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GreenMotion at Helsinki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The car was full of mud. Representatives were not interested to see damages already on the car. The gas tank was not full, and they provided an unacceptable reason (saying it was only due to cleaning of the car).
Cons: The tyre pressure warning light was on when we picked up the car. When I checked the tyre pressures the rear right side tyre was seriously under inflated. When I notified the rental agent I was accused of damaging the tyre. Problem was a slow leak and tyres not checked.
Pros: The representative sonya was great, gave excellent service
Cons: Returning the car was a challenge to find the entrance
Pros: QUICK EFFICIENT ENGLISH SPEAKING SERVICE
Cons: CAN PROVIDE LOCATION GUIDANCE ON GOOGLE TO PICKUP THE CAR FROM CAR PARKED
Pros: Fast and easy communication.
Pros: The car ran well and was very fuel efficient.
Cons: I was charged twice for the rental with no explanation. Location was difficult to find and return
Pros: Friendly service, fast check in
Cons: Wait at rental desk, instructions incomplete for getting out of the car park.
Pros: The process was easy and fast. No spam or hidden costs. The staff was nice and friendly
Cons: It will be nice to have the option to select the exact model of the car
Cons: Tyre pressures wrong and windscreen washer fluid ran out soon after start.
Pros: Very pleasant and fast.
Pros: Great price. Great condition of car and baby seat.
Cons: Counter is outside of the airport and the car was parked 5 mins walk away.
Pros: Extreme helpfulness even when the agency (DiscoverCars) did nothing to assist with a change request.
Cons: No complaints whatsoever.
Pros: Flexible and reliable. I will definitely be a repeater.
Pros: Very fast check-in, the guy at the desk has been exhaustive. Very good and clean car.
Pros: Difficulties finding the car,wrong unit,
Pros: everything good
Pros: Very affable desk staff. Very good and well-appointed vehicle.
Pros: Generally trouble free
Cons: Issue with two sizeable card payment in short period resulted in my bank blocking the second payment - suspected fraud. Unable to contact my bank due to being after hours. There has to be a better solution - even pre payment!
Pros: Where are two different location in airport in google map one is right and one is wrong. yes , we arrived in wrong one.
Pros: fast and friendly
Cons: Directions to drop off could have been better
Pros: Very bad company , stiller company
Cons: Worker are very bad
Pros: Convenient location
Cons: Long walk to the car.
Pros: Very friendly and kind.
Pros: Not a lot.
Cons: Directions to desk out of date. Directions to find car were completely inadequate. No one to explain anything about the car, No Handbook or leaflet to explain controls such as touchscreen or radio. Friends who booked a similar manual car ended up with a automatic large almost estate car and expected to accept it.
Cons: Hard to find drop-off point, as it was on a different level from other car rentals. No agent there to help with drop off.
Pros: Got good condition car for reasonable rental price.
Pros: I liked the condition of the rented car, and the procedure of receiving it early in the morning.
Cons: I hate to be cheated. when I received the final invoice I found out that I was charged 53 euros for fuel that seemed to be put into the car tank, when the tank was completely full. I wrote to the agency and attached a picture of the dashboard and they replied that they had communication issues . Not serious.
Pros: They were very professional
Cons: It was little hard to find the pick up and drop off spot
Pros: Very good service
Cons: Nothing at all
Pros: The service in general is perfect, now adding the proximity of their offices to the Helsinki airport. Always kind and helpful, clear instructions, efficient.
Cons: Since the customer indicates a selected pick-up time, it would be nice to have the car ready in front of the office, rather than having to look for the car in a confusion of parking lots.
Cons: It was rialy difficalt to find the rented car on the parking. The plan of the airport with parking isn't clear.
Cons: The instructions to accept the pickup place were not clear enough. It took too much time to find it
Pros: The service was efficient and very friendly.
Cons: The car hire was quite pricey.
Cons: Car was NOR cleaned inside, there was no one waiting for me when I returned the car so I had to call them and they instructed me to leave keys inside the car.
Pros: Excellent, speedy and polite service at a very late hour.
Cons: Location not ideal, but only a ten minute bus ride away. Waiting for the bus though adds an extra half hour to your journey.
Pros: Very straightforward process, helpful staff.
Cons: Location was a bit removed from the main airport area, but a shuttle was provided.