertz
Average 7.7 / 32 reviews
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Ben Gurion Airport, Terminal 3, Horesh St
$104 - $270
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
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Fri:00:00-23:59
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Europcar
Average 7.5 / 445 reviews
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Terminal 3, Ben-Gurion Airport,
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Working hours
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Thrifty
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Sat:00:00-23:59
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Avis
Avis
Below average 6.4 / 21 reviews
+97239773200
Ben Gurion Airport
$47 - $250
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
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Sat:00:00-23:59
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