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Alamo at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: they were extremely professional and very helpful and arrangd a free upgrade when our car wasnt ready
Pros: Very efficient service, great reception, fantastic car
Pros: We booked Opel Corsa they wanted to give us Kia Picanto which is below the category, but agreed to change to Yaris after we complained. That shouldn’t happen
Cons: The service was very efficient
Pros: Extremely prompt executives. Replies to emails seeking additions / modifications were quick. Car pick up and drop was seamless. Loved the overall experience.
Cons: Service of Alamo was brilliant. The model / make of the car however was not up to the mark. I had been given the Opel Corsa. The car was new with a kilometre reading of 10,000 kms, however the functions and features of the car left much to be desired. Would take another brand instead.
Pros: Everything was easy - booking / collection / signing the contract / returning the car, ...
Cons: There were no present inside the car
Pros: No a lot
Cons: They advertised pick up time. We had a 1 hour wait when we got there. I'm told zero scratches on car. I work prestige auto recovery, I know what to look for. I sent many images of scratch damage via email. However, I used discovery car earlier that month on the same trip and hire Octavia Estate. I received a Passat estate... which is ok. This time I order the exact same... This time I receive Vauxhall Astra estate. Cheap horrible car, but pay for VW / Skoda. Not good!
Pros: Great customer service at the desk, quality of car
Cons: No checks on return
Pros: they are very helpful, clear in explanation and very kind
Pros: All straight forward
Pros: Easy pick up and drop off at Helsinki airport.
Cons: Quite pricey - over doubled from the last time.
Pros: Location of pick-up and drop off
Cons: Price increase of 50% for just a few hours later pick-up due to cancelled flight
Pros: I would go directly to enterprise if returning
Cons: I didn’t see the point of the agency fee