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Autowill at Zadar Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: New car, fast check in and out service
Cons: The office in Zadar Airport is only open between 8am-8pm, any out of hours pick up/ drop off is charged an additional €50.
Pros: They cheated and they charged 350€ for something we did not do. The employee looked for about 1 minut the car in circles, and it was perfect. Then looking to the mobile he spent 8 minuts looking down the front spoiler. He did not find the damage he was looking for so he keep on touching the down part of the spoiler, lying on the ground and checking the mobile instructions he was receiving until he finally found what he was expecting, once he found it he finished looking anywhere else.
Cons: They cheated on us. We were charged for something we did not do. El chico estuvo buscando el daño siguiendo claramente instrucciones del móvil porque ya sabía dónde buscar. Estuvo 1 minuto dando la vuelta al coche y haciendo las fotos de rigor y 8 minutos buscando este daño. Tumbado en el suelo, palpando con la mano solo en esa esquina del coche (debajo del parachoque delantero derecho) . Finalmente encontró el daño que tanto esperaba encontrar y se acabó la revisión. cobraron 350€ por el daño.
Pros: Nice staff, fast service
Pros: Auto ophalen was niets op aan te merken.
Cons: Bij het terug brengen hadden ze een krasje gevonden ondwe de auto die er volgens hun niet zat. Had overal foto's van maar niet van de onderkant. Had aan hun de foto gevraagt om te vergelijken maar die wilde ze me niet geven. Had daardoor meteen geen vertrouwen meer in dit bedrijf. Maak dus ook foto's van de onderkant als u een auto huurt bij dit bedrijf. Moest bijna 400 euro betalen voor een klein krasje.
Cons: Price is crazy. They check cars manually by touching whole car - never experienced something like this
Pros: 1100€ déposit and the guy is looking for a microscopic trace to keep a part of thé money… be carefull !!
Cons: 2h to pick the car, persons are not friendly, 45min late for the leaving, we almost missed our flight, and autowill workers, are still not friendly, looking for details to keep a part of the deposit..
Pros: Representative during checkout was pleasant, even though their under staffed, and too busy to handle the high customer flow during summer months at Zadar Airport.
Cons: My reservation was for pick up at 10:00am. My car (not what I reserved), and smaller was not signed over to me until 12:27pm. Yes, 2.27hrs to be provided our rental car. This is unacceptable, and if not bad enough we had to wait in the open sun. At the most it should take 30min to receive a vehicle!
Pros: Very friendly and helpful.
Cons: While we had no problems, the thoroughness with which they checked the car at the end seemed like they were looking to get more money. Again, however, we got the full deposit so it worked out well for us.
Pros: Friendly and efficient
Pros: We had to rent car from other rental company, because the Autowill did not accept insurence from on-line and wanted extra monay. The girl was very unpleasant!!!!!
Pros: Car was crashed and I didn't even get a paperwork.
Cons: No much as it was very unprofessional
Cons: Try to charge for some scratches under car. Guy who checked streight checked under only in one place under car and find it.
Cons: Rude Staff . No possible to pay by cash in spide the fact that there was information writen in they office that cash payment is accepted. They explained that this info is out of date !!
Pros: Air conditioning didn't work from the beginning
Pros: Nothing to complain about; moreover, Autowill is cheaper respect to other car rental companies in Zadar.
Cons: I rented a small car (mainly for the ease parking), but they gave me a medium-large one; I was not happy about that.