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ABBYCAR in Ponta Delgada (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Almost everything
Cons: Many cars had problems with the flat tire pilot
Pros: The team was very nice. All was good eith the car. There are free shuttles from the office in Ponta Delgada to the office in Serra Gorda where they keep the rental cars.
Pros: Customer service is excellent
Cons: The car air-conditioner wasn't working. I made sure that they are aware of this by telling them on the day that I rented the car. No credit was given at all.
Pros: Excellent customer service
Cons: The car wasn't very clean. Scale of 10, it was 7. Windshield was a bit filthy.
Pros: Efficient staff.
Cons: Location of car pickup. It’s quite a drive.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Crossing country borders is only allowed for European Union countries.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available by previous request and for an extra charge of 15 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.