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Ace Rent a car at Oranjestad Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing. Booking was not found in the system. Paid an exorbitant amount for a car we never received. No one to help us from Ace. Terrible experience. Will never use them again.
Cons: Everything. Booking was not found in the system. Paid an exorbitant amount for a car we never received. No one to help us from Ace. Terrible experience. Will never use them again.
Pros: The crew was friendly and made the transaction quick
Cons: nothing, everything went easier than expected
Pros: I rented from several places before I've been going to the island for over 30 years now. And this was one of the best rental places it was easy to book the people were great in the car was in good condition. I would definitely recommend to anyone
Cons: There was nothing I didn't like everything was perfect
Pros: Able to get burnt headlamp replaced in 30 minutes while at the beach
Cons: Have difficulty reaching phone# published on website when trying to change pickup time.
Pros: Easy to book, shuttle service, flexibility.
Cons: Seems hard to get in contact with the office
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: Discover, MasterCard credit card, VISA credit card, American Express credit card.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers are allowed free of charge.
The supplier will hold the vehicle for 0 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.