Carcassonne Airport (CCF), Carcassonne, France
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Enterprise at Carcassonne Airport

Carcassonne Airport, Route de Montréal, 11000 Carcassonne
0033 0 468 716 997
Pick-up instructions
Please exit the terminal, cross the street, and follow the car rental signs to the car rental facility where Enterprise/National/Alamo is located.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Opel Mokka X
September 24, 2022

Pros: Very efficient and nice to deal with

Renault Kangoo
September 20, 2022

Cons: The price they charged me is not what they said at the desk. I am complaining to the company for that.

United Kingdom
Renault Trafic
July 7, 2022

Pros: Not much

Cons: Inefficient staff. Poor customer service. Vehicle not in good mechanical condition.

Iveco Daily
October 28, 2020

Pros: All good, quick and efficient

Cons: Price

United Kingdom
Renault Grand Scenic
March 2, 2020

Pros: Enterprise rep apologetically informed us that our seven-seater car had been involved in an accident earlier and a colleague was coming from Toulouse with a replacement, so we had a 45 minute wait. Not the company’s fault and we were given a reduction on the booking cost. Rep had flawless English too.

Cons: Nothing

United Kingdom
Renault Twingo
August 17, 2018

Pros: Prompt and efficient car rental agents. The vehicle (a budget model) performed way beyond my expectations. I would place the whole experience in my top five car rentals.

Cons: Part of the parking area for rental cars needs resurfacing.

United Kingdom
Fiat Doblo
June 6, 2018

Pros: Terrible customer service left our family in a muddle by not honouring booking

Cons: Appalling service no help what so ever despite a booking confirmation from them

Renault Clio
July 5, 2017



Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 km per rental, Loss Damage Waiver (damage deductible: € 1500.00), Roadside Assistance (in the country of pick-up), Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
The minimum rental age for vehicles in car groups Compact, Standard, Intermediate, Minivan, Compact Special, SUVs is 24.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Special is 30.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, return flight ticket, flight information, 2 phone numbers (1 of which is landline), boarding pass.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.

Visa Electron, Diners, Discover, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. Information on the exact fee amount is available by request.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  closed
Sun:  closed

Top Suppliers at Carcassonne Airport

Exceptional 9.1 / 46 reviews
Working hours
Mon:10:00-13:30; 14:00-18:00
Thu:08:30-12:00; 13:00-18:00
Excellent 8.8 / 21 reviews
Carcassonne Airport, Route de Montréal, 11000 Carcassonne
Working hours
Mon:09:00-12:00; 14:00-18:00
Tue:09:00-12:00; 14:00-18:00
Wed:09:00-12:00; 14:00-18:00
Thu:09:00-12:00; 14:00-18:00
Fri:09:00-12:00; 14:00-18:00
Sat:09:00-12:00; 14:00-17:00
Excellent 8.6 / 2 reviews
En Pays Cathare, aéroport Apt De, 11000 Carcassonne
Working hours
Mon:10:00-13:30; 14:00-18:00
Thu:08:30-12:00; 13:00-18:00
Excellent 8.5 / 1 reviews
Aeroport Salvaza
Working hours
Mon:08:00-12:00; 14:00-17:00
Tue:08:00-12:00; 14:00-17:00
Wed:08:00-12:00; 14:00-17:00
Thu:08:00-12:00; 14:00-17:00
Fri:08:00-12:00; 14:00-18:00
Sun:11:00-13:00; 15:00-18:00
Excellent 8.5 / 3 reviews
Carcassonne Aéroport, Rte de Montréal, 11000 Carcassonne, France
Working hours
Fri:09:00-11:00; 13:00-18:00
Sun:11:00-13:00; 15:00-19:00
Excellent 8.5 / 24 reviews
aéroport de Salvaza - HERTZ CAR PARK - in Terminal
Working hours
Excellent 8.4 / 3 reviews
Carcassonne Aéroport, Rte de Montréal, 11000 Carcassonne
Working hours
Fri:09:00-11:00; 13:00-18:00
Sun:11:00-13:00; 15:00-19:00
Excellent 8.4 / 1 reviews
Rte de Montréal, 11000 Carcassonne
Working hours
Fri:09:00-11:00; 13:00-18:00
Sun:11:00-13:00; 15:00-19:00
Excellent 8.3 / 5 reviews
Aeroport, 335 Rue Jacques de Vaucanson, 11000 Carcassonne
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