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Alamo at Helsinki Airport
Helsinki lentoasema, 01531 Vantaa
00358 105 252 280
Pick-up instructions
Alamo rental counter is located at the car rental facility before security T1, in the corridor between terminals 1 and 2. After arrival, follow the car rental signs.i
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
After-Hours Return:
Park the car in the designated bay and lock the vehicle. Please deposit the key in the key drop box at our rental counter in the car rental area, located in the corridor between terminal 1 and 2.
Do not forget to remove your personal belongings and leave any additional equipment (i.e. rented GPS, Child Seats, etc.) in the vehicle.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
MT
United Kingdom
Opel Astra
August 9, 2023
Pros: they were extremely professional and very helpful and arrangd a free upgrade when our car wasnt ready
JC
United Kingdom
Volvo V70
July 26, 2023
Pros: Very efficient service, great reception, fantastic car
Cons: Nothing
YM
Israel
Volkswagen Polo
July 15, 2023
Pros: We booked Opel Corsa they wanted to give us Kia Picanto which is below the category, but agreed to change to Yaris after we complained. That shouldn’t happen
Cons: The service was very efficient
AG
India
Volkswagen Polo
May 23, 2023
Pros: Extremely prompt executives. Replies to emails seeking additions / modifications were quick. Car pick up and drop was seamless. Loved the overall experience.
Cons: Service of Alamo was brilliant. The model / make of the car however was not up to the mark. I had been given the Opel Corsa. The car was new with a kilometre reading of 10,000 kms, however the functions and features of the car left much to be desired. Would take another brand instead.
TD
France
VW Caravelle
March 23, 2023
Pros: Everything was easy - booking / collection / signing the contract / returning the car, ...
Cons: There were no present inside the car
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The above prices are only approximate and were last updated at 17:51 on 2023-09-22. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 19 years.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Wagons is 25.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, 2 phone numbers (1 of which is landline), boarding pass.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Wagons is 25.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, 2 phone numbers (1 of which is landline), boarding pass.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), One way rental, Snow chains, Winter package, then an additional amount of deposit will be held on their credit card. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), One way rental, Snow chains, Winter package, then an additional amount of deposit will be held on their credit card. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, Maestro, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, Maestro, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
crossing country borders is available on previous request at least 7 days before the pick up date.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following country: Russia.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following country: Russia.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 1st November until 31st March) Winter tires are included in price.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 1st November until 31st March) Winter tires are included in price.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Rental period
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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