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Essence Car Rental at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Although they were not at the airport to "meet & greet" us, as they said they would, a couple of messages later and we were picked up, driven 5 minutes to their office. Manager spoke good English, was very pleasant and helpful.
Pros: Friendly staff, quick rental process
Cons: Car didn't have Bluetooth connection for music, despite it being a new model
Pros: The car hire company had excellent communication, they were there on time to hand me my car when my flight landed and they there on time to receive my car when I finished with it.
Cons: Nothing. Everything was great.
Pros: In view of the like for like car hire costs I think that I got good value for money.
Cons: Time taken with paperwork at offices when collecting car
Pros: Super service
Cons: Pick up at airport
Pros: Friendly service, waiting for us at the gate, good communication and the car was just what we needed
Cons: The Bluetooth had been disabled for playing music through the sound system which was a shame
Pros: Picked us up at the airport, pleasant clear instructions, ready for us on our return, dropped us back to departures.
Pros: Good efficient service
Cons: Good service and communication
Pros: Very efficient
Pros: Friendly and very supportive of us when we were extremely late (not our fault due to road closure) returning the car with only a 30 minute margin to make our flight. We phoned ahead in order to warn. The Positive Car Rental agent was waiting at their offsite location and drove us immediately to airport
Cons: Only a minor thing.....they were confused by the additional excess insurance voucher I took out prior to arrival but it was soon clarified and no additional costs were incurred