Bargain Car Rentals at Launceston Airport

Pros: Excellent overall value

Cons: An unnecessarily indirect 9 min walk from the airport.

Pros: Bargain are efficient and friendly

Pros: Efficiency and friendly staff

Pros: Efficient and quick

Pros: Excellent service at both ends Danny at Hobart office was a fantastic help with our booking on the process of getting to the airport and dropping off the car.

Cons: Overall excellent experience

Pros: Very organised

Cons: Slippery car mats

Pros: Efficiecy and friendliness when we swapped cars at Hobart owing to faulty windscreen washer action (blocked), both on the phone and at Bargain Hobart. Efficiency by young woman at Kaunceston when we dropped off.

Cons: The fact that, despite checking that washers were ok at time of pickup of MG in Launceston Airport Bargain, they did not work at all. So not really checked at all? Young man spent no time with us ensuring car was ok to go.

Pros: Staff were amazing. Shuttle from and to airport very easy

Pros: They were friendly & efficient at pickup, & when dropped off 4 days early due to injuries to my knee, very helpful & refunded fuel money(drove less than 33 klms). I believe have credit with Discover Cars for days not used.

Cons: They were fantastic, nothing wrong at either end of rental.

Pros: Gast friendly service

Cons: Nothing

Cons: The car looks new but it wasn't working properly if you give full acceleration still it won't move. So hard to drive specially in Tasmania as very hilly roads around it. Also they charged for extra fuel but we had to drive from petrol station so some fuel would be less.

Pros: Friendly and efficient

Cons: No full cover insurance available. Had to source from a third party.

Pros: Price and attention

Cons: I requested two days more and after two tries I got 15 hours more

Pros: Car was a Way better Make and model than presumed/expected :)

Pros: All availalbe vehicles were new models, the car I was allocated had only travelled 3000 kilometres so pretty much brand new, customer service was excellent and efficient at the depot and airport transfers.

Pros: great service, decent enough car, good price

Cons: didn't like the car itself that much, switched indicators/wipers, had to click through the screen just to change the AC

Pros: Wereg helpful when had an issue

Pros: Friendly; efficient

Cons: Nothing

Pros: Fast and efficient

Pros: They are fast and the cheapest around AUstralia

Cons: They have no solution for flight cancelation, the female officer is more understanding, while male officer is helplessly not flexible

Pros: Staff were easy to deal with considering the pressures they were under during this peak period if the year

Cons: nothing to report really

Pros: Friendly and helpful

Cons: Nothing

Pros: Very quick pickup from the airport and quick car check out

Cons: The car itself an MG hatch was gutless, no power going up hills, too fast down and traction fell a bit flimsy

Pros: Quick and painless. Staff were helpful and friendly.

Pros: Decent car and clean.

Cons: The car smelt really bad in the mornings, like mouldy damp clothes.

Pros: Again, the staff are very welcoming and professional. The car was just right for one person.

Pros: Efficient and friendly.

Cons: N/A

Pros: No issues.

Cons: No issues

Pros: Friendly staff and very efficient

Cons: Nothing

Pros: It was a very quick process to pick up/drop off.

Cons: They talked us into pre paying for our last tank of fuel. We later realised this cost more than if we had done it ourselves

Pros: Attendants were fast and efficient

Cons: Nothing

Pros: A bit of delay and waiting time to pick up car but understandable with the competitive rates

Cons: All good no complaint

Pros: every thing

Cons: nothing

Cons: Car not washed very well. There was not meant to be any scratches as the car had only done 2000km, but there were deep scratches all over it. The bad wash and poor lighting conditions to inspect the car made me feel at risk and very uncomfortable. The initial service had not been done according to the sticker on the windscreen and this made me feel Louie I was trashing a new car. Help setting up apple car play and supplying the appropriate cords would have been helpful. As I lost a day.

Pros: No fuss, no time wasted, just get us into and out the vehicle.

Cons: Nothing to complain about at all.

Pros: quick to pick up drop off.

Cons: no on-airport representative. Having to show driver licenses when these had already been presented online in the pre-check in

Pros: Fast, efficient and friendly

Pros: Easy pick up once you get to the depot.

Cons: Have to wait for a pick up bus....although not for too long. No introduction to car. Just handed the keys and told indicators are on LHS. Maybe show where petrol release is and show customer over the car with the damage report

Pros: Good service. Patiently answered the questions. Walkable distance from the airport l, however a shuttle bus is provided.

Cons: Giving me MG instead of hyundai that i booked as there was option of hyundai and mg. Also no option for upgrading has been provided as i didnt know i can upgrade my car. Car felt like a toy to me.

Pros: Excellent the chap couldn't have been more helpful and friendly

Cons: As mentioned never use a third party again

Pros: Friendly staff and efficient service

Cons: Nothing!

Pros: Immediately rescued us with a technician when the battery died.

Pros: Friendly, efficient staff

Pros: Smooth car pickup & Very friendly & smooth airport pickup and drop off

Pros: Very friendly service and affordable. Car was better than I expected.

Cons: Nothing not to like.

Pros: Steff friendly and efficient.

Cons: Hard to contact office depot as 1300 number went into central call centre with busy wait times. When they did call bnack line kept dropping out and had to start process again - 3 times.

Pros: The whole experience.

Pros: The Launceston staff are super-friendly and super helpful. They process you very quickly and then will escort to your car. And if you want to change your vehicle then they are always happy to oblige.

Cons: No complaints...keep up the great work.

Cons: The only problem was had to wake up early in the morning to drop the car at the airport. Suggest have an office in down town Launceston CBD, as many people would like to take the Bus to Hobart or do a day tour from Launceston to Hobart. Cheers

Pros: Great staff

Cons: Nothing

Pros: Quick drop off

Cons: Had to get a shuttle to pick up and there was a queue of about 12 people and only 1 person serving customers. Took ages to pick up the car. Car also had USB not working so we could not use out sat nav and wasn't told at the desk but queue was too big to go back and ask.

Pros: Good communications overall

Cons: Not explaining the insurance details very well.

Cons: I chose the choice of car due to the luggage capacity and did not receive the car we choose but the car we were given did not have the capacity for our luggage. Our cases only fitted on the back seats.

Pros: Friendly and helpful staff.. When we returned the car and went to the airport my partner had left her purse in the car and Page picked me up and took me to get the purse so please pass on our thanks to Page for her help

Pros: Everything

Cons: Only negative, no return point at cbd but that's minor

Pros: Friendly and helpful, offered me a discount as we waited an extremely long time to get on the road with our hire car

Cons: Wait time and the fact that $500 of my holiday money was taken straight away as a deposit. Its way too much money

Pros: The entire process of picking up the car and dropping the car was easy and smooth without wasting too much of time.

Pros: Fast, efficient service

Pros: All good

Cons: Nothing

Pros: Easy

Cons: Happy staff

Pros: Again we like the professionalness of staff, didnt have to wait too long. Bus shuttle was prompt.

Cons: No all good.

Cons: No one reply the phone when I try to inform Bargain that I will pick up the car on next day due to the flight was delayed

Pros: Excellent value for money. The car was in immaculate condition and felt extremely safe and comfortable. Cannot fault the service and the overall experience exceeded my expectations. Will definitely use again.

Cons: There seemed to be a minor miscommunication between the booking agent (email) and depot staff. I advised in advance via email that we were travelling with large bike bags and was assured this would be ok. But when we were picked up from the airport the shuttle bus operator had not been informed, and there was not enough luggage space in the rear of the van. Lucky for us we had the shuttle to ourselves and were able to fit all of the bags using some of the seats.

Pros: Friendly and pretty quick

Cons: Car GPS needed updating

Pros: Friendly, efficient and helpful staff.

Pros: Easy. Great location

Cons: Horrible car. It was the noisiest car we have ever driven . It was like driving a chainsaw. Did take away from our holiday. Never hire that car ever again.

Pros: Friendly and efficient staff

Cons: After we drove out the red brake light kept coming on and off. The brake fluid was low in the MG SUV.

Pros: Great friendly staff Good service

Cons: Nil

Pros: No hassle, very fast.

Cons: Wish they had given me some tips on operating the GPS on the car as we were oldies and not familiar with the system.

Pros: The girls were very efficient, friendly, explained things thoroughly. Customer service is very important and l will definitely be recommending Bargain Car Rentals.

Cons: Nothing. Thank you for making our trip an enjoyable experience.

Cons: The customer service person was very friendly and helpful, but, even though I had already completed the express checkin online, I still had to wait in the queue and complete all of the documentation all over again, and to produce ID for both myself and the second driver. I suggest that you delete reference to express check-in

Cons: Car had worn tyres. To be honest, this is almost unacceptable.

Pros: Friendly and clear.

Cons: Nah.

Pros: They were great

Cons: Nothing

Pros: They were efficient.

Cons: Could have explained some of the featured of the car - like the removable panels in the boot and the location of the handbrake.

Pros: We can not fault e ceded our expectations

Pros: Fast service, airport shuttle

Cons: Expensive compared to Perth car rentals

Pros: Girl was lovely at the desk, she was the only one there with lots of people to serve,

Cons: Drop off was a pain as the office wasn’t open

Pros: Friendliness

Pros: Friendly representative when we picked up and returned the car.

Cons: Could have been told a bit more about the features of the car.

Pros: Efficient and thorough

Pros: Fast friendly knowledgable service.

Cons: Fast friendly service

Pros: Both shuttle ladies were lovely and friendly

Cons: My final receipt stated I dropped car back 20 minutes later than I did but I was in office at the required time but other people were ahead of me so the shuttle lady took my keys so glad I wasn’t charged extra time.

Pros: Dropping off was fast

Cons: Felt pressured to take their insurance although I had one via third party

Pros: Staff were friendly.

Cons: No roadside assistance. We had a flat tire that I had to replace and they refused to reimburse me for it. Do not rent from them!

Pros: Easy location to access.

Cons: Cheap floor mats provided with car rental. Better off not having them. They made it slippery when entering the driver cockpit. They all bunched up under the gas peddle and and brake control making it dangerous for the controls of the vehicle. Other car rentals simply don’t provide any mats, the factory ones are the proper ones to have but they have a tendency to disappear (customers take them I been told). None factory ones end up what I described above. Strongly recommend not providing mats.

Pros: Easy to book, friendly and helpful staffs, cars are efficient to use, free shuttle to and from the airport.

Cons: Car we had a bit of issue on breaks making some noise, the car key was a bit flat on the battery. But overall it was all good.

Pros: Fantastic crew… very clean car… will use again

Pros: Great service.

Cons: Nothing

Cons: I took about an hour from the start of contacting the service on the day to the minute I finally got the keys. The car has less features than the ones originally picked - it doesn't even have a USB portal to plug in the phone.

Pros: Bargain Car rentals were terrific everything about that part of the car hire was super. We will BOOK WITH THEM DIRECTLY NEXT TIME

Cons: What we didn't like about DiscoverCars was THE FRAUD of 1)YOUR SITE TOOK THE ENTIRE DEPOSIT AND NONE OF IT WAS PASSED ONTO Bargain Car Rentals. We want that deposit repaid to us fully. and 2) THE FRAUD THAT THE DETAILS OF THE EXTRA INSURANCE TAKEN OUT BY US WITH YOU, WAS NOT PASSED ONTO Bargain Car Rentals & therefore if anything had gone wrong for us, we would have to have paid out the $5000 excess, then claimed it back thru DiscoverCars. We will be talking to Consumer Affairs.

Pros: Good price

Cons: Outside the airport area but efficient drop off.

Pros: The friendly and knowledgeable staff

Pros: Everything! Staff were very professional and friendly.

Cons: Nothing

Pros: Personal touch and on the spot decisions

Pros: The car given to us was not worth the price we paid. The shuttle instructions from the airport were not accurate which added to our travel time. We spent almost half an hour when dropping off the car then waiting for the shuttle, even though there were more than enough agents on site. I had to ask thrice before someone dropped us off.

Cons: The car that was given to us was inappropriate for the road conditions and not worth the price we paid which was more than $200 per day.

Pros: Terrible. Will never use again

Cons: Not having a drop off place in Devonport Tasmania so I had to stop the car rental and I did not get my $ 304 back and I had to pay for another car so I WILL Not be telling others about your car rental price so have a good Xmas

Pros: Very efficient, car rental agents had all the information on hand and very helpful.

Pros: You guys are actually a 3rd party, once I completed the booking, that was the last time I had to deal with you.

Cons: You guys are actually a 3rd party, once I completed the booking, that was the last time I had to deal with you.

Pros: Was close to airport and pick up and drop off was quick

Cons: The car was nothing like I had requested. The guy who picked us up watched as I struggled to put our luggage into the bus with 5 kids and my partner on crutches unable to help. It mighten if been his job but common courtesy would of been nice.

Pros: Easy for pick up, collection and drop off. Had an inident and it was dealt with well.

Cons: It was all good

Pros: Service was great, the staff very helpful and polite.

Pros: Good friendly service

Pros: CHEAP

Cons: PICK UP METHOD DID NOT CATRE FOR DELAYED PLANES ARRIVING ALL AT ONCE

Pros: Lady at airport in v quick time on our arrival

Cons: The car did have some scratches, we would have preferred the handover person to point these out and have them marked out

Pros: It was easy and relatively cheap. Car was good

Cons: not enough staff on duty when we went to pick up car at Launceston

Pros: Good service, great little economical car, and value for money.

Cons: After hours contact was very poor. Overcharged for petrol.

Pros: Efficient and courteous staff.

Cons: Nothing.

Pros: Price was a big factor. Car was brilliant!

Pros: Not happy with the car that was given to me

Cons: I asked for a Hyundai hybrid and got a heap crap MG

Pros: Professional

Cons: Good

Cons: The only issue I had is that the window wipers were very poor quality which was not ideal for driving in the pouring rain in cradle mountain

Pros: Quick and good

Cons: Nil

Pros: Clean car , easy return

Cons: Almost impossible to get in touch with them on their only number.

Pros: Fast and efficient

Pros: Reasonable price

Cons: They don’t have service desk at Launceston Airport

Pros: The staff made sure you had what you needed with regard to insurance etc

Cons: There was not a thing we didn't like about our experience.

Pros: Easy and friendly

Cons: Need to make sure cars of serviced regularly to check faults

Pros: Friendly staff, well maintained vehicles and seemed to be very popular everywhere we went through Tassie

Cons: No comment. Keep up the good work

Pros: Didn't have to wait for shuttle bus at either end.

Pros: Easy express check in facility, price and quality of car.

Cons: I liked everything.

Pros: Very prompt and efficient - would definitely use again

Pros: The rubber of the brushes for cleaning the windows were old and they do not clean well.

Pros: They were quite helpful and efficient

Cons: They couldn't tell me why there was a coverage limit and had little knowledge of Discover Cars' policy

Pros: easy process

Pros: Easy drop off, very helpful when picking up car

Cons: Had difficulty trying to change booking as I did not realise I booked through a third party

Pros: Friendly service and overall ease of communication

Pros: Everything went according to plan

Cons: I arrived in Launceston at 7.10am but Bargain office hours start at 8.00am

Pros: It worked did what it needed too

Cons: I do not like the fact that after being returned and checked by the csr on return I then received an email regarding a small crack on the bumper then attempting to claim that this damage was somehow caused during our rental period the email was recieved more than 25 hours after returning the car in good condition with the so called thorough inspection did not occur untilover 18 hours after return anything could have happened in their yard in this time

Pros: Good service and car

Cons: Noth8ng yhey were fine

Pros: Pick up at Launceston very easy.

Cons: Car offered was in poor shape with 2 chips in windscreen right in vision. Was offered a replacement car which was OK.

Cons: We booked a month ahead online and paid a booking fee we also asked for full insurance we arrived to pick up the car and we were was charged an extra $300 ( more than the written quote)out of our account after we left we never got s receiept and were rushed off..

Pros: Very efficient

Pros: Quick and friendly

Cons: Tried to upsell insurance and fuel quite hard

Pros: They were quick and effective in handing the car over without any hassle.

Cons: All was well!

Pros: All of the above.

Cons: Nothing

Pros: Price and the team instore were great.

Cons: Discovery Cars were not very forth coming with information when we wanted to change some booking details.

Pros: The team was polite

Cons: Lot of upselling which were a waste of time.

Pros: Cost effective, easy drop off.

Cons: Need to update cars, customer ends up paying more for fuel

Pros: Very efficient

Cons: Nothing

Cons: Lack of support

Pros: Very friendly service quick to pick up

Cons: .

Pros: Easy and good value

Cons: Comprehensive insurance is not clearly spell out. A bit misleading.

Pros: boys were very friendly and helpful

Pros: Pleasant service people

Cons: The inside of the windscreen had not been cleaned and very difficult to see through when the sun was shining on it.There was a lot of marks on the inside of the windscreen where other uses had used to attach their GPS unit.

Pros: Very new clean car

Cons: No check in desk at the airport

Pros: Staff were extremely friendly and helpful

Cons: Due to Covid the price was expensive for the size car we hired

Pros: Picked up car in Launceston and the clerk was on his own and he wasn’t happy about that. He had 3 customers with 10 minutes before closing time. He was stressed but he was rude made snide comments and was generally unhelpful. Drop off at Hobart was a dream. Gave the keys to the agent in the car park. He was lovely

Cons: Car rental in Tassie is far too expensive still but bargain was the cheapest. Call them directly though for a better rate

Pros: Helpful nature of personnel

Cons: Inefficient paperwork

Pros: All very easy and efficient

Cons: Can t think of anything apart ftofrom being able to pick up and drop off in Launceston

Pros: Good price and nice car. Quick pick up

Cons: Confusing return of vehicle. No one to meet you on car return. Didn't know where to leave the car. Queued for 30 minutes in Arrival hall to be told that we could have jumped the queue and just left the keys. Told us they would be in touch!!!

Pros: Friendly staff & ease of picking up car.

Pros: Professional and efficient

Cons: Friendly professional staff

Pros: Car was clean

Cons: Could have got a more up to date car for the same price from other car rental companies

Pros: The speed and efficiency

Cons: The car itself an MG was terrible would never rent one again

Pros: Easy to use and nice staff

Pros: Good service. Cheapest price. No hidden charges

Cons: Nothing

Pros: Whilst they did not have a pick up terminal at the Launceston Airport, they did pick us up and transport us to the depot

Cons: Staff was very courteous.

Pros: Cheaper by quite a lot than others. Car was in good condition with no problems over the 16 day rental period.

Cons: Quite a wait for shuttle bus and more waiting at counter

Pros: Friendly and efficient

Pros: Very welcoming

Cons: Not a thing

Pros: It did the job

Cons: We sat very low in the car

Pros: Cheap car hire rates Cheap car insurance rates

Cons: Didn’t advise me that the car I selected was not available It would have given me opportunity to select another the car of my choice

Pros: Friendly, knowledgeable and courteous

Cons: Nothing

Pros: Value for money. Friendly.

Cons: Pick up was a littel confusing. Didn’t receive a confirmation sms after using system to call for pickup. So wasnt sure if it was registered. It worked well. Had to wait a bit longer than expected to pick up car. It was busy. Dont know if online checkin made a big difference.

Pros: Good service and had the reliable car to use.

Pros: The efficiency and friendliness of the staff was great.

Cons: Nothing

Pros: Nothing

Cons: Failed to rent the booked car

Pros: Good car, good price

Cons: Airport pick up was delayed and they didn't answer the phone. Poor instructions provided about how to contact the picup van.

Pros: Easy to pick up the car and be on our way

Pros: Price and option to drop rental off in a different destination.

Cons: Inside of front window was very dirty and cloudy looking. Needed to stop straight away to clean it.

Pros: The man who picked us up from the airport and did the paperwork at the counter has an excellent customer service.

Cons: I was expecting a better car than what was provided.

Cons: Car was not fully ready. Tyre pressure was low, car was not clean, radio antenna was broken, very low water in the wiper fluid compartment

Pros: Friendly people

Cons: Price, but at last they were able to provide a vehicle. 3 others could not.

Pros: Prompt, Friendly staff who gave accurate information.

Cons: Vehicle was probably at the end of its serviceable life, but you get what you pay for.

Pros: Friendly staff

Cons: Nothing

Pros: Nothing.

Cons: No fuel at pick-up!!!!

Cons: Efficient, polite, friendly.

Pros: Friendly staff

Cons: Nothing

Pros: I arrived a day earlier than booked and Michael and Chelsea at Bargain car rentals were so helpful finding a car for me. I paid for the extra day. I let Discover cars know that my four days had been advanced by one day so that my insurance cover could be rectified. As I had no need to call on insurance I don't know if that was recorded. When I returned the car within the four days Bargain car rentals refunded the extra day although I had not asked for the refund. I felt very well cared for.

Pros: Booking process, representatives I dealt with, pick up and drop off all were great.

Cons: The price is just a complete rip off.

Pros: Very helpful and efficient

Cons: Nothing

Pros: Fuel arrangement - pick up full, return empty.

Pros: Quick pick up and drop off.

Cons: Nothing.

Pros: Very easy with good instructions. Great price.

Cons: -

Pros: Nothing

Cons: The company would not refund my deposit. I booked the car on my phone late at night and gave an email address for further confirmation. Unfortunately that email address would not accept emails and I thought I had to pick up the car at Launceston Airport next morning. When I arrived, none of the car hire staff had heard of Discover Cars. I then had to hire a car from another car hire company. I could not give more notice of cancellation, because I booked late at night for the following day.

Pros: Quick and easy

Cons: NA

Pros: The service provided by Bargain Car Rental could not be faulted. Staff were helpful and fast in getting the rental car available to us.

Pros: Staff were very friendly and everything was easy.

Cons: Polite, friendly.

Pros: Great service with picking us up at airport and dropping us off when we were returning home. We had no problems with the car.

Cons: Nothing

Pros: Service quick and friendly , no issues at all

Cons: Nothing to complain anout

Pros: Convenience to the airport.

Pros: all fine

Cons: We chose to pay for the filling up of the petrol at your agency and then to return it empty. That proved not possible and put some pressure upon us to drive around at the end of our trip putting in small amounts of petrol. A sat nav in the car would have been useful. We used the navigation system on our phones but a full screen in the car would have improved the experience. That should be a given with car hire these days not an added extra.

Pros: They were easy to talk to, very professional and courteous.

Pros: Prompt and efficient pickup from the airport - and vehicle collection

Cons: Very friendly staff at the Launceston airport depot

Cons: No refund Cannot contact anyone on phone

Pros: Easy to contact

Pros: Everything other than I couldn’t find it. Once I realised they weren’t at the airport, everything was smooth and efficient

Cons: Nothing

Pros: Horrendous customer service

Pros: Friendly

Cons: Too much trouble getting to Tassie , had to go through all th bs of , we value your call , for this press 1 , for that press 2 . When I next book & it has this drama , another company . I thought I had Launceston phone number , instead had to go through th network spiel.

Pros: Friendly and efficient. Absolutely recommend

Cons: Nil

Pros: Great service

Pros: Process went smoothly. Would be better when picking customers up from airport if names were checked. Minibus full of people going to wrong rental place

Cons: The time and delay in making phone contact to clarify issues I was experiencing.

Pros: Ease of service and booking

Cons: Car was dirt inside and out

Pros: Easy drop off

Cons: Wait time to be collected at airport to collect car

Pros: Superb

Cons: Nothing much

Cons: Unclear on the damage wavier as I paid through Discovery cars not Bargain. They stated that they would take the full amount if an accident happened and I would have to get my money back from Discovery.

Pros: The process was smooth and easy at the Launceston airport.

Cons: Trying to reach customer service over the phone was difficult at times.

Pros: Prompt and efficient

Pros: they pick you up from the airport, they were friendly and helpful

Cons: they defniately need more people in the call centre in Hobart. I had to call a couple of times to ask some questions and it did take a little while to get on because they had such a high volume of calls and not that many staff

Pros: Very friendly and personable

Cons: Could've had more staff on when collecting the car to avoid long waits. They knew it was going to be busy

Pros: Easy process. Good car. Friendly, helpful staff.

Cons: Car pick up outside airport. Shuttle required

Cons: Took over an hour for shuttle bus to arrive and another hour to get the car ready. I understand they were busy but that's about 2 hours from my pick-up time..

Pros: The male at the key return office in Hobart was very polite.

Cons: Once we landed at Launceston a call was made to the agency. We waited in the allocated spot and it took quiet a while for a bus to arrive. The driver said 'Are you waiting for Bargain car rentals'?. We answered 'yes' and the driver said 'glad I asked then, I was going to go'. I said 'we sent a message'. She said ' I dont read those'. We went to the office and were read out the rules and regulations by her in a very blunt and assertive way, kind of 'this is the way it is, like it or lump it'.

Pros: Service was fantastic

Cons: Car wasn’t great but it was the only available at the time for a reasonable price

Cons: very slow in picking up. staff wanted to have extended conversations with customers us in front. thus holding us up for almost 1/2 hour

Pros: Staff in Launceston office are great.

Cons: Additional costs around insurance and fuel are quite high relative to peers.

Pros: Liked driving the hyundai accent. Easy to drive

Cons: N/A

Pros: Efficient

Cons: Sent off to tyre dealer for flat tyre repair and they knew nothing of repair contract

Pros: The proximity to the airport and the friendly service.

Cons: I think that I was charged TWICE for the fuel. I am syre that I paid for a full tank upon renting the vehicle and my credit card was charged $42 on my return. I may be in error but I do not think so.

Pros: Everything went according to plan and staff were professional and helpful.

Cons: Nothing

Pros: Friendly service at Pick Up/Drop Off

Cons: Poor back up service from Head Office. Had an issue with a punctured tyre and contacted phone number provided. Waited on hold for an answer for 45 minutes and message said I could leave my number for call back without losing place in the queue. Did not receive a call back for 26 hours. What would happen if I was stuck with car immobilized in remote area??

Pros: Agents at pick up and drop off very friendly, smiling, helpful.

Cons: No negatives

Pros: The service overall was an easy process from being picked up at the Airport in the courtesy bus and checking in and collecting our rental car. The car was very clean and fitted our needs very well. Returning of the car and being dropped off at the Airport went smoothly as well.

Cons: Just the cost of renting a car, a lot more expensive than last year. We rebooked a cancelled holiday from March 2020 and all Car Rental agencies were the same with much higher rental charges, and at the time of rebooking, small cars were in short supply.

Pros: Relatively quick service

Pros: Fast and friendly.

Pros: got concerned about few negative reviews, but in reality the experience was just right

Cons: nothing

Cons: pick up point not marked. map app was confusing. It said to head west but I didn't have a compass so I didn't know which way was west!

Pros: smile on their face and not stressed

Cons: nil

Pros: Great customer service. Very nice car

Cons: I wasn't told the office would be closed when I dropped the car off so I had to call head office. I was told to park the car in the street and that if the car was damaged before it was collected I'd be liable for damages. I would have liked to have known all this in advance.

Cons: very little.

Cons: The off airport car pick up location at Launceston airport

Pros: Friendliness

Cons: The wait to pick it up. Took 30mns to get the car. Not enough staff or organisation ie paperwork not prefilled etc.

Pros: Fast, efficient, friendly and no fuss

Cons: All was good

Pros: Friendy helpful and efficient staff

Pros: Staff are friendly

Cons: As stated before length of time in pick up.

Cons: Took so long to find a phone number on our invoice to call and arrange pick up from the air port.

Pros: great helpful staff

Cons: pickup outside airport compound

Pros: Friendly representative and accommodating to the individual needs of their customers

Cons: Nothing, I cannot fault the business