Search Alamo deals, compare with other top suppliers & save up to 70%!
Alamo at Carcassonne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly, fast, no lengthy queues, too account of our needs
Cons: The car paintwork and exterior condition wasn't great, so all week I was worrying that we might be blamed for something that didn't happen during our hire but that happened previously.
Pros: Alamo customer service was excellent but booking through DiscoverCars.com was a mistake as full coverage of car they offer is very misleading like I said..
Cons: Listening to customer needs and being very understanding and extremely helpful regarding our issues with full coverage of car we thought we had actually paid for..
Pros: La velocità di consegna auto
Cons: Auto nuova, ma con il computer di bordo che ha segnalato da subito che occorreva fare il tagliando, alternato al segnale che mancava l'olio motore. E alla consegna dell'auto non siamo potuti andare via fino a quando l'auto non è stata controllata minuziosamente, nonostante avessimo pagato 250 euro in più per una assicurazione totale per 7 giorni. Non molto piacevole e prima volta che capitava in tanti anni di noleggio auto.
Pros: 79,000 miles . Couple of scrapes.
Pros: Rental desk was easy to find and the queue too be seen was short.
Cons: Alamo took over 45 mins to ‘prepare’ our car after I arrived at the desk and gave all my details, despite having our booking already. When the keys were given, despite ordering and paying for a large car, I was given the keys for a Peugeot 2008. When I challenged the representative, he told me a Peugeot 2008 was a large car (because it was an SUV). I could have paid less for cars advertised as being the size of a Peugeot 2008.
Most popular car rental deals
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, return flight ticket, flight information, 2 phone numbers (1 of which is landline), boarding pass.
Collision Damage Waiver (CDW) can be declined, if the renter can provide his/her own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
More details about self-insurance requirements are available from the car rental company's reservation office.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
Visa Electron, Diners, Discover, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the car is returned with a lesser amount of fuel, a refueling charge of 20 EUR will be applied + the cost of the missing fuel.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.