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Ace Rent a car at Norman Manley International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I like the fact the car was brand new just a few thousand miles on the clock great car great value
Cons: The service from start to finish was perfect highly recommended
Pros: Trunk was broken , difficulty closing 1 back door unable to open from inside. Honestly don't think that car should be renting at airport quite old. Team was very quick when I called them about the faults they send the break down team asap
Pros: Terrible service form the company, broken radio system and scam in the payment.
Cons: I have been charged a wrong amount and the company is still holding my money. They have applied a daily charge that was never discussed or agreed and they withhold that from my credit card. This is illegal and I will have to litigate with them, which will take time and resources.
Pros: Explanation of breakdown policy(if needed)
Cons: Had to wait quite a bit as phone kept on ringing, and regular customers jumping queue.
Pros: I had the unfortunate incident of misplacing my car keys and someone finding it and returning it to the Montego Bay office. When I called the company, they had already known about the issue and because a rep was in the area, I got the keys in a matter of minutes, and better still, I wasn't charged. Such good will and consideration on the company's part is invaluable and encouraging for me to use the service on my next trip
Cons: Not so much the service. The car I rented was pretty banged up, so it wasn't the best looking, but the fuel consumption was excellent, and it got us from point A to B safely.