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Brent at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was very easy and the car was a better model than booked. And best of all very competitive on price. Would certainly use B rent next time.W
Cons: No complaints at all
Pros: Quick and easy at the check out desk
Pros: Good and polite staff and very helpful. Will use again and have recommended to friends and family
Cons: Said the car had no marks on, so when I collected I had to get a member of staff and take them around the car to amend the paperwork stating all the marks even massive ones across the bootlid. Could not understand why they said no marks.
Pros: We ended up with a better car than we booked for
Cons: Naples airport car hire desks arehalf a mile fromthe terminal and they are not signed neither is the shuttle bus ( not discover cars or B rents fault )
Pros: Everything worked brilliantly and efficiently especially with the language barrier. All completely understood by agents
Cons: Nothing I didn't like
Pros: Great service and a very nice car.
Cons: Long wait to pick up car....probably due to customers rather than the staff.
Pros: friendly and professional staff
Cons: on the pick up the car were some scratches which were not reported on the paperwork, before I collected I had to call a member of the staff to rectify the issue
Pros: It got us to Puglia and back without breaking down
Cons: The car was a Toyota Aygo, it had done 57000 km and had numerous debts and scratches inside and out. There was very little tread on the front tires and there was a constant yellow warning light on telling us we had a flat tire which meant we had to keep checking the pressure to make sure we didn’t have a puncture. Presumable the sensor is faulty. Every time the engine was switched off there was a vibration. Basically it is a car which is too old to be rented out.
Pros: It was efficient, I didn't have to wait, the staff were pleasant, it was very straightforward.
Cons: We had an issue with the rental not being open when we arrived and we had to change our plans and pay to stay somewhere to collect the car the next day.
Pros: Not sure who Brent is Staff were rude awkward and unhelpful Car was faulty Warning light on for brakes for whole trip Would definitely not recommend Overall terrible experience
Pros: It was fairly quick and easy
Cons: The car wasn’t in the best condition and there was no one to check the car upon return
Pros: Friendly & efficient staff
Cons: Signage at Naples Car return wasn’t clear
Pros: B Rent were easy going, I didn't like the size of the first car so asked for a replacement and they were easy to accommodate which was lovely. Just be prepared for some Italian sarcasm which you should just smile at!
Cons: Make sure you make a video of all the scratches and dents as this can be a touching point if you dont. The car i had was in terrible condition anyways, but i was nearly blamed for 3 major dents and scratches. One being a scuffed alloy (my pictures helped me out of that) and then 2 on the front bumper which a video helped, make sure you take loads of pics and videos.
Pros: I was fully satisfied!
Pros: Was fast and friendly and the whole experience was simple.
Cons: One small point is at the time of picking up the car the rental agents didnt go through the car with me and upon inspecting the car a few scratches and one dent were not indicated on the damage report. However, I immediatly took photos of all areas and informed them.
Pros: Easy pick up.
Cons: When I had pick up the car, the employee printed car paper without any information about the damages, but there was a lot.
Cons: The way they overcharged me!
Pros: Fast and efficient
Cons: Nothing to complain about