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Europcar at Wellington Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Ok, frendly especially when returning the car
Cons: The car I got was an SUV that was extremely difficult to drive, especially if you tried to go over 70 km/h. This was due to the car's cubic shape and the fact that the engine was unacceptably weak. It couldn't get up big hills or mountains. There was always a very long line of cars behind it. In strong winds it felt like it couldn't handle the road.
Pros: Not much, suggest you drop them.
Cons: Car's air conditioner was not working and they had no suggestions for a fix apart from trying to swap it over at any one of their 2 Auckland locations but given that was a 300 km's round trip out of our way we choose not to take up this "offer".
Pros: Excellent car! Better than expected. The only problem I came across is upon returning the vehicle as it was at a different airport. Poor signposting, very vague directions. Spent more than 30 mins circling Auckland airport.
Cons: Not much of a service, to be fairly honest. However, the car was really good and surpassed our expectations. Thank you.
Pros: The service was excellent the agent explained everything easily and I could understand everything
Cons: Nothing everything was great
Pros: Absolute ease of use
Cons: No complaints
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.
The following surcharges may apply: Toll pass / E-toll device, Premium Location surcharge.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, flight information, full G driver license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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