City Centre Car Rentals at Perth Airport

Pros: Excellent service.

Pros: Good price, very friendly staff.

Pros: Easy to find, fast pick-up and drop-off, friendly and polite agent and driver

Pros: The car was near new. The car was lovely to drive - very advanced. Quite large boot - but not a real seven seater as the back seats were too small.

Cons: Sat Nav was rubbish - but they did refund. Distance from airport. Seven seater Nissan XTrail is not a seven seater. You might fit small kids in the back, but you can't fit seven adults. No manual with the car - I had to google how to get anything to work. No instructions either from staff. Middle seat is very small - not good for long journeys.

Pros: Quick, efficient, friendly

Pros: Efficient book in and out. Friendly staff. Shuttle to and from airport hotel

Cons: Couple of chips in windscreen on pick up could have proved a problem

Pros: Friendly, efficient and did everything they promised. Convenient location.

Cons: Nothing

Pros: Provided exact car booked Close to airport

Cons: Hidden milage charge. In small print on page 3 or 4. Yet page 1 said Unlimited mileage. Agent made a big deal out of returning a dirty car without showing us picture of excessively dirty car. Sat Nav (extra cost) was not up to date - roads that had been constructed in last 2 or 3 years did not show.

Pros: Polite and altogether excellent.

Cons: Nothing

Pros: They did try their best to resolve my issue

Cons: Car inspection - report given but hard to decipher where are the defects. Car drop off at diff location without any inspection - pose a risk to hiree. This is despite paying for off office hours charge.

Pros: The car was ready for us to collect and the pickup from the airport was reasonably quick, returning was very quick.

Cons: We paid extra for a sat nav but weren’t expecting one that you stuck onto the windscreen, it kept dropping off plus it hadn’t been updated so gave us wrong directions. Luckily we could use our own phones which used extra data that we hadn’t expected.

Pros: Very helpful when amending our booking

Cons: Only complaint is that we could have done with a Manuel or a run through of the car’s functions before we set off as we got a warning like & steering notification that we didn’t know what it was for

Pros: Great car and staff

Cons: Short wait at drop off - office closed so we waited outside and didn’t realise the number of mosquitoes around! Had to wait in the car.

Pros: See above

Cons: Nothing

Pros: Efficient pick up and drop service. Straightforward process.

Cons: NA

Pros: Pretty good. Good communication. Discover Cars however did not communicate that there would be additional fee for remote driving.

Cons: They say 10 minutes to and from airport but it was more like 20 each way.

Pros: Thanks for your complimentary shuttle to the airport after car return.

Cons: Everything was perfect!

Cons: There was an almost one hour wait for the shuttle on arrival and had to find our own way back on departure as the they have only one shuttle van and that was more than 20 minutes away. Very unsatisfactory.

Pros: Very straight forward and simple process

Pros: Easy great price, compact car really economical

Pros: Clear explanations & instructions. Good timing on pick-up & drop-off from airport. Friendly staff

Pros: They had a free shuttle service. The young man that was dealing with everything was lovely and kept apologising for my wait then the condition of the car

Cons: They were understaffed and took time before I could get to speak to someone, then even longer for them to collect me. The small car I received had lots of marks on and the engine power was not good at all.

Pros: Great Car… loved the MG …

Cons: Everything ran really smoothly … well done City Car Rentals

Pros: Very good service, it did have a light on the dash controls but they said it was a fault and not to worry

Cons: Nothing very good service

Pros: Faultless service

Pros: All of the above

Pros: They quickly check the car upon return, and gave us an excellent shuttle service to the airport well in time to catch our plane

Pros: The person that felt with us was very pleasant, attentive and efficient. He could not do enough to help us. He was a real asset to City Centre Car Rentals

Cons: Very nice to deal with and very efficient

Pros: Quick and friendly

Cons: Nothing

Pros: Staff efficient and helpful. Also drove us back to our airport hotel when we dropped the car off in the afternoon which was really helpful as our flight had been bought forward 90 mins and left at 0600 the following morning.

Cons: Nothing to report.

Pros: Everything was so simple

Cons: Didn’t have any problems with them

Pros: Easy and efficient pick up and drop of to at terminal and office. Around 5 min drive if that.

Cons: Unfortunately the cruise control didn’t work in the car and when travelling for long stints it would have been amazing to take advantage of.

Pros: Quick and easy

Cons: Nothing

Pros: Really very good price charged by the company, car was more than adequate for our needs and whilst pick up of vehicle wasn't at the airport it was a short distance away, which was provided by the company.

Pros: A very personal approach and everything made clear for the rental

Cons: Only one small point to raise and that was about the vehicle and it constantly advising a service for the vehicle was needed.

Pros: An extra insurance fee of $150 dollars was required when driving a distance over 500 km from Perth. That’s not a lot in WAustralia. Not mentioned anywhere until I was at desk. The car then became expensive for what it was.

Cons: Had to add a large number of dents etc to their pre prepared damage list. This should had been done by them before I arrived. I could have been blamed for them. The car was old with 156000 kms on reading. Worn leather seats. It went ok though. Cleaning top show. Webs and food could be seen in tight area between seat and gearshift at pickup

Pros: Friendly and efficient.

Cons: Nothing.

Pros: Courteous & friendly staff, slwsys kept updated when arriving to pick up at airport

Pros: Fantastic value compared to other companies & free shuttle to and from the airport is excellent customer service.

Cons: The car was damaged when I received the car which made me nervous with what else I’m not aware of during the time I had the car.