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SIXT at Wellington Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient service
Pros: Agents were friendly, helpful and efficient.
Cons: There was nothing I didn't like.
Pros: Amazing team In Wellington.. very helpful
Cons: Drop off in Auckland.. miles from the airport, office closed and no shuttle to airport.. very poor
Pros: Staff we’re professional & efficient.
Cons: Sixt Office closed when I collected car. Car booked for 6pm - office closed at 6pm. No message for closure or alternatives!
Pros: Staff at Wellington were superb, highly obliging and went above and beyond. Car was exactly as expected
Pros: When I arrived at the airport, the shuttle was already there and I didn't have to wait. One of the SixT staff put my bags into my rental car.
Cons: On picking up the car, SixT staff said damage to the car incurs a $3K excess. Informed him I took out insurance to waive the excess. He didn't have that info. He failed to tell me that in the event of damage to the car, I would still have to pay $3K to SixT then claim it back from Discover Cars. When I returned the car, it had scratches on it. SixT staff insisted on a $3K payment. I was confused & disputed it. Tried to contact Discover Cars. I was held up a long time & missed my flight.
Pros: It was new clean I liked all the cabinets around the car very modern
Cons: The man jammed my sons hand in the door . Was to small tbh we were jammed in a small area with our children and the door jammed my child's finger for 20 seconds they done nothing. Acted like it was our fault absolutely rude not even a cold pack or cloth to sooth a 4 year old absolutely disgusting customer service . I should have pushed chargers my child is bruised for life from that event
Pros: Collection from airport very smooth, super helpful staff with collection and unloading bags etc.
Cons: All was good.
Pros: Helpful and friendly.
Cons: Could not easily call the local office
Pros: Definitely value for money
Cons: Maybe just that they said that the bond wouldn't go out but it did sort of, it took 2 days for it to get clear
Pros: Friendly and helpful staff
Pros: Good value for money
Cons: Shuttle ride back to the airport was hair raising
Pros: Our plane was late so the guy stayed late and was so nice to us. Offered us a choice of cars and they just made us feel special.
Pros: A modern car was provided. The shuttle service was efficient.
Cons: There locations are not near the airport. On return of the car I felt I was going to be charged for damage that I had not done to a wheel rim.
Pros: Staff were friendly and helpful
Cons: The extra costs . Mainly the insurance costs .
Pros: Car provided
Cons: Saftey sensors too much