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Island Car Rentals at Norman Manley International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The Service Desk personnel were very efficient, courteous and totally professional…Good People
Cons: The Car obviously has a defect(Low Beam Headlamp Housing shorted/melted, and continually fell out of socket, causing night driving problems, and serious issues with the constant stops by Police…. Totally frustrating , especially when the Service Team came to attempt to remedy the situation but couldn’t, because of the melted Lamp Socket…
Pros: Very good service every one I delt with friendly and kind.
Pros: Island rental car is great not discove
Cons: I say island is good
Pros: Professional. No tricks or gimmics to get me to buy additional insurance.
Pros: They were extremely friendly, helpful, and knowledgeable.
Pros: their professionalism, caring ways. It was pleasant experience
Cons: The car had a lot of scratches and was old and dated
Pros: Good value. Reasonable price.
Cons: The car had 100,000Km on it and sounded like it was going to break down at any point. Could hear that the car (Yaris) likely had front end issues. Car good on gas though.
Pros: I don’t get the vehicle I reserved. Even though the vehicle I received was bigger and reliable, there was a lingering smell that would not go away. I paid and reserved newer vehicle (VW) late model but instead I received a early model vehicle (SUZUKI). That is my concern. This was my first time doing business with this company, not sure I’ll be doing that again nor will I recommend friends and family to do business with your company. I don’t even remember receiving an apology from the staff.
Pros: The car was literally damaged everywhere, scratches and bumps all around and still making a round to identify.
Pros: The car was not in good condition
Pros: They were very friendly and efficient.
Cons: They was no clear instruction given when I was asked to return the blue form, as proof I have returned their car on time. There was an average cue at the office but no was going in or out and I did not know all I had to do was to just drop it off.
Pros: The Beautiful ladies
Pros: Very professional, friendly and courteous.
Cons: Very helpful, professional and timely
Pros: The staff was friendly, the process was an ease a and no suprise charges.
Cons: Smile staff
Pros: Professional and efficient and friendly
Pros: Attention to detail
Pros: easy pick and dropoff, prompt service
Cons: they do not acknowledge discovercars insurance
Pros: Absolutely nothing! They were absolutely horrible. You would probably have to purchase a friendly smile from the Agents. They were brash, crude, disrespectful, slow and condescending.
Cons: This is the worst atrocity to be foisted upon decent people. They are legal crooks!
Pros: Agents were professional
Cons: No complaints
Pros: They were OK aside from the fact that they didn't have a working GPS available as I had requested. They did though arrange for this to be dropped off to me in Kingston the following day, so this was OK.
Pros: Friendly and cordial. Dealt with my problem effectively.
Pros: Friendsly and efficient, plus they were knowledgeable about the cars and the good info thforeigners would need to cope with roiad conditions in Jamaica, Driving me back to the terminal on returning teh car was a really nice touch.
Pros: I liked that the representatives were pleasant, accommodating and efficient.
Pros: Clean & tidy and seemed to be in good mechanical order
Cons: Just a few bits in the car like ash tray that wouldn't close...