Calgary Airport (YYC), Calgary, Canada
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Zoom Rent A Car at Calgary Airport

11124 36 St Ne Unit 2010
001 5 878 858 888
Pick-up instructions
After you have retrieved your luggage from the baggage area please call us at 001 5 878 858 888 for shuttle instructions and then cross the arrivals roadway and wait at the shuttle pickup area identified as bus bay number 22 opposite to door number 6 at arrivals level. Upon arrival at the shuttle pickup area please call us directly at 001 5 878 858 888
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Canada
Honda CR-V
9/10/24

Pros: Timeliness and prompt service provision

Cons: The car is not clean enough

Canada
Nissan Versa
8/1/24

Pros: Efficient and hospitable.

Cons: I paid extra for GPS but the car had apple car play. Should this be an extra additional cost?

Canada
Honda CR-V
12/4/23

Pros: Good price

Cons: Choose to charge for third party liability insurance.

Canada
Honda CR-V
10/30/23

Pros: clean and fast service

Cons: not so friendly at the front desk, not sure why..and we didn't have winter tires on our car, so it was scary at some points

United States of America (USA)
Mazda 2
9/18/23

Pros: Nothing

Cons: Bad attitude and shuttle driver/front desk person was rude. Tried to charge for full day after a few hours

Thailand
Dodge Caravan
9/18/23

Cons: the staff are not friendly ,they cancel my booking without mu permission

United States of America (USA)
Hyundai Elantra
9/11/23

Pros: You provided very good instructions on where to be picked up, what charges would occur.

Cons: Only downside was that the rental service is located away from the airport. You made it easy to get to your location. This would be the only "bad" thing about this rental experience and it really was not bad.

Canada
Nissan Versa
3/19/23

Pros: The car was clean and worked well for what we needed

Cons: The customer service was great.

United Kingdom
Nissan Versa
7/21/22

Pros: As above

Cons: Nothing

Canada
Nissan Versa
2/17/22

Pros: They closed at 7pm but apparently stop answering their calls at 6:45pm, did not return my voicemail the next day

Canada
Nissan Versa
9/22/21

Pros: Price

Cons: We didn't like that it wasn't onsite at the airport. When we called for a shuttle we were told "if they had room" both of us could go, otherwise it would just be the driver. We also had difficulty in picking the car up as they insisted we pay insurance even though we had coverage on our auto insurance but didn't have documentation with us. We were NOT informed in advance that we needed to supply documentation. Since it was a Sunday our agency was closed.

Canada
Hyundai Elantra
7/27/21

Pros: The car was new

Cons: They are dont follow the rules of their website regarding the Mileage.

Canada
Honda CRV
7/2/21

Pros: Quick service and received a brand new vehicle

Cons: Distance from airport

Canada
Hyundai Santa Fe
7/1/20

Pros: Fail. We never received a car and were left stranded in Calgary. No communication. Fail. Never recommend!

Cons: Nothing.

Canada
Nissan Versa
3/28/20

Pros: I put 10 for all above in order to send this in as it was impossible to do without the rating. I did not rent a car due to the Covid 19 crisis but was very pleased to have received a call from you so I could cancel with full refund.

Canada
Hyundai Santa Fe
2/20/20

Pros: They explained the 3rd party liability pretty clearly.

Canada
Dodge Caravan
2/10/20

Pros: Zoom service was absolutely top notch. The van was the cleanest I've probably ever rented. (This is not a fake review)

Cons: Be aware that you have to provide proof of your insurance rider either on paper or on your phone in order to not get gouged for insurance. I was lucky, my agent sent it immediately. Well worth it if your getting a great deal.

Canada
Mazda 2
9/7/19

Pros: quick

Cons: car was not washed or cleaned

Most Popular Car Rental Deals

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$33.59 per day
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Honda CR-V or similar
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Standard SUV
Honda CR-V or similar
Honda CR-V
  • 5
  • 2
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$37.00 per day
The above prices are only approximate and were last updated at 9:53 AM on 12/1/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1000 km per rental, Loss Damage Waiver (damage deductible: ~€ 1350.00), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
Mileage policy
Mileage is limited to 200 km per day, with a maximum of 3000 km per month.
Mileage is limited, there will be a surcharge for each additional km.
Mileage is limited to 150 km per day for 12 Passenger Van car group(s).

Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.

The following are accepted methods of payment:Cash, Debit cards.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following country: Canada, USA.
Mileage limitations will apply when the car is to be used for crossing country borders, crossing province borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 40 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  07:00 - 19:00
Tue:  07:00 - 19:00
Wed:  07:00 - 19:00
Thu:  07:00 - 19:00
Fri:  07:00 - 19:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

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