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Thrifty at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick about swapping cars when broke down
Cons: Had 3 cars due to break downs and hertz at airport never answered phone
Pros: Efficient and speedy staff.
Cons: I booked a Renault captur suv. At the desk I was offered 2 choices. Pay extra 4 euros a day for larger suv or take an equivalent sized Hyundai at same price. I took the equivalent and have to say it was smaller and alot lower to the road than a captor. I was Very disappointed that I did not get a vehicle that was equal to what I ordered. My wifes seat had no height adjustment and it felt like she was sitting on the road it was so low. I know that the renault would have been much higher
Pros: ease of pick up
Cons: cost
Pros: Very friendly and proffesional.
Cons: There was confusion at the Thrifty desk at Palma Airport about what I had agreed regarding level of insurance and additional costs that I was not expecting regarding security deposit and excess waiver. This took some time to resolve but this was managed very professionally by the Thrifty representative
Pros: Way explained details and quality of car.
Cons: Length of time to collect car at airport.