Ottawa Airport (YOW), Ottawa, Canada
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Driver's country of residence is United States of America (USA) and age is 30-65
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Routes Car & Truck Rentals at Ottawa Airport

Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Jeep Cherokee
August 10, 2018

Pros: Nothing

Cons: People were rude. They messed up the reservation

United States of America (USA)
Toyota Corolla 5d
June 2, 2018

Pros: Fairly priced car rental and easy to book online. Quick pick-up and drop-off of the car close to the airport with a free shuttle to the rental car site. Staff was extremely helpful and friendly!

Cons: Not much I didn't like. The car did have a slightly off smell to it, which aired out over time. The service light stayed on throughout the trip and had to fill air in the back rear tire as it was not checked before handing the keys over to us. Not a big deal at all, but something to note.

Canada
Toyota Yaris
May 17, 2018

Pros: I think the staff was very nice and they were trying. I think that more training is needed for the desk agents

Cons: The service was very slow only one agent at the counter there were no cars to choose from. I booked a Toyota and there were none left so I was forced to take a Kia. There is only one shuttle running. The whole operation had a very amateur feeling. The rental car had a lingering odour of cigarette smoke covered up by air freshener.

Canada
Kia Rio
April 6, 2018

Cons: instead of small car they gave me an suv which cost me twice the price of gas and not prfessionsalpeople on duty , forcing me to buy extra millage regardless of the statement on the main page which clearly says unlmited millage in ontario and not friendly and professional staff .

Canada
Kia Rio
April 6, 2018

Cons: car broke after 150 km, called the agency and they said- call the road side assistance, did that, send the car to service center. and go get the car from service center. If I have to do all that, why am I renting a vehicle?

Norway
Toyota Corolla Sedan
March 11, 2018

Pros: Nothing

Cons: On arrival, I had to call for a pick-up 3 times, waiting 45 minutes. At check-in, the car I had booked was not available and so I received a very dissatisfactory car. I subsequently replaced it with a smaller car, but it was filthy, but serviceable. I will NEVER use this company again!!!

Canada
Kia Rio
January 5, 2018

Pros: Nothing

Cons: The site was fairly easy to navigate but the service afterwards was horrible.

Canada
Nissan PathFinder
December 27, 2017

Pros: Quality of the rental fleet Attentive customer service

Cons: Limited local rental kilometers rules...should be unlimited kms.

Canada
Jeep Cherokee
December 6, 2017

Cons: Not having a location or desk at the airport, as it was a little tricky in contacting the representative and finding them at the pick up location.

Canada
Nissan Rogue
December 2, 2017

Pros: Friendly and efficient staff. Good value.

Cons: The price they wanted at pickup was higher than the online booking. I had to argue and show them the online print out.

Canada
Toyota Camry
November 29, 2017

Pros: Staff friendly and efficient

Cons: I would have liked a smaller car

Canada
Toyota Yaris 5d
October 30, 2017

Pros: Did what they said they would do. Prompt & couterous

Ireland
Toyota RAV4
October 19, 2017

Pros: all was good - lovely people

Saudi Arabia
Toyota RAV4
September 28, 2017

Pros: the price.

Cons: car inside was not clean, picking up time and waiting a driver to picking up us to airport.

Canada
Toyota Yaris 5d
September 20, 2017

Cons: The poor (lack of) communication and inability to come up with a solution to the issue.

Canada
Toyota Yaris 5d
September 13, 2017

Pros: price

Cons: dirty car, very very slow process to pick up and drop off

Canada
Toyota Yaris 5d
August 23, 2017

Pros: Friendly service!

Cons: The shuttle to the airport took some time (30min) but staff were friendly.

Top Suppliers at Ottawa Airport

Alamo
Very good 8.5 / 5 reviews
+16137377264
1003 Airport Parkway Private, Ottawa, Ontario
$61 - $155
Avis
Avis
Very good 8.2 / 3 reviews
+16137393334
1003 Airport Parkway Private
$59 - $188
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:07:30-23:59
Sun:00:00-01:00; 07:30-23:59
Hertz
Hertz
Very good 8.1
6135213332
1003 Airport Parkway Private
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
National
National
Very good 8
6137377023
1003 AIRPORT PARKWAY PRIVATE,
$65 - $164
Budget
Budget
Good 7.8
+16135214844
1003 Airport Parkway
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:07:30-23:59
Sun:00:00-01:00; 07:30-23:59
Enterprise
Enterprise
Good 7.8
6132480005
1003 AIRPORT PARKWAY PVT
Working hours
Mon:00:00-00:30; 07:30-23:59
Tue:00:00-00:30; 07:30-23:59
Wed:00:00-00:30; 07:30-23:59
Thu:00:00-00:30; 07:30-23:59
Fri:00:00-00:30; 07:30-23:59
Sat:00:00-00:30; 07:30-23:59
Sun:00:00-00:30; 07:30-23:59
Thrifty
Thrifty
Good 7.7
+16135213332
1003 Airport Parkway Private, Ottawa, ON K1V 2C1, Canada
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Routes Car Rental
Good 7.4 / 204 reviews
+16138222409
2644 Leitrim Rd. Ottawa, K1T3V3
$73 - $627
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Europcar
Good 7.4 / 3 reviews
+16138222409 / +330176660251
2644 Leitrim Rd,Gloucester, ON K1T 3V3
$68 - $111
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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