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Alamo at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: they were extremely professional and very helpful and arrangd a free upgrade when our car wasnt ready
Pros: Very efficient service, great reception, fantastic car
Cons: Nothing
Pros: We booked Opel Corsa they wanted to give us Kia Picanto which is below the category, but agreed to change to Yaris after we complained. That shouldn’t happen
Cons: The service was very efficient
Pros: Extremely prompt executives. Replies to emails seeking additions / modifications were quick. Car pick up and drop was seamless. Loved the overall experience.
Cons: Service of Alamo was brilliant. The model / make of the car however was not up to the mark. I had been given the Opel Corsa. The car was new with a kilometre reading of 10,000 kms, however the functions and features of the car left much to be desired. Would take another brand instead.
Pros: Everything was easy - booking / collection / signing the contract / returning the car, ...
Cons: There were no present inside the car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Wagons is 25.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, 2 phone numbers (1 of which is landline), boarding pass.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), One way rental, Snow chains, Winter package, then an additional amount of deposit will be held on their credit card. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, Maestro, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following country: Russia.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 1st November until 31st March) Winter tires are included in price.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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