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Budget at Tenerife North Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I accidently book a car on wrong airpprt (60km distance). They told me that they are unable to arrange that I collwct a car here, and that if I wpnt collect a cat in next 4 hours the booking will be cancelled. Aldough I have pait for whole 7 days. I was very unpleasent that they or the guy on Discover Cars with whom I was on telephone line and spend 50eur for a phone call could not help me with my issue. Also I had to pay extra 75eur to retun a car on different airport. Very upleasent experience
Cons: Customer support, no flexibility. It was hard to contact any support.
Pros: The vehicle was new and clean, in very good condition.
Cons: The insurance they asked in order to reduce the 3000€ amount of collateral was too expensive and I had it already covered but you didn't inform the company. I could not remember what I've reserved months ago... So it made me spend 140€ more than I should... I think things could be managed differently.
Pros: Quick and efficient
Cons: The insurance coverage was not as expected
Pros: Fast pick-up and delivery.
Pros: The price and the lack of deposit.
Cons: There was damage not present in the car history sheat or the email sent to me with the current damage of the car.
Pros: Budget said that the booking had been cancelled by DiscoverCars.com, not themselves, supposedly because of our late arrival for pick-up (but still the same afternoon), and that they could do nothing about it. They apologized, and provided an alternative vehicle, albeit at cost. I was well treated by the Desk staff, and satisfied with the replacement vehicle, though I shouldn't have needed to rent it.
Cons: I used the phone number provided by Discover & Budget, & other calls/web contact to try and warn of our 6-hour delay in arrival for pick-up (well in advance), but failed to get through on every occasion. They need to be contactable. I also submitted the online early check-in for the rental, which surely provided proof of my intent to rent the vehicle. Budget staff said that this is by no means the first time this problem has arisen with DiscoverCars. Why hasn't something been done about it?
Pros: You guys suck - give me my money back
Cons: Professional delinquents
Pros: La rapidez a la hora de coger y dejar el coche
Cons: El precio quizá.
Pros: Clean car, easy pickup and dropoff. No mechanical problems with the car.
Cons: The windshield wiper fluid was empty when I picked up the car, this did have me question what other fluids might be low or what was no checked between the previous customer and myself.
Pros: Con Budget ningún problema todo muy bien, perfecto, pero se necesita que en el contrato ponga que contratas con Avis Budget, no con DISCOVERCARS