Calgary Airport (YYC), Calgary, Canada
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Driver's country of residence is United States of America (USA) and age is 30-65
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Routes Car & Truck Rentals at Calgary Airport

130-588 Aero Dr Ne Calgary, T2E 7Y4
001 403 398 3930 / 001 403 398 3931
Offering cars of various types and sizes, Routes Truck & Car Rental is one of the car rental companies serving Calgary Airport. The company generally operates a full-to-full fuel policy. Located about 17 km (11 mi) north of downtown Calgary, the airport serves more than 17 million passengers annually which makes it the fourth-busiest in Canada.
Pick-up instructions
Upon arrival at the airport, after collecting your luggage, please call rental company at 001 403 398 3930 and press #2 to receive shuttle pick up. Once you have called, proceed outside the terminal arrivals level, cross the arrivals roadway and wait at the shuttle pickup area identified as bus bay number 22 opposite to door number 6. Should you have any trouble reaching please call rental company main h.q. number at 001 18 664 676 883. You can also call from the information desk phone by the door #8 at Arrivals.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Dodge Durango
August 7, 2022

Pros: Smooth process picking up the vehicle. The airport shuttles were appreciated.

Cons: Just the cost. The process, staff, and vehicle were great. Friends and family were shocked by how much we paid but all car rentals are highly priced right now. There seems to be an overall shortage of rental vehicles 2.5 years into Covid.

United States of America (USA)
Toyota Corolla
July 25, 2022

Pros: see above

Cons: see abvoe

Canada
Toyota Corolla
May 27, 2022

Pros: Very accommodating customer service, very clean car, car upgraded as per my requirements and helped in choosing the right car!!! At Calgary airport they have very frequent shuttle to pick up and drop off the car!! I would highly recommend people to go with routes car rental for your car rental requirements!!!

Cons: Nothing I can say!! Amazing service!!

Canada
Toyota Corolla
May 12, 2022

Cons: Gave me faulty car with broken window shields.

Canada
Toyota Corolla
May 11, 2022

Pros: Friendly proficient staff

Cons: It took way too long waiting in line to pick up the car

Canada
Dodge Durango
April 25, 2022

Pros: So slow at check in and check out. Otherwise, very satisfied

Canada
Toyota Corolla
April 15, 2022

Pros: Quick

Cons: Took too long documenting the dings, scratches and windshield cracks. Do you really need to take pictures of every flaw on the car???

Canada
Toyota Corolla
March 25, 2022

Pros: The overall service was very good! The airport pickup was very quick.

Cons: I received a different car from what I booked, but it was of same value. The car was half full, it should be delivery full to avoid any confusion after returning it. You should be able to provide after hours airport pickup and return.

United States of America (USA)
Toyota Corolla
March 18, 2022

Pros: staff was friendly

Cons: bus location in airport is very inconvenient for international arrivals

Canada
Dodge Grand Caravan
March 6, 2022

Pros: Excellent front desk staff. Rental vehicle far exceeded my expectations.

Canada
Toyota Corolla
March 2, 2022

Pros: simple

Cons: nothing

Canada
Dodge Grand Caravan
February 10, 2022

Pros: - Affordable end price - Clean car

Cons: - Discover cars website and Routes desk have unmatching information - $1500 deposit is higly excessive for a mininvan and dont fit within average rental company - We looked at option of cancelling our booking at the Routes desk and they couldnt do anything - We contacted Discover cars and they said Routes have to give them the approval for cancelling and cant guarantee any refund - staff at Route desk have a hard time communicating in english - terminal for transaction wasnt working properly

Canada
Nissan Rogue
September 25, 2021

Pros: The rental went very smoothly from check-in to leaving with the vehicle.

Cons: Although I didn’t use all the allotted kms, I would’ve gone further had there not been a restriction on daily kms.

Canada
Toyota Corolla
August 27, 2021

Pros: Good car.

Cons: Definitely not customer focussed and not prepared to accommodate difficult challenges that are forced upon the customer by airlines delaying flights. When calling the company it gives you the incorrect hours of business which became very inconvenient to me on Saturday, 21 August when I had to get to a funeral On the other side of Calgary.

Canada
Kia Forte
August 25, 2021

Pros: Offered an upgrade.

Cons: Wanted to charge for a chip on the windshield that was not from our trip. I had to ask them to go back and see previous inspection videos to confirm if that was the case. Upon checking they were able to confirm that it was from a previous trip! If I wouldn't have challenged, I would now be paying for the damage caused by someone else!

Canada
Jeep Wrangler
August 20, 2021

Pros: Quick.

Cons: More communication from the Routes representatives would be helpful, such as where's the nearest gas station to fill up for returning the vehicle, ensuring customer is familiar and comfortable with the vehicle. Rates were expensive. A one day rate is what you would normally pay for a 4 day rental in other places.

Canada
Toyota Corolla
August 10, 2021

Pros: It was fast and we ended up with an upgrade.

Canada
Toyota Corolla
July 28, 2021

Pros: Nothing. Everything was wrong with my booking

Cons: No information. No communication. Rental car was not given last minute.

Canada
Nissan Altima
July 19, 2021

Pros: Great and clean car

Cons: Ridiculous charge for being 3 hours late, got a full extra day charged, never booking with you guys again.

Canada
Toyota Corolla
July 14, 2021

Pros: Friendly and courteous. Good experience

Cons: Located in complicated area around airport. Minor inconvenience.

Canada
Toyota Yaris
June 24, 2021

Cons: slow service.

Canada
Toyota Corolla
May 23, 2021

Pros: Car was very clean

Cons: bit of a wait as they were busy

Canada
Toyota Yaris
March 16, 2021

Pros: Routes Car rentals has variety of cars and SUV but their price most of the time is high. The mileage is limited to 2500km/rental which is not friendly when you rent the car for three weeks

Cons: Service providers are very friendly.

Canada
Dodge Durango
March 13, 2021

Pros: Affordable and great car condition

Canada
Jeep Wrangler
February 25, 2021

Pros: Quick pick up.

Cons: The notes above explain my issues with the taped windshield. Also, lack of staff On a busy day when returning my car. Almost took an hour to do so.

Canada
Nissan Rogue
January 3, 2021

Pros: Great

Cons: Customer service and professionalism

Canada
Toyota Corolla
October 29, 2020

Pros: Very friendly reps. clear rules. clean and new cars. very fast shuttle service.

Cons: Nothing.

Canada
Kia Rio
September 14, 2020

Pros: despite being located a little further from the terminal. the instruction to get the shuttle and how long it took for the shuttle to arrive made no difference. Car was available when we arrived at the car rental and the whole process was very straight-forward.

Canada
Kia Rio
September 9, 2020

Pros: They were great once we were there and they provided a free upgrade which we really appreciated. The staff were friendly

Cons: When a truck was picking everyone up, we mentioned that we booked our car through discovercars which we thought was the name of the company and the car driver advised use to keep waiting. so we called a few more times for a pick up and it ultimately took around 45 minutes. Surely in the future a driver could confirm that info as I can't be the only one who made this mistake.

Canada
Kia Rio
September 5, 2020

Pros: It was convenient and the staff was fantastic. Upgrade was great with the exception of the fuel economy difference of a larger vehicle.

Cons: For an additional hour you had to pay for an extra day oppose to hourly which most companies would charge.

Canada
Nissan Rogue
August 24, 2020

Cons: See comments above.

Canada
Nissan Rogue
August 20, 2020

Pros: Easy and clear

Cons: we had to wait for a long time to receive our rental car.

Canada
Toyota Corolla Sedan
August 20, 2020

Pros: Relatively inexpensive compared to other rental companies

Cons: Ridiculous off airport location and little staff meant rental process took 40+ min with ride from airport. Car was dirty, bumper falling off and half tank of gas

Canada
Kia Rio
August 14, 2020

Pros: We wait more than 15 Minutes and the car was not clean and desinfected

Canada
Toyota Corolla Sedan
March 29, 2020

Cons: The only thing I would say is that you could include info in your email about how to get the car. I was unaware of where the rental place would be, or that there was a shuttle, so I didn't know where to go wait. Could've saved a bit of time.

United States of America (USA)
Nissan Rogue
March 13, 2020

Cons: Unclear Hours of operation. Website shows pick up until 8 however the last shuttle from the airport is at 7:30. The desk clerk tried selling the additional windshield insurance coverage but when we went to the car the windshield already had a massive crack across the whole thing and several large chips. The vehicle also had several warnings on the dashboard including low tire pressure and oil change required. Tires also were not appropriate for driving in snow.

United States of America (USA)
Nissan Rogue
March 7, 2020

Pros: Well they upgraded to me a bigger car that required twice the gas and I didn’t appreciate that

Cons: Also the windshield washer fluid thing had a leak so I spent $10 putting fluid in for it just to leak out and then I couldn’t see most of my driving time... very dangerous and unfortunate I had to spend my Own money when it didn’t work.

United States of America (USA)
Toyota Corolla Sedan
March 7, 2020

Pros: see comment above

Canada
Toyota Corolla Sedan
March 5, 2020

Pros: Good value for money

Cons: A bit curt / transactional in how they deal with customers

United States of America (USA)
Nissan Rogue
March 4, 2020

Pros: Our service agent was wonderful and she did a great job helping and explaining everything.

Canada
Jeep Wrangler
February 26, 2020

Cons: The windshield had preexisting chips, and you're going to try and tell me I would be responsible for the replacement cost if it got further chips. That's garbage, chips in windshields are the cost of doing business in your area, get over it. Ordered a Jeep and ended up with a durango, that was a downgrade not a "free upgrade".

Canada
Nissan Rogue
February 25, 2020

Pros: Very friendly.

Canada
Toyota Corolla Sedan
February 22, 2020

Pros: Their rates are reasonable and much better than in-airport agencies

Cons: I rent there all the time and they should treat regular clients better when small travel plans change (my rentals are almost entirely business related)

Canada
Toyota Corolla Sedan
February 8, 2020

Pros: See above

Cons: See above

United States of America (USA)
Nissan Rogue
January 30, 2020

Pros: Nice people

Cons: Nothing

United Kingdom
Toyota Corolla Sedan
January 29, 2020

Pros: All of the above

Cons: No complaints; they are good

Canada
Nissan Rogue
January 2, 2020

Pros: Friendly staff and close to the airport

Cons: No winter tire only all season which doesn’t work with other provinces at winter time

Canada
Toyota Corolla Sedan
December 5, 2019

Pros: affordable; staff were pleasant, informative and efficient

Cons: the service desk is quite a ways from the airport, so plan for that time; waiting for the shuttle took about 10 minutes.

Canada
Toyota Corolla Sedan
November 30, 2019

Pros: Agent was very thorough as we did a walk around the car. Great service.

United Kingdom
Toyota Yaris Advance
November 14, 2019

Pros: Easy, swift and the shuttle from arriving in Calgary was brilliant and hassle free.

Cons: N/A

United States of America (USA)
Jeep Cherokee
October 4, 2019

Pros: Shuttle drivers were great.

Cons: Significant add on charges, questionable practices on fuel gauge indicator in paperwork, vehicles run down with high mileage, tires bald.

Canada
Toyota Corolla
September 11, 2019

Pros: This rental company really surprised me - in a positive way. I have had some poor experiences renting from smaller car rental companies but Routes exceeded expectations in all areas. The shuttle service was quick and timely and they didnt excessively push their upgrades on you like I have found with other companies.

United States of America (USA)
Toyota Yaris Advance
August 28, 2019

Pros: It was friendly and professional.

Cons: nothing

Canada
Toyota Yaris Advance
August 27, 2019

Pros: It was really easy to book and pick up/drop off.

Cons: I had to wait to pick up my vehicle as a few people arrived at once from the airport.

Canada
Toyota Yaris Advance
August 27, 2019

Pros: Able to pickup and drop off at any time during the rental period

Cons: Far from the airport terminal

Greece
Toyota Yaris Advance
August 27, 2019

Pros: Their agent, discover car hire, should have a viber/whatsup number for international clients, when they arrive and want to get picked up from the airport.

United Kingdom
Kia Rio
August 25, 2019

Pros: One of the senior members of staff was very helpful and so was the check-out lady.

Cons: Check-in was slightly stressful until I started speaking with the senior member of staff.

Australia
Dodge Caravan
August 22, 2019

Pros: Quality of car, Included Sat Nav, Great price saved a lot, We had lots of luggage which fitted easily into large boot.

Cons: We booked through you and followed instructions to pick up car but you did not highlife that the company you advised was RoutesWe missed four buses before we read the fine detail in your email.

Canada
Honda Civic
August 9, 2019

Pros: Friendly and helpful staff

United States of America (USA)
Toyota Yaris Advance
July 28, 2019

Pros: New car curious staff. Very good experience

United States of America (USA)
Toyota Corolla
July 26, 2019

Pros: We received a free upgrade for our trip from Calgary to Vancouver. Realize that the prices are better because they are not at the airport. The shuttles were good. Realize they are very busy.

Cons: The drop-off was area was scattered with trash. The area was cramped to find a place to park. Not enough service people to help and took a while to check out. They were having a bad day with a few vocal angry people because of the inefficiency. Also found that one Routes is not tied to another so if you have a problem you have to deal with the original franchise. That makes for poor customer service.

Canada
Toyota Yaris Advance
July 22, 2019

Pros: Service with a smile, efficient, helpful and courteous. Quick shuttle pick-up

Cons: Key drop-box could have been more obvious for dropping off car outside of office hours

United States of America (USA)
Nissan Rogue
July 11, 2019

Cons: I believe there was a chip in the windshield before we picked up the car but I didn't notice it. And then we got charged for it.

United States of America (USA)
Jeep Wrangler
July 7, 2019

Pros: Great car and price and fast service.

Cons: Confusing to find rental office with given instructions, and car game with crack in windshield.

Canada
Kia Rio
June 25, 2019

Pros: Shuttles every 10 minutes for the airport.

Cons: Nothing

United States of America (USA)
Jeep Cherokee
June 19, 2019

Pros: Quick, easy, budget-friendly, nice car.

United States of America (USA)
Honda Civic
June 17, 2019

Pros: Shuttle pick up was prompt. Rental agent was helpful with questions and concerns.

Cons: I requested a small economy car. There were none available so I had to upgrade to a small SUV and I seemed to have to pay more in gas, which I had not budgeted.

Canada
Honda Civic
June 17, 2019

Pros: Very nice team at Routes in Calgary. They gave us valuable information and were very kind.

Canada
Nissan Altima
June 17, 2019

Cons: We didn't get the class of car that was booked, which is okay since it was an upgrade. However, the car had a cracked and chipped windscreen, and there was an oil change required message that I noticed when I already drove off to far to come back.

United Kingdom
Dodge Caravan
June 15, 2019

Pros: Great customer care. Friendly staff. Helped us find directions. Great team.

Cons: All good.

United States of America (USA)
Kia Rio
June 14, 2019

Pros: Friendly, fast customer service. Shuttle pick up was quick and we were offered a free upgrade to a (literally) brand new SUV from our initial reservation of an economy sized vehicle.

United States of America (USA)
Jeep Wrangler
June 14, 2019

Pros: Shuttle

Cons: Cracked windshield

United Kingdom
Nissan Rogue
May 31, 2019

Pros: Friendly and helpful

Cons: Sat Nav did not work

United States of America (USA)
Toyota Corolla
May 30, 2019

Pros: Quick check-out, shuttle waited for pickup close to closing, car was ready right away.

Cons: Drop-off was a bit strange, car rental facility was a shuttle ride from the airport, directions on Discover invoice for shuttle pickup just had a number to call.

Canada
Honda Civic
May 25, 2019

Pros: Terrible see above notes.

Canada
Kia Rio
May 15, 2019

Pros: Free upgrade, polite staff.

Cons: Not located in airport, distance to a gas station, pick up of vehicle was a long process as the agent took 2 other customer queries and calls during my transaction.

United Kingdom
Kia Rio
May 10, 2019

Pros: Friendly, efficient staff. Easy pick up and drop off and shuttle bus to the airport.

United States of America (USA)
Toyota Yaris Advance
April 26, 2019

Pros: Ease, efficiency and friendliness

Cons: nothing

Canada
Toyota Corolla
April 4, 2019

Pros: Friendly customer service. Professional staff.

United Kingdom
Jeep Wrangler
April 2, 2019

Pros: Quick and convenient.

Cons: Nothing comes to mind.

United States of America (USA)
Jeep Cherokee
April 2, 2019

Pros: Close to the airport. Very courteous driver.

Cons: Not open early in the morning/limited hours.

Canada
Nissan Rogue
March 30, 2019

Pros: Very nice staff, helpful to provide directions.

Cons: A minor detail: you should have bottles of water, even if you were to sell them especially when we arrive late in the evening and still have a long drive.

United States of America (USA)
Ram 1500 Quad Cab
March 30, 2019

Pros: Good rates. Close to airport terminal.

Cons: The inside of the windsheild was filthy. had to stop at store and buy paper towels to clean.

United States of America (USA)
Jeep Cherokee
March 22, 2019

Cons: There was no indication the location was closed early and would not be open upon arrvival. this was a major problem for our planning and the office was completely inflexible with our rental agreement despite this issue.

Canada
Nissan Altima
March 17, 2019

Pros: Speedy service, smiling agent.

Cons: N/A

Canada
Jeep Cherokee
March 8, 2019

Pros: Pick up and drop off was easy. Pick up the car was dirty. Advised to buy wind sheild insurance coverage for potential chips which i did purchase. Noticed chips already and agent said it was ok but if course when i returned it the agent was going ti charge me for chips in the wind sheild.

Cons: Agents were nit friendly and knowledgeable. They just wanted to up sell try to get you to soend more. I will definitely not use routes car rentals again. Brutal customer service and my expectations are not high. I just want the car i paid fir and the same price

Canada
Toyota Yaris Advance
March 8, 2019

Pros: the staff were courteous, they were helpful.

Cons: I had some difficulty finding the agency due to not having a GPS.

Canada
Nissan Rogue
March 7, 2019

Pros: Nice folks behind the counter

United Kingdom
Dodge Durango
February 27, 2019

Pros: Nothing

Cons: Everything

Canada
Dodge Caravan
February 13, 2019

Pros: Friendly staff, shuttle service, willingness to get us on our way quickly.

Cons: Extra charge for windshield and tire insurance.

Canada
Jeep Wrangler
February 7, 2019

Cons: There was no ice or snow brush in the truck... during winter. We had to use our hands to wipe snow. It took 30 minutes from the time I called to get a shuttle for t to arrive, this was considerably longer than expected.

Canada
Jeep Wrangler
February 1, 2019

Pros: They were nice enough to credit me for the problems on the car. (No mud flaps on the Jeep Wrangler = got pulled over by cops on the highway, Cracked windshield = broke even more during the week, Oil change overdue of 7000KM = check engine light popped during my last drive and lost all power while driving on the highway.) Staff was really nice both at pick-up and drop-off. I was just concerned with the lack of maintenance done on the car I got....

Cons: The car was probably cleaned without attention to detail. There was food stuck in seats, previous valet parking tickets in the trunk. They also noticed that there was a crack in the windshield when they gave me the car and did not propose to change the vehicle even after I asked. The crack eventually worsened a lot after the first-hour driving and stressed me the whole week even if they said they would not charge me. I was concerned for my own safety.

Canada
Jeep Cherokee
January 26, 2019

Pros: The car was clean and ran well.

Cons: It was unclear that the rental was done through Routes so we missed the first shuttle. The rental agents tried to give us a "free upgrade" to a worse car than we had asked for. I refused and we got the car we wanted, but it was still a pressured situation for us to take the other car. Discover sold us insurance online, but it didn't cover collision, so we had to purchase more insurance at the desk. The vehicle didn't come with snow tires. IT'S WINTER IN CALGARY.

Canada
Nissan Rogue
January 24, 2019

Pros: Only price.

Cons: Tank was given to me empty and when I brought the car back with 3/4 of a tank I was not compensated. Also was given a lower model than I requested and was not refunded the difference. Not pleased about that.

Canada
Nissan Rogue
January 22, 2019

Cons: I had to extend my rental period and had to call 3 times to get an extension. It was very difficult to get the right person to help me extend by rental contract.

Canada
Jeep Wrangler
January 7, 2019

Pros: Above and beyond service! Stayed open after my flight was late, picked my wife and I up, and delivered an upgrade. WOW!

United States of America (USA)
Nissan Rogue
January 5, 2019

Pros: Everything worked very efficiently.

Cons: The car exterior was dirty and difficult to examine in the dark. Either better lighting should be provided or the car inspection should be done inside a garage where there is better lighting.

United States of America (USA)
Jeep Cherokee
January 2, 2019

Pros: Very friendly, courteous and helpful.

Cons: Made us pay $600 for a new windshield for one rock chip.

Canada
Toyota Yaris Advance
December 21, 2018

Pros: Pretty efficient and relatively less expensive.

Cons: Gas wasn’t topped off as much as it could have been when I got the car; didn’t have cruise control; leaking tire, no spare.

Canada
Toyota Corolla
November 19, 2018

Pros: Quick pick-up and drop off.

Canada
Dodge Caravan
November 13, 2018

Pros: As above. Pleasant. Friendly. Efficient. Car clean. No hassles dropping off. Good price.

Canada
Jeep Wrangler
October 26, 2018

Pros: Definitely cost. Not a brand new vehicle, so not an expectation on either side for treating it like it was made of glass. Waived the windshield rider because it was already chipped. No argument / hard-sell when I refused extra insurance (my Credit Card covers this).

Cons: A bit inconvenient with having to shuttle from and back to the airport. Right front tire was a leaker. Had to fill every other day.

Canada
Jeep Cherokee
October 22, 2018

Pros: The car was clean and the representative very helpful, we didn’t like the first car so he gave us another

Cons: He didn’t brought our luggage when we arrived at the car rental place

United States of America (USA)
Dodge Durango
October 11, 2018

Pros: Nothing

Cons: Despite closing at 6 PM you still offer people the chance to run a car coming off a 10 PM flight no energy nobody there to actually get them in the car. Plus there’s been zero customer service Sunsun despite multiple phone calls. It’s been a terrible experience

United States of America (USA)
Nissan Rogue
September 23, 2018

Pros: They were friendly and efficient.

United States of America (USA)
Dodge Caravan
September 22, 2018

Cons: Pick up process was too long.

United States of America (USA)
Jeep Wrangler
September 19, 2018

Pros: Accommodating staff

Cons: Discrepancies between policy written and policy told

United States of America (USA)
Dodge Caravan
September 3, 2018

Pros: So far the best renting car experience.

United States of America (USA)
Toyota Corolla
September 2, 2018

Pros: Shuttle was easy nice young man driving

Cons: No complaints

United States of America (USA)
Toyota Yaris Advance
August 29, 2018

Cons: Put a $500 hold on my credit card in addition to the rental payment. Very rude salesman at initial contact

Canada
Toyota Corolla
August 17, 2018

Pros: Extremely friendly and efficient agents. Shuttle to and from airport was very quick.

Canada
Toyota Yaris Advance
August 12, 2018

Pros: Quick and easy to pick up and drop off the rental. Staff seemed friendly and relaxed.

Cons: They didn't have the type of vehicle I had requested (small size) but provided me with a larger vehicle instead which was fine. This vehicle was quite dirty, both on the inside and outside. The inside had visible dirt and mud on the side of the door, stains on the seats and an odd odour.

United States of America (USA)
Nissan Rogue
August 12, 2018

Pros: Good car and good rate.

Cons: Outside of the car was dirty.

United States of America (USA)
Kia Rio
August 11, 2018

Pros: Brand new car

Cons: limited kilometers (not clear on the exact amount either), long pick up wait time and pick up time at the counter, long drop off time

Canada
Dodge Caravan
August 9, 2018

Pros: nothing staff are unfriendly and car was not good

Cons: customer satisfaction. you must considered your customer satisfaction. meet or exceed there satisfaction.

United States of America (USA)
Dodge Durango
August 7, 2018

Pros: accurate

Cons: slow. Not enough employees

United States of America (USA)
Toyota Corolla Sedan
August 1, 2018

Pros: Very friendly and professional. The care was absolutely fantastic.

Cons: I was unaware that the agency was off the airport but the wait was not too bad for the shuttle.

Canada
Kia Rio
July 30, 2018

Pros: Everything

Cons: Nothing

United States of America (USA)
Dodge Caravan
July 29, 2018

Pros: Good value

Cons: The car was antiquated and did not have much to connect to iPhone, etc.

United States of America (USA)
Dodge RAM 1500
July 26, 2018

Pros: Were efficient and helpful. Provided us unlimited mileage for no charge.

Cons: Being told they would be there to pick us up from airport in 5 minutes but was more like 55 minutes. After going through the hassle the previous night of our flight being delayed and them being closed by the time we arrived, then having to pay for another rental for that night, then having to return to airport the next day to pick up a vehicle I didn't reserve.

United States of America (USA)
Toyota Yaris
July 24, 2018

Pros: price

Cons: no marked location for shuttle pickup. located a long way from the terminal and no map provided for leaving the airport

United States of America (USA)
Toyota Corolla 5d
July 12, 2018

Pros: Customer service

Cons: Nothing

Canada
Kia Rio
July 6, 2018

Pros: Fast efficient, and upgraded vehicle at no extra charge

United States of America (USA)
Jeep Wrangler
June 27, 2018

Pros: clean, new car

Cons: Didn't realize that the mileage was limited when making reservation. More importantly, the pickup and dropoff process was terrible - frustrating, hidden fees, and 30+ minutes. I've never experienced anything like it in 30+ years of travelling internationally.

United States of America (USA)
Dodge Caravan
June 18, 2018

Pros: They were so helpful, especially bc we had a fender bender. No anger towards us.

Canada
Kia Rio
June 14, 2018

Pros: I will not be back.

Cons: Terrible outfit to rent a car. Very low price, but they make you pay for everything when dropping off the car. Three day rental: picking up $198.00 drop off $989.00. Horrible place read all google reviews they are accurate. I should have listened.

Canada
Jeep Wrangler
April 4, 2018

Pros: Good Company

United States of America (USA)
Toyota Yaris
March 29, 2018

Pros: Friendly service. Highly recommend.

Canada
Dodge Durango
March 26, 2018

Pros: very pleasant and helpful attendants

Cons: obscure location of rental office

United States of America (USA)
Dodge RAM 1500
March 22, 2018

Pros: the care and service the rental agent gave us

Cons: I had a truck on hold for us at 12 and did not get there until 3:50. I thought I had the flight number included in our rental. Truck was not there when we arrived and I was given another vehicle.

United States of America (USA)
Jeep Wrangler
March 21, 2018

Pros: quality of the vehicle and price, both were great

Cons: How long it takes to walk to the shuttle (a 15 minute walk from US arrivals), how hard it was to get INTO the shuttle, very tall, not user friendly, and then the agent said I was not on the list so had to get out and back in again when he found my name. NOT a good start.

Canada
Jeep Wrangler
March 21, 2018

Pros: Great friendly service. Fantastic value for a 4x4 Jeep was perfect for the winter conditions.

Canada
Dodge RAM 1500
March 12, 2018

Pros: Good value

Cons: Agents did not have my reservation in their system on arrival. Had to create a new booking, though at least they honoured the rate I had been given. Although the agents were friendly, they did not seem organized, and this process took way too long.

Canada
Dodge Caravan
February 14, 2018

Pros: After some mix ups, they did help us solve the issues to accomomdate us.

Cons: No winter tires on the vehicle which was surprising. Not communicated that the shuttle did not return to the airport after 6:00 on a Sunday when our reservation was to drop-off by 8:00 pm.

Australia
Nissan PathFinder
February 9, 2018

Pros: Pick up and drop off to airport very handy

Cons: Nothing that I did not like

United States of America (USA)
Nissan PathFinder
January 5, 2018

Pros: Friendly guys, gave us discount when we returned car day early.

Cons: 1. Too bad desk not in the airport. And we had to wait a while for pick up by shuttle. The email said to go to Door #1, but driver went somewhere else. It was cold. Need more clarity on where to pick up. 2. It was cold, but this car was terrible at keeping windows unfogged/unfrosted. This was too bad since kids in back seats could see nothing, none of the gorgeous Rocky. Mountains .

Canada
Dodge Caravan
November 28, 2017

Pros: The van was comfortable and easy to drive

Cons: The car company came to pick us up from the airport in a small van therefore had to go back and get larger van to accommodate our group. At service desk, was told that car was booked through a booking company and they do not know anything about the arrangements made through the company (which is Discover care Hire). The van didn't have winter care package which we asked for and were not able to get because they said they do not offer that on their cars.Didn't have GPS even when we asked for it.

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Collision Damage Waiver (deductible: ~€ 1525.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 23 years.
A young driver fee of 116.36 EUR per rental applies to drivers under the age of 25.

Maximum rental age is 74 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must have been issued by authorized authorities at least 6 month(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries. An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Residents of the following country(ies): Canada, USA, who use their own insurance, will be personally responsible for the full value of the rental vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: American Express, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Crossing country/state borders is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: One way rental, GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Outside of business hours, Young driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 21 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
After one rental period ends, 24 hours must pass before the customer can start another rental period.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  09:00 - 17:00
Sun:  09:00 - 17:00

Top Suppliers at Calgary Airport

Alamo
Exceptional 9.1 / 17 reviews
+18336193653
2000 Airport Rd NE, Calgary, Alberta
$136 - $140
Hertz
Hertz
Excellent 8.6 / 4 reviews
4032211676
2000 Airport Road Ne
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Enterprise
Enterprise
Excellent 8.6
8336193654
2000 AIRPORT RD NE
Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:07:30-23:59
Sat:07:30-23:59
Sun:07:30-23:59
National
Excellent 8.5 / 1 reviews
8336193655
2000 AIRPORT RD NE,
$147 - $150
Budget
Budget
Excellent 8.5
+14032261550
2000 Airport Road Northeast
Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:07:30-23:59
Sat:07:30-23:59
Sun:07:30-23:59
Thrifty
Excellent 8.5 / 3 reviews
4032211806
2000 AIRPORT ROAD NE
$140 - $254
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Europcar
Excellent 8.4 / 3 reviews
+14033983930 / +330176660251
130-588 Aero Dr Ne Calgary, T2E 7Y4
Working hours
Tue:08:00-19:30
Wed:08:00-19:30
Thu:08:00-19:30
Fri:08:00-19:30
Sat:09:00-17:00
Sun:09:00-17:00
Dollar
Dollar
Excellent 8.4
4032211806
2000 AIRPORT ROAD NE
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Avis
Avis
Excellent 8.3
+14032211700
2000 Airport Road
Working hours
Mon:00:00-01:00; 07:30-23:59
Tue:00:00-01:00; 07:30-23:59
Wed:00:00-01:00; 07:30-23:59
Thu:00:00-01:00; 07:30-23:59
Fri:00:00-01:00; 07:30-23:59
Sat:00:00-01:00; 07:30-23:59
Sun:00:00-01:00; 07:30-23:59
Zoom Rent A Car
Excellent 8.3 / 9 reviews
+15878858888
11124 36 St Ne Unit 2010
$390 - $399
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:09:00-18:00
Sun:09:00-18:00
NUCarrentals
Excellent 8 / 5 reviews
+18883179666 / +19056707368 / +15878858888
11124 36 St NE UNIT#2010, Calgary, AB T3N 1L3
Ace Rent a car
Very good 7.7 / 8 reviews
+15878858888 / +18778223872
11124 36 St Ne, Calgary, T3N 1L3
$426 - $581
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:09:00-18:00
Sun:09:00-18:00
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