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Thai Rent A Car at Bangkok Suvarnabhumi Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly staff
Pros: It was extremely useful to have QR code of the return location as well and the staff was very kind.
Pros: Good service, prompt/smooth handover and return process, car was in perfect condition as expected.
Pros: Quick drop off.
Cons: Waited too Long to pick up the car. Booked for car pick up at 4pm. Arrived at desk at 4.15pm. Signed documents by about 4.25pm. Was told that I would have to wait for 20mins for the car. No further updates from the representatives. Only able to pick up the car at 5.45pm. Waited for over 1 hour with no explanation. Representative subsequently said that the delay was due to the attendant going to pump petrol before driving over but the waiting time was far too Long.
Pros: Very nice new car
Cons: Perfectly done
Pros: one of the few who give you the car at BKK and not a remote car park
Cons: nothing comes to mind
Pros: always professional
Pros: Easy to find them in BKK airport. The car was waiting for me near the entrance.
Cons: I booked a car for three weeks, but the motor oil change should have been after 300 km from beginning of my rental (there was a label in the car). So i I ride about 2000 km using old motor oil. I think that motor oil should have been changed before my rental. The wipers were awful!
Pros: Fast respond
Cons: Not provide baby seat
Cons: I had to wait an hour when picking up the car because the agents could not find the key
Pros: Brand new car. Excellent staff.
Pros: Friendly helpful staff
Cons: Older than average rental cars
Pros: At the pickup location all was good and straightforward.
Cons: In drop-off location office was closed at the time indicated in the agreement. Spent a lot of time in searching where to drop the car, no signs neither any instructions provided. Phone not responded. As a result car was dropped in front of terminal and left key in closed office at the desc. Was totally disappointed at that situation.
Pros: Service excellent, no issues with pickup & return, staff was very friendly