Drive Car Rental at Bangkok Suvarnabhumi Airport

Pros: They lent me a great new car.

Cons: Everything was fine.

Pros: New car in good order, ease of pick up, a good deal on price.

Cons: Only thing was as an ex mechanic, the MG we had felt budget quality.

Pros: Very prompt

Cons: Very courteous and helpful staff

Cons: Better you speak thai, all other languages is not easy to understand.

Pros: Quick service

Cons: ???

Pros: Friendly helpful girl answered lots of questions as it was first time hire electric car.

Cons: N/A

Pros: Simple car nice

Cons: Different drop off price too high forcing me to drive from Khon kean to bkk if we’re cheaper would be perfect

Pros: Top cars with low milage - very friendly & helpfull staff.

Cons: All good.

Pros: friendly staff,

Cons: very clear and understanding before taking care.

Pros: Very friendly staff members

Pros: very good

Cons: very good

Pros: the trunk can not use

Pros: drive car.com是我來泰國必訂車的公司。我覺得，員工有禮貌，取車方便快㨗，車款性能好，十分合心。但係今次租車有少少問題出現：當取車時油錶是滿，但當取車駕車離開機場天橋時，發覺車上油錶針巳咗少咗一格度數。這個感覺唔係太好，沒有理由這現象會在貴公司發生，這另我不悅，其他都十分滿意。

Pros: Good directions for drop off...Good car

Cons: Nothing

Pros: Très bon service personnel réactif a toutes demandes

Cons: Rien

Pros: Everything

Cons: It’s always difficult returning the car not very well signposted

Pros: Friendly and professional handling of the reservation

Cons: Nothing, all OK

Pros: I rent car in Bangkok must be that company

Pros: Everything!

Cons: Nothing!

Pros: Friendly and helpful. Pick you and drop off in terminal is really convenient.

Pros: Car pick up process is quick, as is the car return process - picking up in terminal is definitely a key benefit

Cons: Nothing - they are my go to rental company in BKK - this was my fifth hire with them!

Pros: All was good, the only thing was the gas was just below full, approximately 7/8 full he charged me 400 baht which is like a 1/2 tank of gas

Pros: Service is superb

Cons: Car condition and cleanliness don’t meet expectation

Pros: Relatively new car, quiet ride, fuel efficient.

Cons: Nobody at the collection desk when we arrived, after check in 15 minutes wait for car to be ready.

Pros: Seamless quick and efficient

Pros: Looked like been in Bangkok car fight scratches and dints everywhere

Pros: I wanted to extend my current rental, they said I would have to pay the current rate which was over 125 dollars more, I went on discover got the same car for the cheaper price, they told me to bring the car back and pick up the other car for the cheaper price, called 3 times same answer, called to let them know we are 15 minutes away to drop off the car, asked me if I just wanted to keep the same care since I had another reservation???

Pros: Clean car, few scratches but didn’t affect the rental

Cons: Nothing

Pros: Fast and clean

Cons: Non

Pros: Communication was good

Cons: Nothing

Pros: Easy to use good value

Cons: I booked and paid in advance for one month hire I paid for full insurance top quality, but didn't get this at vehicle pick up I have a uk driving licence , I did pay inadvance for you class insurance

Pros: Good staff and commutation .

Cons: Car they gave us had dents on about every panel , other than that great service

Pros: Consistently good, with friendly staff and high quality vehicles always in good condition. The in terminal, pick up and drop off locations are very convenient, with good instructions provided on where to fuel up and how to get to the drop off locations

Cons: Service can be a little slow at the busiest of times, but I've never had to wait more than 15 minutes from arriving at the desk to driving off in the car, so this is not really an issue

Pros: Efficient and transparent rental process.

Cons: No complaints!

Pros: They were really nice professional spoken English highly recommend recommended

Cons: The car was really clean easy to find the place on the return. There was clear instruction and they were very polite.

Pros: Good rental conditions and fast pickup service in airport. Car in good condition.

Pros: The crew is very honest, we left a laptop sleeve during check out and they called us to collect it, thanks to the service

Pros: The can was only a few days old

Cons: difficult to find the fuel station

Pros: Friendly and helpful crew.

Cons: Nothing

Pros: Fast check in and check out - no waiting about required...always get the car that I booked and vehicles always clean and in very good condition

Cons: Nothing to complain about really

Pros: Really transparent about costs and responsibilities during pick up and drop off.

Cons: Eventhough the car was almost brand new, the cabin of the car could have been a little bit cleaner. Had some dust and the floor mat had dirt marks

Pros: Good range of cars readily available and easily accessible from within the terminal - makes pricking up and propping off much quicker and easier

Cons: Pickup can be a bit hit and miss at busier times or if there's an issue with a booking

Cons: waited 30mins to return car

Pros: very convenient to pick up the car at the airport.

Cons: No staff at the dropoff spot in the airport.

Pros: Brand new car. The make and model we wanted. Helpful, polite and efficient staff.

Pros: Staff are all nice and efficiency

Pros: Very good service and the car was very well maintained.

Cons: Nothing

Pros: Customer services at the counter and staff who hand over the car to us.

Cons: Helpful of the staff over the phone. Con: The updated details of the booking are not clear when changing the details.

Pros: Friendly staff good service.

Cons: We drove around the airport about 4-5 rounds to find the spot to drop off the rental car. No direction sign say “Return rental car”. Scan the QR code doesn't lead us to the right location and very confused and stressful. We almost missed the flight.

Pros: Friendly service and tips on using tolls, speed restrictions etc.

Cons: The drop off instructions were wrong and we spent 30-40 minutes driving into and out of the airport over and over again. The drop off location is not on the first floor, as instructed, but on the ground floor where the public car parks are.

Pros: very clean and new car

Cons: we had hired a huge van. a basic reversing camera should be mandatory in such cars

Pros: Excellent in all areas

Cons: nothing ;o)

Pros: The staff is very friendly and helpful. The car Honda CRV is very new and comfortable.

Pros: Drive Car Rental operate a 24-hour booth at the airport, so you can rest assured even if you arrive late at night or are delayed.

Cons: The car I received was a bit old and I was a little worried. However, it did not cause any problems after two weeks of use.

Pros: Brand new car and hassle free

Cons: Nothing. All good👍👍👍

Pros: Easy pick up and easy dropp off.

Cons: Car have many scratches and even backseat have something burned hole.

Pros: very good service,

Cons: excellent

Pros: 24 working hours is convenience for me

Cons: the car condition is not good

Pros: Quick in responding

Cons: A lot of scratch around car, suspension make a lot of noise

Pros: Girl very helpful on desk.

Cons: Paid £150 for extra insurance. Car provided had multitude of small scratches, dents so extra £150 bit of a waste of money.

Pros: Friendly and efficiency

Pros: Ease of finding office at airport and close proximity of car to the terminal.

Cons: I was given a car with a faulty key battery, which caused a lot of inconvenience and stress during the first 24 hours of my holiday.

Pros: Service

Cons: Drop-off point has to be clear. We went to the terminal and drop-off point is situated on the parking area

Pros: Fantastic service. Staff were friendly and efficient. Returning the car to the airport was so easy, they met us at the departures curb. They even accommodated a change to my return time due to illness at no charge.

Cons: The car itself (Nissan Almera) was a bit basic. It didn't support playing music from an iPhone via Bluetooth or when connected via USB.

Pros: The agency and the workers with Drive Car Rental at the airport in Bangkok are very friendly and worked efficiently.

Pros: Customer service is outstanding.

Cons: The wipers of the car the we hire are useless, need to change as it was dangerous driving when it rains!

Pros: Normal service

Cons: Immediately assuming that I drove through a flooded area which is completely untrue.

Pros: They take money for rent car from credit card they give bring info pay for rent car

Pros: Returning the car 3 hours earlier but still wanted to charge for a one bar drop when reach airport. Pump petrol 30mins prior to RES Ching airport but petrol needle still drop one bar

Cons: First car given condition poor. Second car given condition normal, windscreen have stain and wordings that unable to be remove, interior cleanliness so-so, past previous renter’s documents still in the compartment not cleared.

Pros: The service girl is so nice ,she answer me very quick when I have problem with the car that make i feel so good because I traveling alone she make i feel safety with the car.

Pros: Good value for renting a car.

Cons: Website hours of operation not the same as real hours. Vehicle offered not equivalent to vehicle advertised.