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SIXT in Porto (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They are thief, they charged me for extra insurance I did not buy. I paid in advance and the charges end up more the double
Cons: Their service agents put extra charges for insurance on the paper which I did NOT purchase
Pros: good cars
Cons: highly expensive, not flexible, double charges, inconsiderate
Pros: Service is really good. Car cleanliness.
Cons: Ordered Renault Capture (or similar), got Dacia Duster - I know it's a same class, but much less comfort...
Cons: Dropping the car off at the Lisbon city center location was chaotic. There wasn’t enough space in the garage and there was no place to park. I blocked traffic on the street for ten+ minutes. The waiting Lisboners were not happy with me.
Pros: The staff were so efficient and helpful!
Cons: Car wasn’t ready for us at pickup, waited for an hour. Up selling features on to the bill without explaining changes well.
Pros: A lot of hidden charge which doesn’t make sense!
Pros: Easy, nice car. Reliable. Good service.
Cons: Would have liked a thorough review and acknowledgement the car was in perfect condition when they picked it up.
Pros: Pleasant and efficient staff. Well maintained car.
Pros: They were very efficient and pickup and drop off were fantastic. Valadas in Porto at pickup was amazing and Alex and Mario in Albufeira at drop off were fantastic. I feel they went over and above to help us.
Cons: Alex did send me a email which included the google maps of where they were but the email should include in writing the drop off location is below a hotel which you cannot see from the road. Little nooks and road ways in Portugal nothing like what we would have in Canada. We had a hard time finding the place as my GPS took us to the right spot but we couldn't see it so we drove around trying to find it and had to ask people and finally found it. A hidden road below the hotel.
Cons: Poorish description of GPS system and the symbols used on the driver’s dashboard
Pros: Sixt was horrible to deal with. At pick up, agent gave inaccurate and wrong information that ended costing additional costs. The agent, on 3 request, affirmed the credit card is not charged for potential incidental costs but rather only reserved if needed. My credit card was actually charged, leading to currency conversion costs and credit card fees.
Pros: The briefing when picking up the car and the “easy pass” device for the tolls. Very good. Wish Hertz had that.
Cons: We liked it all.
Pros: It was well organized. The friendly atmosphere from the management team.
Cons: I'm not sure that's related to SIXT company, but I've found out that there's a different insurance policy I get in the SIXT office in Porto in comparison with Discovercars vaucher
Pros: Great service, friendly and helpful
Pros: Good car clean and new
Pros: Sense of the service.
Cons: Car rating and choice.
Pros: Diana in Porto, Portugal was amazing. We had the best experience renting a car with Sixt in Portugal compared to the service provided and car cleanliness with another company when we returned to the USA
Pros: They are very polite and smiling and serve me very well. I have got from them a great filling.
Cons: No, nothing. It was perfect
Pros: Way more expensive then any car I’ve rented before
Pros: Support was provided from the time the car reservation was confirmed until drop off. Very helpful, especially when traveling in a foreign country.
Cons: The car pick up took 1.5 hours! Also the reservation stated the counter was closed and we would be meeting an agent for pick up. Not true, counter was open...so all the anxiety of meeting someone at pick up time was for naught.
Pros: So efficient and friendly and professional. As good as any of my many rental experiences.
Cons: See above
Pros: Fantastic process the whole way. Quick and easy checkin. Even faster return of car.
Pros: Rep explained several things including the toll device use and did not pressure to purchase additional services.
Cons: Discover Cars indicated that the Sixit office would not be open for pick up and that there would be a "meet and greet " to get the car. Turns out that the Sixit office was open. This was confusing but worked out well.
Pros: Everything was ok
Pros: The lady at the pick-up was very efficient and she was knowledgable.The gentlemen at drop off was fast and efficient. Very good employees
Cons: Would be good to have the Sat nav language changed to help for quick use
Pros: Options and desk people
Cons: There are always extras
Pros: Friendly and efficient
Pros: Friendly and helpful
Cons: None to call out
Pros: The sympathy and the good attitude of front desk and garage personnel
Cons: That I had to wait for the car to be washed
Pros: all rules are clear
Cons: I just told you upper
Cons: As I said, there is no breakdown of the extra charges, ie tolls. Can you please send that
Pros: Great value for money.
Cons: Nothing special. It was good.
Pros: the car was in excellent condition.
Cons: We were not advised prior regarding the Prepayment charge of 99.95 euros and then we were charged 2x on 2 different credit cards for the same amount