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FiRENT at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Deposit of €500 still not refunded 5 days after car was returned
Pros: Great value and great little car
Cons: Helsinki airport parking is not easy with the building works. I needed to go round the block a few time to find P3 level one. So maybe better signage .
Pros: Easy hassle free
Cons: Customer service can benefit from speaking to clients and making them feel more welcome and be more helpful plus they could do with being abit more friendly.
Pros: Very easy to locate representative and complete the pickup.
Cons: Would have preferred a pickup location closer to my hotel.
Pros: No bonus for 21 year old driver, received the car we expected and deposit was returned all few days after we drop the car
Pros: Very easy to use, car worked great!
Pros: Everything went smoothly.
Pros: My favorite for Helsinki
Pros: Very responsive and friendly
Cons: I didn't find physical desk
Pros: Excellent in all
Pros: Excellent service. Easy, no hassle, no upgrade nonsense.
Pros: Easy drop off. Car in good conditions
Cons: Difference in pricing which I don’t understand. Bad child seats
Pros: FiRENT is a very easy vendor to deal with. Easy pick-up and key drop return. Very flexible in helping my daughter reconnect with items accidentally left in the car. Great hybrid Toyota car. Good overall experience.
Pros: Our flight was very delayed and the rental provider had already closed by the time we finally arrived (00:35am), but I emailed the rental provider while waiting for the flight to depart and they organized someone to wait for us for a modest fee. Very pleased - thank you!
Pros: We arrived earlier than expected but the representative was happy to meet us sooner after I phoned him. The car was parked a short walk away in the airport premium parking area The handover process was really quick with no pressure to get any additional insurance, which I appreciated. The car was in great condition and lovely to drive. Drop off is handled through a postbox so I was able to drop off at my convenience which really helped time-wise.
Cons: Nothing to complain about.