Carcassonne Airport (CCF), Carcassonne, France
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Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at Carcassonne Airport

APT DE CARCASSONNE EN PAYS CATHARE
00330468722369
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:10:00-13:30; 14:00-18:00
Tue:08:30-17:30
Wed:10:00-15:00
Thu:08:30-12:00; 13:00-18:00
Fri:08:00-13:30
Sat:08:00-17:30
Sun:12:00-16:00
Holidays (Office closed)
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Fiat 500
March 21, 2023

Pros: helpful agent

United Kingdom
Fiat 500
February 25, 2023

Pros: Process was easy and straightforward

Cons: Very little!!

Ireland
Toyota Yaris
January 21, 2023

Pros: It was handy to drop the keys back in A box, though we can only assume that it was the right box. NONE of the boxes were labeled Keddy..

Cons: It took for to get thecar on arrival, over an hour...

United Kingdom
Fiat 500
November 27, 2022

Pros: Staff were friendly and efficient

Cons: Slight delay at drop off as the egents tablet would not load. This didn't cause any problems though

United Kingdom
Fiat 500
November 22, 2022

Pros: Friendly and helpful

Cons: Very good and helpful operatives

Ireland
Toyota Yaris
November 7, 2022

Pros: As I said Luca was very efficient and friendly and most professional

United Kingdom
Toyota Yaris
October 19, 2022

Pros: Friendly staff.

Cons: Nothing.

United Kingdom
Fiat 500
October 7, 2022

Pros: easy

Cons: imsurance

Ireland
Toyota Yaris
October 6, 2022

Pros: Nice friendly staff

Cons: We haven't received a final bill or statement almost a week after returning the car

United Kingdom
Fiat 500
September 13, 2022

Pros: Everything, staff were excellent, very friendly and professional, car was great

Cons: No complaints

United Kingdom
Fiat 500X
August 16, 2022

Pros: Good quality car at a decent price

Cons: Usual car-rental issues. Took charges from my account that couldn’t be explained but eventually refunded. Charged me about £20 more than promised when booking through Discover cars. Possibly an exchange rate issue so best to pay for it all upfront to avoid extra costs.

United Kingdom
Fiat 500X
May 26, 2022

Pros: The lady that issued the car was extremely helpful and very professional. She was also the agent I returned the car too and we were very impressed by her customer service.

United Kingdom
Fiat 500
May 9, 2022

Pros: Through Europecar

Cons: No clue as to where to find the desk or who it was with.

Netherlands
Fiat 500
October 11, 2021

Pros: Quick and friendly

Cons: Good

Ireland
Peugeot 208
September 28, 2021

Pros: Friendly staff

Cons: Car was 2 door had ordered a 4 door

Ireland
Citroen C3
March 2, 2020

Pros: Location of desk good, picking up the car good, polite and efficient, but will NEVER use them again.

Cons: The microscopic examination of the car on return resulting in the finding of a mark ( not a scratch ) on the car and withholding of my deposit. This mark so minor that it was not visible to me on collection. Being a veteran car-hirer I am aware of the issues regarding scratches and both my wife and I examined the car on collection in the cloudy weather. The sun was shining when returning the car. As I said directly to Europcar I have experienced much more relaxed attitudes at other locations.

United Kingdom
Citroen C3
September 18, 2019

Pros: Quick and efficient.

Cons: My prepaid mastercard was not acceptable, so had to use my credit card. Would have preferred to pay the full rental online, but was not given that option.

United Kingdom
Citroen C3
September 2, 2019

Pros: Friendly and efficient. No hard sell of additional insurance

Cons: Wasn't clear that we needed to go to Europcar desk

United Kingdom
Nissan Qashqai
August 9, 2018

Pros: Absolutely excellent staff who really new their stuff and were quick and efficient.

United Kingdom
VW Polo
August 8, 2017

Pros: No hard sell on insurance

United Kingdom
Fiat 500
July 22, 2017

Pros: Quick, efficient and customer friendly

Cons: A little difficult to locate

Ireland
VW Polo
June 13, 2017

Pros: Friendly staff- but only one at pick up desk, so took time. Drop- off very satisfactory- staff in carpark

Cons: More staff at pick up

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1400.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Compact, Standard, Luxury, Intermediate, Fullsize, Compact Elite a driver license valid for at least 3 years is required.
For vehicles in groups Premium a driver license valid for at least 5 years is required.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Diners, Debit cards, MasterCard credit card, VISA credit card, American Express credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.

Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, France - Corsica, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain - Balearic Islands, Spain-Canary Islands, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Business hours
Service outside of business hours is available by previous request at airport locations.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  08:00 - 12:00, 13:00 - 18:00
Tue:  11:00 - 15:30
Wed:  08:00 - 11:30, 12:30 - 16:00
Thu:  11:00 - 14:00, 14:30 - 17:30
Fri:  08:00 - 17:00
Sat:  10:00 - 18:00
Sun:  09:00 - 14:00

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Mon:09:00-12:00; 14:00-18:00
Tue:09:00-12:00; 14:00-18:00
Wed:09:00-12:00; 14:00-18:00
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Sat:09:00-12:00; 14:00-17:00
Enterprise
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Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Europcar
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Excellent 8.6 / 2 reviews
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Tue:08:30-17:30
Wed:10:00-15:00
Thu:08:30-12:00; 13:00-18:00
Fri:08:00-13:30
Sat:08:00-17:30
Sun:12:00-16:00
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Tue:08:00-12:00; 14:00-17:00
Wed:08:00-12:00; 14:00-17:00
Thu:08:00-12:00; 14:00-17:00
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National
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