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Alamo at Carcassonne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: 79,000 miles . Couple of scrapes.
Pros: Rental desk was easy to find and the queue too be seen was short.
Cons: Alamo took over 45 mins to ‘prepare’ our car after I arrived at the desk and gave all my details, despite having our booking already. When the keys were given, despite ordering and paying for a large car, I was given the keys for a Peugeot 2008. When I challenged the representative, he told me a Peugeot 2008 was a large car (because it was an SUV). I could have paid less for cars advertised as being the size of a Peugeot 2008.
Pros: Friendly service at the desk.
Cons: Car not provided with a full tank of fuel. No reply to my e-mails requesting how we should proceed due to this. Return desk empty to discuss this matter
Pros: Officiant, polite staff.
Pros: Everything to be honest. It was perfect.
Cons: Brusque and rude initially assuming I was incorrect. Changed tune when they realised I was in the right and THEY did not have a car and had not advised Discover Cars.
Pros: Friendly and extremely helpful
Pros: Efficiency of the car rental agents, and their attention to detail.
Pros: The representative was very professional.
Cons: a promotional gift just to say thank you.
Pros: Good quality/price. Easy to reach people on the phone for booking information. Quick reply
Cons: I think everything was fine