Keddy at Bangkok Suvarnabhumi Airport

Pros: Good rental

Cons: Usb plugins did not work in car

Cons: The car I got had a mileage of 157K+

Pros: You are up selling your product as it does not say used cars for four years old and six years old with high mileage and less efficient safety matters. You are committing a fraud. You are a fraud.

Cons: Extremely unprofessional

Pros: Car was old and scratched. 98k kilometres. Europecar is terrible. Hard to find Keddy (because under Europcar name). I would not have rented had I seen Europcar was the agency.

Cons: 20000 baht charged to card. Difficult to understand

Cons: The car was not in the best of condition.It had 146,000km on the odometer and one of the wheels was out of balance so made for unpleasant vibrating ride when driven over 90 kms.Also when we returned the car the gas gauge read full but they insisted it should be way past the full mark. We finally agreed to give them extra 300 bhats so they would sign it off.

Pros: staff

Cons: car condition

Pros: Flashlamp to go left didnt work, really dangerous

Cons: long waiting time

Pros: Fast and good service

Cons: Air conditioning system in the car was not great.

Pros: fast efficient

Cons: the counter was for Europcar and didnt have a noticeable signage for Keddy so I walked passed few times before actually figuring it out

Pros: The counter show Keddy is very small.Not easy to find.

Pros: Friendly staff and vehicle description

Cons: Inconvenient for cash deposit, I hope it is possible to pay a deposit with a check card logo.

Pros: did not expect

Cons: The quality of the vehicle is poor, the air conditioner is not cold enough, the engine has no power and the gearbox has problems,

Pros: Nothing to like. Renting a junk vehicle isn’t useful

Cons: Again, car was battered. Looked like a used vehicle that had seen abuse for years. Agency should have fixed all the damage, so I would not be embarrassed to drive the vehicle.

Pros: All staff I dealt with most helpful Pick up easy if a little slow

Cons: Two problems with car and zero help forthcoming from hirer (1) on first day engine coolant light came on. Surely I should not be looking for somewhere to buy coolant on first day (2) loose connection on battery Car went dead twice. When I rang first time all the person who answered the phone was worried about was would I be late returning the car.. had I not been mechanically minded I would have been left stranded

Pros: After finding the kiosk, the process went very easily.

Cons: Finding the kiosk was difficult with only a 3inx5in marquee to tell you that Keddy was part of Discover Car.

Pros: Good customer service

Pros: Customer service at the counter is great, there is a great girl there who speaks excellent English and is very cute

Pros: I felt more like being a customer of Europcar than of Keddy.. But I liked that they had someone speaking English well on the phone, and that there was always a member from the company available for me.

Cons: I can't tell anything bad right now :)

Pros: I have market the condition of the car as low because it was, I’m not complaining though, I would be scared to drive a brand new car thought the streets in Thailand!

Cons: The service was excellent

Pros: I feel they should be in contact with there car rental suppliers and make sure the customer gets a car in good condition.

Cons: As above.

Pros: The service agent reviewing the car was honest

Cons: The initial car which they tried to rent out to was in a very bad condition with lots of accident damages and the spare tire (again) was wrong (smaller size and diameter).

Cons: Need to paid reserve charges, no sensor of the car and condition only 50% new, the car is really old

Pros: Friendly staff and ever ready to provide a good service.

Cons: They locked the car key inside the car. And there are no spare keys at the rental office in the airport.

Pros: Price and Europcar

Cons: Insurance system

Pros: Friendly agent and clear instruction.

Pros: Helpful and friendly staff.

Cons: There is a discrepancy between Discovercar’s THB300 indicated child seat price and actual Keddy’s price of THB500. Please take note and update your records, thanks.

Pros: Nothing, your service and lack thereof is terrible

Cons: Everything

Pros: Nothing

Cons: Everything.

Pros: Nothing from the start, keddy very small sign on the bottom right hand side of Euro

Pros: Old car - bad battery 👎🏻

Cons: Full coverage insurance recommended and easy to buy at the counter.

Pros: The return was quick and efficiently

Cons: The car they gave us shouldn’t be driving anymore on roads…Many accident damages visible….More like a stock car race car

Pros: NA

Cons: A dirty car, Car cleanliness

Pros: Nice and helpful staffs.

Cons: vehicle is lack of maintenance (hard time starting, suspension noises, and vehicle comes with VERY standard features only) and seems a bit old for a car from a big rental company such as Eurocar

Pros: Easy to find the rental company's booth in the airport

Cons: Slow in handling over the car, car like a "sardine can", too much rattling noises

Pros: Lowest rate and quick confirmation for booking.

Cons: Delayed in responses to requests to rectify errors caused by Kiddy’s automated system. But glad it was resolved properly in the end.

Pros: Service was impeccable

Cons: No service after 10pm

Pros: easy return

Cons: clean and well run car

Pros: friendly,easy,quick

Cons: at bangkok aiirport - keddy sign small at europcar desk, wasnt obvious to see.

Pros: Check that viper

Pros: We got car from Europcars delayed for 40mins, rental agents told us to call for a complaint as she doesn't care. We didn't get car model we reserved but Europscar gave us older car different model, and gave reason many customers returns car at same time then they not ready to prepare or clean car and give us car on time. We think that's kind of bad service and way talk to customer. Car We got was old car and rubber blade not work well in rainy season, its really dangerous.

Cons: Euroscars gave us car delayed 40mins with bad communication, car is not same what we reserved and car quality bad. Rubber blade not wipe well while drive in rain,not see way clear and worst in night time. Its really dangerous to give this type car to customer.

Pros: Good.

Cons: Having to pay a very high insurance cost because I don't use credit cards.

Pros: Nothing

Cons: Car provided without spare tyre

Pros: Assistant was very helpful and knowledgeable and friendly

Pros: Good

Cons: Service is so good👍👍👍

Pros: Good customer care. I was afraid I'd be cheated with fake claims of car damage, but did not happen. Car had some scratches we check before and we check after no change and settled quickly without issues. In a previous experience in Sicily we were cheated with a fake claim of damage.

Cons: Nothing

Pros: Easy to contact rep

Cons: Impossible to drop car off at location, very old car 100k on clock, gear selector link broke had to have it repaired in Pattaya, Overall this car should not be used for rental to old engine sluggish

Pros: Easy pick up and quick drop off checks no bs or shenanigans in either process was appreciated.

Cons: Finding drop off area was a bit tricky, not really rental company's fault, but maybe a bit more detailed route instructions would have helped to reach drop off point in the airport.

Cons: The fact that I must 20 days to get back my deposit is unfathomable

Pros: Service was quick.

Cons: did not get the car, I expected.

Cons: Arguing about extra charges and making the deposit go to a thai bank account

Cons: Tyre pressures only 23 all round. Should have been around 34. Not nice when driving on freeway at 120 kph

Pros: good car

Cons: nothing

Pros: Reasonably smooth

Cons: No extras available at all ( sat nav/wi fi etc) wanted to pay more but nothing

Pros: Smooth checkin and out.

Cons: Car was quite aged -- over 150 000 km, and it felt in how it drove.

Cons: Hard to find, got a shitty car

Pros: al went well. many thanks

Pros: Knowledgeable agent

Cons: Appearance of the vehicle

Pros: Friendly and fast service!

Pros: Fast and efficient once I found the desk which only because the Keddy sign was so small against the Eurocar backdrop

Cons: No complaints

Cons: We had to wait for 1,5 hours to pick up a care that was reserved 4 weeks in advance.

Pros: Top class service

Cons: Nothing

Pros: Quick efficient checking process

Cons: Interior of car was filthy

Pros: Pick up and car fine.

Cons: Dropping off car at airport was chaotic and unlike the system with every other car I have returned in many different countries.