Tenerife Airport North (TFN), Tenerife, Spain - Canary Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Tenerife North Airport

Autopista del Nte., 38297 San Cristóbal de La Laguna, Santa Cruz de Tenerife
0034 918 341 400/ 0034 965 233 425/ 0034 918 340 262
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:30
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
Sat:08:00-22:30
Sun:08:00-22:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Croatia
Fiat Panda
February 27, 2024

Pros: Ok renting agency but....

Cons: I booked the car far in advance and payed all insurance extras and all other fees. But when we arrived to pick the car they told me that the isurance I took is not covering this and that so I had to pay double the price than i booked to be fully covered for damage. The car was not so bad but if I knew how much will it cost me in the end I would book some other car and in future I will because this was too much for 7 days.

Spain
Volkswagen Polo
February 17, 2024

Cons: Nos sentimos muy presionados por el agente que nos atendió para que contrataramos un seguro con un precio superior al del propio vehículo, haciendo alusiones una y otra vez a robos en las zonas más características insistiendo en que la isla era muy peligrosa y a que nos iba a salir más caro el no contratar ese seguro porque cualquier daño en el coche iba a suponer un gran desembolso por nuestra parte. Nosotros cuando hicimos la reserva online ya escogimos un seguro básico, por ello estamos muy d

Bulgaria
Fiat Panda
January 16, 2024

Cons: Goldcar elevó el precio hasta superar los 67 euros al día. No tenía mi tarjeta de crédito porque la máquina se la había tragado/tomado. Les di una tarjeta de débito pero no la aceptaron.

United Kingdom
Fiat Panda
January 11, 2024

Pros: Nothing no car

Cons: Everything no flexibility at all

Serbia
Fiat Panda
January 4, 2024

Pros: Good car. We got better car then expected.

Cons: They tried to sale to us their "Full cover insurance" ,even we already purchased it. They tried to pursue us to buy new one, saying that the one we have is not enough.

Poland
Volkswagen Polo
January 3, 2024

Pros: New good car, nice agents clearly explaining everything.

Cons: I was surprised by an "airport fee" which about doubled the price for the car rental.

Romania
Nissan Juke
December 9, 2023

Pros: Nothing

Cons: They sell to my an expensive insurance

Spain
Fiat Panda
November 16, 2023

Pros: Me habeis estafado

Cons: Me habeis estafado

Spain
Fiat Panda
November 13, 2023

Pros: Eficiencia

Cons: que no hubiera nadie a laentrega para verificar el estado del coche.

Portugal
Fiat Panda
May 2, 2023

Pros: The delivery of the car was very fast.

Cons: When it came time to pick up the car it took us about 1h30, it was late, we had a 9 month old baby and we were not given any priority. We asked for a baby seat as an extra, but the seat was not in proper safety condition. It lacked a head restraint, the seat belts did not fasten properly and it was not properly sanitized.

Spain
Volkswagen Polo
March 29, 2023

Pros: The car was great and easy to use.

Cons: I am 24. but i have my licence since i am 18 and i have drove a lot. Regardless i had to pay extra since i am a young driver. This was unexpected

Italy
Fiat Panda
March 19, 2023

Pros: Nothing

Cons: Everthing

Romania
Fiat 500
January 15, 2023

Pros: It was quick

Cons: I feel like I was pressured to get an insurance by a lady who harrased me with “everything that could go wrong” and all the bad things that can happen to the car in wich case I need to pay a huge amount of money. I could see it’s a way of doing bussiness, but she really tried to scare me to the point I almost left the rental desk. All this for a car That was in really bad shape! That led to me having a anxiety everytime I had to drive.

Norway
Volkswagen Polo
December 25, 2022

Cons: The car wasn’t well cleaned and it made a very strange noise.

Spain
VW Polo
October 5, 2022

Pros: NO, NO Y NO El trato con respeto, pero despectivo. Daban a entender que la isla de TENERIFE ERA PELIGROSA Y LLENA DE LADRONES. Para así coaccionar; no solo a mi sino a todo el que pasara por el aro; acoger la tarifa más cara.

Cons: De primeras error por mi parte por no haber leído las condiciones del alquiler, ya que no dispongo de tarjeta de crédito a mi nombre. Por ese motivo me indicaban que tenía que coger el coche con el seguro con más coberturas, ya que yo escogí la tarifa más económica, me indicaban que en caso de accidente no tenía ningún tipo de cobertura, además dejaban claro que en caso de rotura de lunas o robo de pertenencias tampoco tenía cobertura. Pero eso no fue lo que más me molesto sino el trato del Sr.

United Kingdom
Fiat Panda
May 13, 2021

Pros: nothing staff were rude

Cons: everything

Netherlands
Fiat Panda
May 8, 2021

Cons: Thievery, do not use Goldcar. They took 1200 USD deposit, refused to recognize insurance purchased through other agency and when the brakes on the car started making weird noise after 2 days of driving they wanted us to put down another 1200 USD deposit to replace what was clearly a faulty vehicle. Total nonsense, avoid at all costs

Spain
VW Polo
February 3, 2021

Cons: They charge me extra fuel even thought i have pictures proving i deliver full extra and extra fees, they aso try to sale an insurance almost by force when i told them i already have one with you.

United Kingdom
VW Polo
January 5, 2021

Cons: Lots of hidden charges

Spain
Fiat Panda
January 3, 2021

Pros: Nothing

Cons: When you get to the car rental counter of goldcar they invent new hidden costs and want to force you to buy their insurance. Literally force you. The worst experience ever. Horrible and shameless company.

United Kingdom
Fiat Panda
February 9, 2020

Pros: quick and easy

Cons: nothing

Portugal
Citroen Berlingo
May 14, 2019

Pros: Easy dropoff and friendly staff

Cons: There were lots of additional costs. The final payment was nearly 4 times what was indicated when I booked the car. Pick up was very slow, only one staff member.

Most Popular Car Rental Deals

Tenerife North Airport
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
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  • Man.
Goldcar
$8.80 / per day
Tenerife North Airport
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
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$8.94 / per day
Tenerife North Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
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Goldcar
$9.50 / per day
Tenerife North Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$9.66 / per day
Tenerife North Airport
Compact Monospace
Hyundai Bayon or similar
Hyundai Bayon
  • 5
  • 2
  • 5
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Goldcar
$10.24 / per day
Tenerife North Airport
Compact Monospace
Hyundai Bayon or similar
Hyundai Bayon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$10.42 / per day
Tenerife North Airport
Mini
Kia Picanto or similar
Kia Picanto
  • 4
  • 2
  • 2
  • A/C
  • Man.
Goldcar
$32.71 / per day
Tenerife North Airport
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 4
  • A/C
  • Man.
Goldcar
$32.98 / per day
Tenerife North Airport
Economy
Ford Fiesta or similar
Ford Fiesta
  • 4
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$33.48 / per day
Tenerife North Airport
Economy SUV
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$34.30 / per day
The above prices are only approximate and were last updated at 10:45 on 2024-03-29. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax, Environmental Contribution fee.
Rate excludes
The following surcharges may apply: Premium Location surcharge, Airport Surcharge, Environmental Contribution fee, Carbon Emissions Fee.
The cost of the fuel can range from 67 EUR to 212 EUR.
Mileage policy
Mileage is limited in Madrid, Sevilla, Malaga, Sancti Petri, Alicante, Barcelona, Valencia, San Juan, Torrevieja, Denia, Benidorm, Cadiz – Sancti Petri & Aguilas, Cordoba, Malaga, Zaragoza, Pamplona.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day.
Mileage is limited, there will be a surcharge for each additional km. To access unlimited mileage, the customer can purchase an Additional Mileage option for an extra fee. The amount of this fee depends on the vehicle group.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card. If the customer takes the following extra equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Santander, Oviedo, Barcelona, Reus, Gerona, Pamplona. From Spain, only travel to Portugal, Gibraltar is allowed, when the vehicle has been picked up at any of the following offices: Granada, Sevilla, Malaga, Almeria, Jerez, Sancti Petri.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Gibraltar.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
A full battery lasts around 150 km (this is an estimate as it depends on several factors).
If the customer runs out of battery and is stranded with the vehicle, requiring help from our roadside assistance, please keep in mind that this service is not covered by the rental insurance nor by any additional policy (the customer is always liable for all costs involved).
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Pick up outside of business hours is not available in Reus Airport. Service outside of business hours is not available from 23:01 to 06:59.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:30
Tue:  08:00 - 22:30
Wed:  08:00 - 22:30
Thu:  08:00 - 22:30
Fri:  08:00 - 22:30
Sat:  08:00 - 22:30
Sun:  08:00 - 22:30

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Tue:07:00-23:00
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Europcar
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