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Bargain Car Rentals at Launceston Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly
Cons: Nothing
Pros: It all went well.
Pros: The shuttle was so efficient. No lines at the counter. All the workers were really friendly. All said, the best rental car experience I’ve ever had.
Cons: It was all good!
Pros: Good value
Cons: Contacting to get picked up at airport
Pros: Easy friendly and no hassles
Cons: None
Pros: Very helpful
Pros: As above
Cons: As above just provide a clean car inside and out.
Pros: Car was very clean great communication
Cons: Was quick and fast
Pros: Good people and easy process
Pros: The Staff 🥰🥰🥰
Cons: The Quality & Professional Service
Pros: As soon as I contacted the car rentals they were there waiting for us to take us to pickup the car. Same on the way back we were taken straight to the airport on delivery of our vehicle. The car was almost brand new and very lovely to drive.I would recommend them to anyone. Will definitely use them again.
Pros: Quick / efficient/ courteous
Cons: Nil
Pros: The staff were helpful and friendly
Cons: As per above comment
Pros: Fast pick-up and drop-off process. Clear, concise instructions once you arrive at the airport. Prompt shuttle bus service from airport to office.
Pros: Affordable options
Cons: The car was fine, but once I collected it and left the company charged me an additional $71 I didn't know or agree to. I had to go into the office (an additional journey) to sort that out
Pros: Efficient pick up
Cons: The lack of knowledge around the insurance I purchased.
Pros: Everything
Cons: Door pocket wasn't cleaned
Pros: Was able to get a Subaru
Cons: Nil
Pros: Very friendly
Cons: Nothing
Pros: As mentioned Easy clean and helpful happy bunch of people!
Cons: N/a
Pros: Smooth service, pick up and drop off
Pros: These folks were great from go to whoa. The car was better than expected, super fuel efficient and had the same Michelin Pilot Sport 4 tyres I previously ran on my MX5! These are grippy in the wet and dry but also wear slowly - a lovely surprise and a great thing to discover. I was a little nervous about low profile tyres on 18 inch rims for the comfort of my passenger, a man with impaired mobility, however the suspension was very well tuned and the ride was perfect. Great service in every way.
Pros: 車的性能好滿意,取車時車有少問題,員工即時幫我解決。
Cons: 取車的位置比較遠,因還車時間太早,需要自己還車。
Pros: Efficient
Cons: Car was dusty at the pick up.
Pros: Literally only the price.
Cons: Missed a half day of rental because of: 1) a flight delay and 2) they closed the office early even after I called and advised of the delay.
Pros: Easy to get our shuttle to the car - nice little car - very clean
Cons: The car had over 90,000kms but went well. The agent was not aware that we had paid for the extra protection because we had booked through third party. This was not good - discovercars need to convey this to bargain or maybe this needs to be addressed on bargains side
Pros: The shuttle was very quick. They sorted a problem over the phone very efficiently
Cons: The fuel tank was half empty. The initial email tells us to turn left when leaving the terminal when the shuttle actually picked us up at the opposite end to where we were told to wait in the email
Pros: As previously said, the service was friendly and helpful and given with ease
Cons: No dislikes here
Pros: Convenient, straightforward, great value.
Cons: Nothing to dislike.
Pros: Quick & efficient
Cons: Nothing
Pros: Please read recommendation above, plus the staff were friendly, efficient & helpful.
Pros: Bargain car rental customer service centre was excellent when I had an issue with leaking coolant. The agent took ownership and provided a solution without much inconvenience.
Cons: The depot staff, especially the check in agent for my reservation could have be friendly and helpful. In general they were short with their interactions
Pros: Staff and drop off was lovely ,
Pros: it was inexpensive, it was basically seemless pickup from the airport. The car was as advertised.
Pros: Fast and efficient check in and drop off. Shuttle came quickly when we arrived and was ready to go when we dropped the vehicle back. Staff were friendly and helpful.
Pros: Quick and easy
Pros: Overall went well and smoothly. A few hiccups picking up and dropping off but that wasn't a big issue. Good value for money. Good cars. Would recommend to others.
Cons: Hard to get through to a service agent on the phone. Wait times are long... was on hold and had to finally hang up after 10 mins of elevator music.
Pros: Quite quick initially, although too quick about trying to understand the insurance part
Cons: Saying that I needed to pay more money for the insurance to be a zero access, and sand in the middle console
Pros: Quick and easy to pick up and drop off. Team friendly.
Pros: Able to assist me changing the vehicle due to car not running properly.
Cons: Giving me a dodgy car
Pros: Easy to deal with.
Cons: Bargain has assigned me a different car (MG) and there is no other alternatives available. Pick up is a bit slow
Pros: Easy and efficient
Cons: Wow loved the staff.
Pros: friendly and professional
Pros: Shuttle pickup and easy lication to drop off. Service personnel at pickup are friendly and efficient
Cons: Car provided has high mileage (>70k km) and due for service
Pros: nobody pushing for extra insurance
Cons: na
Pros: polite, obliging
Cons: NA
Pros: Friendly staff
Cons: Wrong direction instruction at Launceston airport.
Pros: Bargain cars amazing.
Pros: Excellent new compact car, easy pick up and drop off at airport.
Pros: Prompt pick up from airport
Cons: It was known there could be a problem with the petrol cap not releasing
Pros: The collection and return was very fast.
Cons: Although the speed at which i was able to collect the car was good the service staff were not at all welcoming. The office was not busy. On returning the car again he grabbed the keys asked me one question on the fuel and left. I wanted to collect a Uber from the location however he almost refused to let me stay and hustled me to the shuttle to the airport which cost me a lot more. Later In the afternoon I received a brief phone call asking me why I hadn't returned the vehicle!
Pros: They are always kind and fast
Cons: Nothing
Pros: Cheap, quick, easy
Pros: Fuss free experience from beginning to end.
Cons: n/a
Pros: Staff were so helpful. First car was too small for us was given larger car with GPS but so we did not have to wait too long we did accept that it had not been fully cleaned and wr were happy with that. -Would recommend your Company thank you for all your help.
Pros: The staff at the place were great, also on the phone but the company is awful and trying to extort money from me after taking a week just to send me a generic link they are only giving me 48 hours to pay dodgy costs that have not even related to my booking, and threatening to deduct it from my card without authorisation
Cons: You over charged me and wouldn't respond, you misled me on the cost and now are making it really difficult when you already have ALL THE EVIDENCE. Bargain is doing the same and taking weeks to respond and then don't address the issues, they are difficult and trying to extort money from me.
Pros: Staff are good.
Cons: Stop allowing piggy back insurance policies on your website, cost me an additional $49 to some UK mob, it's hard to tell the difference. And the relocation fee was a joke.
Pros: They upgraded me to a highest level car at the moment they found out that they don't have the booked level.
Cons: Very willingness
Pros: Easy information to process
Cons: Can't think of anything off hand
Pros: High efficiency in car return.
Cons: The inside of the car is not very clean.
Pros: I’ve already started recommending your service to friends
Pros: Car service message kept coming up and was due for a service, had a lot of minor marks around the car. Other wise all good. Did not affect car safety and performance.
Cons: Had no problem’s picking up and dropping off. Would have no problem use them again. Happy with service.
Pros: No service. No communication . Conflicting information about opening times on website and car rental place. Nobody available after 5pm regardless of opening times till7pm on Friday. Only shuttle driver available.
Cons: Ashley, manager, promised to be there at car return on13.12.24 at 6pm. She wasn't. We had an accident and needed her to get us the necessary documentation. No representative at desk at 6pm. The 1300... number is not working after office hrs.
Pros: Nice, easy and smooth
Pros: Efficient shuttle pick-up and processing of paperwork.
Cons: We felt the cost for "excess" insurance was too high and had we taken this up, it would have made the overall rental cost too much and anything but a bargain. We feel this aspect is misleading and consequently would probably not use Bargain Car Rentals again.
Pros: Very efficient and prompt service.
Cons: Directions given in email to the shuttle pick up location was wrong, had to make an international call to the hotline to clarify on the pick up point.
Pros: Easy drop off. Affordable. I did have an issue with calling for pick up as the number kept disconnecting. It was the correct number as the girl checked. I did feel pressured to purchase the additional insurance
Cons: I did not like the slippery mats in the car. I felt these were dangerous and should be removed. Staff were very pleasant
Pros: Efficient service by representatives
Cons: The MG is a very poor quality car, like a plastic toy car. Poor acceleration. Really noisy wiper blades. Poor suspension.
Pros: Easy
Cons: If they have WhatsApp or other chat communication to request for airport transport it will be better
Pros: car ready on time; effective emails, friendly customer service, value for money.
Cons: Pick up from airport was understaffed (1 pickup bus for about 30 people)
Pros: Efficient and friendly service,very helpful
Cons: nothing
Pros: Close to airport. Staff friendly
Cons: A basic rundown of where things are situated in car & operation would be useful
Pros: Very friendly staff
Cons: Took over an hour to connect car on pick up. Need more staff on our a quicker process
Pros: Friendly and informative
Pros: I won’t use either party again
Cons: There was a 2 hour wait to pick up the car
Pros: Very quick and easy
Cons: Nothing
Pros: Bargain rentals were fantastic. Our plane had 2 hours delay and Bargain rentals kept their office open for us, so we could drive the car to our accomodation that same night.
Cons: All their services were great, no complaints.
Pros: The staff is excellent - they are friendly and courteous.
Cons: NA
Pros: Excellent overall value
Cons: An unnecessarily indirect 9 min walk from the airport.
Pros: Bargain are efficient and friendly
Pros: Efficiency and friendly staff
Pros: Efficient and quick
Pros: Excellent service at both ends Danny at Hobart office was a fantastic help with our booking on the process of getting to the airport and dropping off the car.
Cons: Overall excellent experience
Pros: Very organised
Cons: Slippery car mats
Pros: Efficiecy and friendliness when we swapped cars at Hobart owing to faulty windscreen washer action (blocked), both on the phone and at Bargain Hobart. Efficiency by young woman at Kaunceston when we dropped off.
Cons: The fact that, despite checking that washers were ok at time of pickup of MG in Launceston Airport Bargain, they did not work at all. So not really checked at all? Young man spent no time with us ensuring car was ok to go.
Pros: Staff were amazing. Shuttle from and to airport very easy
Pros: They were friendly & efficient at pickup, & when dropped off 4 days early due to injuries to my knee, very helpful & refunded fuel money(drove less than 33 klms). I believe have credit with Discover Cars for days not used.
Cons: They were fantastic, nothing wrong at either end of rental.
Pros: Gast friendly service
Cons: Nothing
Cons: The car looks new but it wasn't working properly if you give full acceleration still it won't move. So hard to drive specially in Tasmania as very hilly roads around it. Also they charged for extra fuel but we had to drive from petrol station so some fuel would be less.
Pros: Friendly and efficient
Cons: No full cover insurance available. Had to source from a third party.
Pros: Price and attention
Cons: I requested two days more and after two tries I got 15 hours more
Pros: Car was a Way better Make and model than presumed/expected :)
Pros: All availalbe vehicles were new models, the car I was allocated had only travelled 3000 kilometres so pretty much brand new, customer service was excellent and efficient at the depot and airport transfers.
Pros: great service, decent enough car, good price
Cons: didn't like the car itself that much, switched indicators/wipers, had to click through the screen just to change the AC
Pros: Wereg helpful when had an issue
Pros: Friendly; efficient
Cons: Nothing
Pros: Fast and efficient
Pros: They are fast and the cheapest around AUstralia
Cons: They have no solution for flight cancelation, the female officer is more understanding, while male officer is helplessly not flexible
Pros: Staff were easy to deal with considering the pressures they were under during this peak period if the year
Cons: nothing to report really
Pros: Friendly and helpful
Cons: Nothing
Pros: Very quick pickup from the airport and quick car check out
Cons: The car itself an MG hatch was gutless, no power going up hills, too fast down and traction fell a bit flimsy
Pros: Quick and painless. Staff were helpful and friendly.
Pros: Decent car and clean.
Cons: The car smelt really bad in the mornings, like mouldy damp clothes.
Pros: Again, the staff are very welcoming and professional. The car was just right for one person.
Pros: Efficient and friendly.
Cons: N/A
Pros: No issues.
Cons: No issues
Pros: Friendly staff and very efficient
Cons: Nothing
Pros: It was a very quick process to pick up/drop off.
Cons: They talked us into pre paying for our last tank of fuel. We later realised this cost more than if we had done it ourselves
Pros: Attendants were fast and efficient
Cons: Nothing
Pros: A bit of delay and waiting time to pick up car but understandable with the competitive rates
Cons: All good no complaint
Pros: every thing
Cons: nothing
Cons: Car not washed very well. There was not meant to be any scratches as the car had only done 2000km, but there were deep scratches all over it. The bad wash and poor lighting conditions to inspect the car made me feel at risk and very uncomfortable. The initial service had not been done according to the sticker on the windscreen and this made me feel Louie I was trashing a new car. Help setting up apple car play and supplying the appropriate cords would have been helpful. As I lost a day.
Pros: No fuss, no time wasted, just get us into and out the vehicle.
Cons: Nothing to complain about at all.
Pros: quick to pick up drop off.
Cons: no on-airport representative. Having to show driver licenses when these had already been presented online in the pre-check in
Pros: Fast, efficient and friendly
Pros: Easy pick up once you get to the depot.
Cons: Have to wait for a pick up bus....although not for too long. No introduction to car. Just handed the keys and told indicators are on LHS. Maybe show where petrol release is and show customer over the car with the damage report
Pros: Good service. Patiently answered the questions. Walkable distance from the airport l, however a shuttle bus is provided.
Cons: Giving me MG instead of hyundai that i booked as there was option of hyundai and mg. Also no option for upgrading has been provided as i didnt know i can upgrade my car. Car felt like a toy to me.
Pros: Excellent the chap couldn't have been more helpful and friendly
Cons: As mentioned never use a third party again
Pros: Friendly staff and efficient service
Cons: Nothing!
Pros: Immediately rescued us with a technician when the battery died.
Pros: Friendly, efficient staff
Pros: Smooth car pickup & Very friendly & smooth airport pickup and drop off
Pros: Very friendly service and affordable. Car was better than I expected.
Cons: Nothing not to like.
Pros: Steff friendly and efficient.
Cons: Hard to contact office depot as 1300 number went into central call centre with busy wait times. When they did call bnack line kept dropping out and had to start process again - 3 times.
Pros: The whole experience.
Pros: The Launceston staff are super-friendly and super helpful. They process you very quickly and then will escort to your car. And if you want to change your vehicle then they are always happy to oblige.
Cons: No complaints...keep up the great work.
Cons: The only problem was had to wake up early in the morning to drop the car at the airport. Suggest have an office in down town Launceston CBD, as many people would like to take the Bus to Hobart or do a day tour from Launceston to Hobart. Cheers
Pros: Great staff
Cons: Nothing
Pros: Quick drop off
Cons: Had to get a shuttle to pick up and there was a queue of about 12 people and only 1 person serving customers. Took ages to pick up the car. Car also had USB not working so we could not use out sat nav and wasn't told at the desk but queue was too big to go back and ask.
Pros: Good communications overall
Cons: Not explaining the insurance details very well.
Cons: I chose the choice of car due to the luggage capacity and did not receive the car we choose but the car we were given did not have the capacity for our luggage. Our cases only fitted on the back seats.
Pros: Friendly and helpful staff.. When we returned the car and went to the airport my partner had left her purse in the car and Page picked me up and took me to get the purse so please pass on our thanks to Page for her help
Pros: Everything
Cons: Only negative, no return point at cbd but that's minor
Pros: Friendly and helpful, offered me a discount as we waited an extremely long time to get on the road with our hire car
Cons: Wait time and the fact that $500 of my holiday money was taken straight away as a deposit. Its way too much money
Pros: The entire process of picking up the car and dropping the car was easy and smooth without wasting too much of time.
Pros: Fast, efficient service
Pros: All good
Cons: Nothing
Pros: Easy
Cons: Happy staff
Pros: Again we like the professionalness of staff, didnt have to wait too long. Bus shuttle was prompt.
Cons: No all good.
Cons: No one reply the phone when I try to inform Bargain that I will pick up the car on next day due to the flight was delayed
Pros: Excellent value for money. The car was in immaculate condition and felt extremely safe and comfortable. Cannot fault the service and the overall experience exceeded my expectations. Will definitely use again.
Cons: There seemed to be a minor miscommunication between the booking agent (email) and depot staff. I advised in advance via email that we were travelling with large bike bags and was assured this would be ok. But when we were picked up from the airport the shuttle bus operator had not been informed, and there was not enough luggage space in the rear of the van. Lucky for us we had the shuttle to ourselves and were able to fit all of the bags using some of the seats.
Pros: Friendly and pretty quick
Cons: Car GPS needed updating
Pros: Friendly, efficient and helpful staff.
Pros: Easy. Great location
Cons: Horrible car. It was the noisiest car we have ever driven . It was like driving a chainsaw. Did take away from our holiday. Never hire that car ever again.
Pros: Friendly and efficient staff
Cons: After we drove out the red brake light kept coming on and off. The brake fluid was low in the MG SUV.
Pros: Great friendly staff Good service
Cons: Nil
Pros: No hassle, very fast.
Cons: Wish they had given me some tips on operating the GPS on the car as we were oldies and not familiar with the system.
Pros: The girls were very efficient, friendly, explained things thoroughly. Customer service is very important and l will definitely be recommending Bargain Car Rentals.
Cons: Nothing. Thank you for making our trip an enjoyable experience.
Cons: The customer service person was very friendly and helpful, but, even though I had already completed the express checkin online, I still had to wait in the queue and complete all of the documentation all over again, and to produce ID for both myself and the second driver. I suggest that you delete reference to express check-in
Cons: Car had worn tyres. To be honest, this is almost unacceptable.
Pros: Friendly and clear.
Cons: Nah.
Pros: They were great
Cons: Nothing
Pros: They were efficient.
Cons: Could have explained some of the featured of the car - like the removable panels in the boot and the location of the handbrake.
Pros: We can not fault e ceded our expectations
Pros: Fast service, airport shuttle
Cons: Expensive compared to Perth car rentals
Pros: Girl was lovely at the desk, she was the only one there with lots of people to serve,
Cons: Drop off was a pain as the office wasn’t open
Pros: Friendliness
Pros: Friendly representative when we picked up and returned the car.
Cons: Could have been told a bit more about the features of the car.
Pros: Efficient and thorough
Pros: Fast friendly knowledgable service.
Cons: Fast friendly service
Pros: Both shuttle ladies were lovely and friendly
Cons: My final receipt stated I dropped car back 20 minutes later than I did but I was in office at the required time but other people were ahead of me so the shuttle lady took my keys so glad I wasn’t charged extra time.
Pros: Dropping off was fast
Cons: Felt pressured to take their insurance although I had one via third party
Pros: Staff were friendly.
Cons: No roadside assistance. We had a flat tire that I had to replace and they refused to reimburse me for it. Do not rent from them!
Pros: Easy location to access.
Cons: Cheap floor mats provided with car rental. Better off not having them. They made it slippery when entering the driver cockpit. They all bunched up under the gas peddle and and brake control making it dangerous for the controls of the vehicle. Other car rentals simply don’t provide any mats, the factory ones are the proper ones to have but they have a tendency to disappear (customers take them I been told). None factory ones end up what I described above. Strongly recommend not providing mats.
Pros: Easy to book, friendly and helpful staffs, cars are efficient to use, free shuttle to and from the airport.
Cons: Car we had a bit of issue on breaks making some noise, the car key was a bit flat on the battery. But overall it was all good.
Pros: Fantastic crew… very clean car… will use again
Pros: Great service.
Cons: Nothing
Cons: I took about an hour from the start of contacting the service on the day to the minute I finally got the keys. The car has less features than the ones originally picked - it doesn't even have a USB portal to plug in the phone.
Pros: Bargain Car rentals were terrific everything about that part of the car hire was super. We will BOOK WITH THEM DIRECTLY NEXT TIME
Cons: What we didn't like about DiscoverCars was THE FRAUD of 1)YOUR SITE TOOK THE ENTIRE DEPOSIT AND NONE OF IT WAS PASSED ONTO Bargain Car Rentals. We want that deposit repaid to us fully. and 2) THE FRAUD THAT THE DETAILS OF THE EXTRA INSURANCE TAKEN OUT BY US WITH YOU, WAS NOT PASSED ONTO Bargain Car Rentals & therefore if anything had gone wrong for us, we would have to have paid out the $5000 excess, then claimed it back thru DiscoverCars. We will be talking to Consumer Affairs.
Pros: Good price
Cons: Outside the airport area but efficient drop off.
Pros: The friendly and knowledgeable staff
Pros: Everything! Staff were very professional and friendly.
Cons: Nothing
Pros: Personal touch and on the spot decisions
Pros: The car given to us was not worth the price we paid. The shuttle instructions from the airport were not accurate which added to our travel time. We spent almost half an hour when dropping off the car then waiting for the shuttle, even though there were more than enough agents on site. I had to ask thrice before someone dropped us off.
Cons: The car that was given to us was inappropriate for the road conditions and not worth the price we paid which was more than $200 per day.
Pros: Terrible. Will never use again
Cons: Not having a drop off place in Devonport Tasmania so I had to stop the car rental and I did not get my $ 304 back and I had to pay for another car so I WILL Not be telling others about your car rental price so have a good Xmas
Pros: Very efficient, car rental agents had all the information on hand and very helpful.
Pros: You guys are actually a 3rd party, once I completed the booking, that was the last time I had to deal with you.
Cons: You guys are actually a 3rd party, once I completed the booking, that was the last time I had to deal with you.
Pros: Was close to airport and pick up and drop off was quick
Cons: The car was nothing like I had requested. The guy who picked us up watched as I struggled to put our luggage into the bus with 5 kids and my partner on crutches unable to help. It mighten if been his job but common courtesy would of been nice.
Pros: Easy for pick up, collection and drop off. Had an inident and it was dealt with well.
Cons: It was all good
Pros: Service was great, the staff very helpful and polite.
Pros: Good friendly service
Pros: CHEAP
Cons: PICK UP METHOD DID NOT CATRE FOR DELAYED PLANES ARRIVING ALL AT ONCE
Pros: Lady at airport in v quick time on our arrival
Cons: The car did have some scratches, we would have preferred the handover person to point these out and have them marked out
Pros: It was easy and relatively cheap. Car was good
Cons: not enough staff on duty when we went to pick up car at Launceston
Pros: Good service, great little economical car, and value for money.
Cons: After hours contact was very poor. Overcharged for petrol.
Pros: Efficient and courteous staff.
Cons: Nothing.
Pros: Price was a big factor. Car was brilliant!
Pros: Not happy with the car that was given to me
Cons: I asked for a Hyundai hybrid and got a heap crap MG
Pros: Professional
Cons: Good
Cons: The only issue I had is that the window wipers were very poor quality which was not ideal for driving in the pouring rain in cradle mountain
Pros: Quick and good
Cons: Nil
Pros: Clean car , easy return
Cons: Almost impossible to get in touch with them on their only number.
Pros: Fast and efficient
Pros: Reasonable price
Cons: They don’t have service desk at Launceston Airport
Pros: The staff made sure you had what you needed with regard to insurance etc
Cons: There was not a thing we didn't like about our experience.
Pros: Easy and friendly
Cons: Need to make sure cars of serviced regularly to check faults
Pros: Friendly staff, well maintained vehicles and seemed to be very popular everywhere we went through Tassie
Cons: No comment. Keep up the good work
Pros: Didn't have to wait for shuttle bus at either end.
Pros: Easy express check in facility, price and quality of car.
Cons: I liked everything.
Pros: Very prompt and efficient - would definitely use again
Pros: The rubber of the brushes for cleaning the windows were old and they do not clean well.
Pros: They were quite helpful and efficient
Cons: They couldn't tell me why there was a coverage limit and had little knowledge of Discover Cars' policy
Pros: easy process
Pros: Easy drop off, very helpful when picking up car
Cons: Had difficulty trying to change booking as I did not realise I booked through a third party
Pros: Friendly service and overall ease of communication
Pros: Everything went according to plan
Cons: I arrived in Launceston at 7.10am but Bargain office hours start at 8.00am
Pros: It worked did what it needed too
Cons: I do not like the fact that after being returned and checked by the csr on return I then received an email regarding a small crack on the bumper then attempting to claim that this damage was somehow caused during our rental period the email was recieved more than 25 hours after returning the car in good condition with the so called thorough inspection did not occur untilover 18 hours after return anything could have happened in their yard in this time
Pros: Good service and car
Cons: Noth8ng yhey were fine
Pros: Pick up at Launceston very easy.
Cons: Car offered was in poor shape with 2 chips in windscreen right in vision. Was offered a replacement car which was OK.
Cons: We booked a month ahead online and paid a booking fee we also asked for full insurance we arrived to pick up the car and we were was charged an extra $300 ( more than the written quote)out of our account after we left we never got s receiept and were rushed off..
Pros: Very efficient
Pros: Quick and friendly
Cons: Tried to upsell insurance and fuel quite hard
Pros: They were quick and effective in handing the car over without any hassle.
Cons: All was well!
Pros: All of the above.
Cons: Nothing
Pros: Price and the team instore were great.
Cons: Discovery Cars were not very forth coming with information when we wanted to change some booking details.
Pros: The team was polite
Cons: Lot of upselling which were a waste of time.
Pros: Cost effective, easy drop off.
Cons: Need to update cars, customer ends up paying more for fuel
Pros: Very efficient
Cons: Nothing
Cons: Lack of support
Pros: Very friendly service quick to pick up
Cons: .
Pros: Easy and good value
Cons: Comprehensive insurance is not clearly spell out. A bit misleading.
Pros: boys were very friendly and helpful
Pros: Pleasant service people
Cons: The inside of the windscreen had not been cleaned and very difficult to see through when the sun was shining on it.There was a lot of marks on the inside of the windscreen where other uses had used to attach their GPS unit.
Pros: Very new clean car
Cons: No check in desk at the airport
Pros: Staff were extremely friendly and helpful
Cons: Due to Covid the price was expensive for the size car we hired
Pros: Picked up car in Launceston and the clerk was on his own and he wasn’t happy about that. He had 3 customers with 10 minutes before closing time. He was stressed but he was rude made snide comments and was generally unhelpful. Drop off at Hobart was a dream. Gave the keys to the agent in the car park. He was lovely
Cons: Car rental in Tassie is far too expensive still but bargain was the cheapest. Call them directly though for a better rate
Pros: Helpful nature of personnel
Cons: Inefficient paperwork
Pros: All very easy and efficient
Cons: Can t think of anything apart ftofrom being able to pick up and drop off in Launceston
Pros: Good price and nice car. Quick pick up
Cons: Confusing return of vehicle. No one to meet you on car return. Didn't know where to leave the car. Queued for 30 minutes in Arrival hall to be told that we could have jumped the queue and just left the keys. Told us they would be in touch!!!
Pros: Friendly staff & ease of picking up car.
Pros: Professional and efficient
Cons: Friendly professional staff
Pros: Car was clean
Cons: Could have got a more up to date car for the same price from other car rental companies
Pros: The speed and efficiency
Cons: The car itself an MG was terrible would never rent one again
Pros: Easy to use and nice staff
Pros: Good service. Cheapest price. No hidden charges
Cons: Nothing
Pros: Whilst they did not have a pick up terminal at the Launceston Airport, they did pick us up and transport us to the depot
Cons: Staff was very courteous.
Pros: Cheaper by quite a lot than others. Car was in good condition with no problems over the 16 day rental period.
Cons: Quite a wait for shuttle bus and more waiting at counter
Pros: Friendly and efficient
Pros: Very welcoming
Cons: Not a thing
Pros: It did the job
Cons: We sat very low in the car
Pros: Cheap car hire rates Cheap car insurance rates
Cons: Didn’t advise me that the car I selected was not available It would have given me opportunity to select another the car of my choice
Pros: Friendly, knowledgeable and courteous
Cons: Nothing
Pros: Value for money. Friendly.
Cons: Pick up was a littel confusing. Didn’t receive a confirmation sms after using system to call for pickup. So wasnt sure if it was registered. It worked well. Had to wait a bit longer than expected to pick up car. It was busy. Dont know if online checkin made a big difference.
Pros: Good service and had the reliable car to use.
Pros: The efficiency and friendliness of the staff was great.
Cons: Nothing
Pros: Nothing
Cons: Failed to rent the booked car
Pros: Good car, good price
Cons: Airport pick up was delayed and they didn't answer the phone. Poor instructions provided about how to contact the picup van.
Pros: Easy to pick up the car and be on our way
Pros: Price and option to drop rental off in a different destination.
Cons: Inside of front window was very dirty and cloudy looking. Needed to stop straight away to clean it.
Pros: The man who picked us up from the airport and did the paperwork at the counter has an excellent customer service.
Cons: I was expecting a better car than what was provided.
Cons: Car was not fully ready. Tyre pressure was low, car was not clean, radio antenna was broken, very low water in the wiper fluid compartment
Pros: Friendly people
Cons: Price, but at last they were able to provide a vehicle. 3 others could not.
Pros: Prompt, Friendly staff who gave accurate information.
Cons: Vehicle was probably at the end of its serviceable life, but you get what you pay for.
Pros: Friendly staff
Cons: Nothing
Pros: Nothing.
Cons: No fuel at pick-up!!!!
Cons: Efficient, polite, friendly.
Pros: Friendly staff
Cons: Nothing
Pros: I arrived a day earlier than booked and Michael and Chelsea at Bargain car rentals were so helpful finding a car for me. I paid for the extra day. I let Discover cars know that my four days had been advanced by one day so that my insurance cover could be rectified. As I had no need to call on insurance I don't know if that was recorded. When I returned the car within the four days Bargain car rentals refunded the extra day although I had not asked for the refund. I felt very well cared for.
Pros: Booking process, representatives I dealt with, pick up and drop off all were great.
Cons: The price is just a complete rip off.
Pros: Very helpful and efficient
Cons: Nothing
Pros: Fuel arrangement - pick up full, return empty.
Pros: Quick pick up and drop off.
Cons: Nothing.
Pros: Very easy with good instructions. Great price.
Cons: -
Pros: Nothing
Cons: The company would not refund my deposit. I booked the car on my phone late at night and gave an email address for further confirmation. Unfortunately that email address would not accept emails and I thought I had to pick up the car at Launceston Airport next morning. When I arrived, none of the car hire staff had heard of Discover Cars. I then had to hire a car from another car hire company. I could not give more notice of cancellation, because I booked late at night for the following day.
Pros: Quick and easy
Cons: NA
Pros: The service provided by Bargain Car Rental could not be faulted. Staff were helpful and fast in getting the rental car available to us.
Pros: Staff were very friendly and everything was easy.
Cons: Polite, friendly.
Pros: Great service with picking us up at airport and dropping us off when we were returning home. We had no problems with the car.
Cons: Nothing
Pros: Service quick and friendly , no issues at all
Cons: Nothing to complain anout
Pros: Convenience to the airport.
Pros: all fine
Cons: We chose to pay for the filling up of the petrol at your agency and then to return it empty. That proved not possible and put some pressure upon us to drive around at the end of our trip putting in small amounts of petrol. A sat nav in the car would have been useful. We used the navigation system on our phones but a full screen in the car would have improved the experience. That should be a given with car hire these days not an added extra.
Pros: They were easy to talk to, very professional and courteous.
Pros: Prompt and efficient pickup from the airport - and vehicle collection
Cons: Very friendly staff at the Launceston airport depot
Cons: No refund Cannot contact anyone on phone
Pros: Easy to contact
Pros: Everything other than I couldn’t find it. Once I realised they weren’t at the airport, everything was smooth and efficient
Cons: Nothing
Pros: Horrendous customer service
Pros: Friendly
Cons: Too much trouble getting to Tassie , had to go through all th bs of , we value your call , for this press 1 , for that press 2 . When I next book & it has this drama , another company . I thought I had Launceston phone number , instead had to go through th network spiel.
Pros: Friendly and efficient. Absolutely recommend
Cons: Nil
Pros: Great service
Pros: Process went smoothly. Would be better when picking customers up from airport if names were checked. Minibus full of people going to wrong rental place
Cons: The time and delay in making phone contact to clarify issues I was experiencing.
Pros: Ease of service and booking
Cons: Car was dirt inside and out
Pros: Easy drop off
Cons: Wait time to be collected at airport to collect car
Pros: Superb
Cons: Nothing much
Cons: Unclear on the damage wavier as I paid through Discovery cars not Bargain. They stated that they would take the full amount if an accident happened and I would have to get my money back from Discovery.
Pros: The process was smooth and easy at the Launceston airport.
Cons: Trying to reach customer service over the phone was difficult at times.
Pros: Prompt and efficient
Pros: they pick you up from the airport, they were friendly and helpful
Cons: they defniately need more people in the call centre in Hobart. I had to call a couple of times to ask some questions and it did take a little while to get on because they had such a high volume of calls and not that many staff
Pros: Very friendly and personable
Cons: Could've had more staff on when collecting the car to avoid long waits. They knew it was going to be busy
Pros: Easy process. Good car. Friendly, helpful staff.
Cons: Car pick up outside airport. Shuttle required
Cons: Took over an hour for shuttle bus to arrive and another hour to get the car ready. I understand they were busy but that's about 2 hours from my pick-up time..
Pros: The male at the key return office in Hobart was very polite.
Cons: Once we landed at Launceston a call was made to the agency. We waited in the allocated spot and it took quiet a while for a bus to arrive. The driver said 'Are you waiting for Bargain car rentals'?. We answered 'yes' and the driver said 'glad I asked then, I was going to go'. I said 'we sent a message'. She said ' I dont read those'. We went to the office and were read out the rules and regulations by her in a very blunt and assertive way, kind of 'this is the way it is, like it or lump it'.
Pros: Service was fantastic
Cons: Car wasn’t great but it was the only available at the time for a reasonable price
Cons: very slow in picking up. staff wanted to have extended conversations with customers us in front. thus holding us up for almost 1/2 hour
Pros: Staff in Launceston office are great.
Cons: Additional costs around insurance and fuel are quite high relative to peers.
Pros: Liked driving the hyundai accent. Easy to drive
Cons: N/A
Pros: Efficient
Cons: Sent off to tyre dealer for flat tyre repair and they knew nothing of repair contract
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Learner's permits are not accepted; a full driver's license is required.
Only physical driver's licenses are accepted (not digital versions). ID documents must be hard copies; documents held on mobile devices will not be accepted.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
In order to pick up the car, domestic renters must present the following documents: 2 proofs of home address (e.g. Utility bill).
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, booking voucher. To rent the following vehicle category(ies): Luxury, you must provide the following document(s) at pickup: 2 proofs of home address (e.g. Utility bill).
The deposit is taken at the start of the rental, to cover any additional charges incurred during the rental.
A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 1000 AUD.
It is possible to leave the deposit only with following methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The following payment methods are not accepted for payment: Cash, Prepaid cards.
An administration charge of 1.4 % will apply for payments made by credit or debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/collection service is not provided.