Calgary Airport (YYC), Calgary, Canada
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Driver's country of residence is United States of America (USA) and age is 30-65
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Zoom Rent A Car at Calgary Airport

11124 36 St Ne Unit 2010
001 5 878 858 888
Pick-up instructions
After you have retrieved your luggage from the baggage area please call us at 001 5 878 858 888 for shuttle instructions and then cross the arrivals roadway and wait at the shuttle pickup area identified as bus bay number 22 opposite to door number 6 at arrivals level. Upon arrival at the shuttle pickup area please call us directly at 001 5 878 858 888
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Nissan Versa
February 17, 2022

Pros: They closed at 7pm but apparently stop answering their calls at 6:45pm, did not return my voicemail the next day

Canada
Nissan Versa
September 22, 2021

Pros: Price

Cons: We didn't like that it wasn't onsite at the airport. When we called for a shuttle we were told "if they had room" both of us could go, otherwise it would just be the driver. We also had difficulty in picking the car up as they insisted we pay insurance even though we had coverage on our auto insurance but didn't have documentation with us. We were NOT informed in advance that we needed to supply documentation. Since it was a Sunday our agency was closed.

Canada
Hyundai Elantra
July 27, 2021

Pros: The car was new

Cons: They are dont follow the rules of their website regarding the Mileage.

Canada
Honda CRV
July 2, 2021

Pros: Quick service and received a brand new vehicle

Cons: Distance from airport

Canada
Hyundai Santa Fe
July 1, 2020

Pros: Fail. We never received a car and were left stranded in Calgary. No communication. Fail. Never recommend!

Cons: Nothing.

Canada
Nissan Versa
March 28, 2020

Pros: I put 10 for all above in order to send this in as it was impossible to do without the rating. I did not rent a car due to the Covid 19 crisis but was very pleased to have received a call from you so I could cancel with full refund.

Canada
Hyundai Santa Fe
February 20, 2020

Pros: They explained the 3rd party liability pretty clearly.

Canada
Dodge Caravan
February 10, 2020

Pros: Zoom service was absolutely top notch. The van was the cleanest I've probably ever rented. (This is not a fake review)

Cons: Be aware that you have to provide proof of your insurance rider either on paper or on your phone in order to not get gouged for insurance. I was lucky, my agent sent it immediately. Well worth it if your getting a great deal.

Canada
Mazda 2
September 7, 2019

Pros: quick

Cons: car was not washed or cleaned

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1000 km per rental, Loss Damage Waiver (damage deductible: ~€ 1470.00), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
Mileage policy
Mileage is limited to 200 km per day, with a maximum of 3000 km per month.
Mileage is limited, there will be a surcharge for each additional km.

Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.

The following are accepted methods of payment:Cash, Debit cards.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following country: Canada, USA.
Mileage limitations will apply when the car is to be used for crossing country borders, crossing province borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 40 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  07:00 - 19:00
Tue:  07:00 - 19:00
Wed:  07:00 - 19:00
Thu:  07:00 - 19:00
Fri:  07:00 - 19:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

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