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Autounion at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: nothing
Cons: it is the worst car rental company, the first one that when I got there the crossborder was here in the email that it was 70 euros and in fact it was 100 euros. There was also a deposit of 800 euros for the cross-border ticket. The 24-hour roadside assistant is not human and left me on the road without the car in -26 degree cold. in addition, the security deposit was refunded and on 05/03 both were charged again (+tax), with this, there was also a new discount of more than 500 euros.
Pros: Such lovely staff - I have used them now three times. They have gone above and beyond each time
Pros: Efficient and patient
Cons: Not clear directions on where to go at Helsinki airport.
Pros: Approach to the client
Cons: Everything was fine
Pros: The car was great and felt very good value for money.
Cons: No actual desk to attend at the airport and difficulty in contacting the company. The young person who attended showed us another name for the company when he did arrive and said should we need to , to try and get in touch via that information.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Maestro, Debit cards, PayPal, Prepaid cards is/are not accepted.
Cash is not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Denmark, Estonia, Latvia, Lithuania, Norway, Sweden.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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