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Autounion at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly staff, new clean car and reasonably priced
Pros: We could drop the keys off at the end for a quick finish.
Cons: They provided a car with a huge crack spreading across 2/3 of the windscreen, without repair. We asked for a different car, they refused and lied, saying no cars were available. The employee raised his voice on the phone and laughed at me for being concerned. He explained “the glass won’t crack more, in Finland this is fine”; I’m fairly sure glass cracks the same way worldwide. When confronted in person, we were finally given a different, small car and an apology for shouting and “being tired”.
Pros: Sarah was very courteous and professional.
Cons: It's a bit difficult to find and a bit of a walk to and from the parking area.
Pros: Fast response by agent
Cons: A long walk to parking area
Pros: Picking up the car was easy.
Cons: Struggled to find the reception. Company sign/logo was too small to catch the eyes easily. Had to call the reception to get the direction. I picked the car 1 hour after the sceduled time. But the return time was not increased, even though the duration would have been the same.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Maestro, Debit cards, PayPal, Prepaid cards is/are not accepted.
Cash is not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Denmark, Estonia, Latvia, Lithuania, Norway, Sweden.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
Pick-up & Drop-off
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