Horta Airport (HOR), Horta, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ilha Verde at Horta Airport

Castelo Branco HRT 9900 - 321 Horta, Faial
00351 292 943 945 / 00351 925 508 875
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Italy
Renault Twingo
July 2, 2024

Pros: Nothing: When picking up the car, my credit card was not working. The employee in a rather cloying tone kept saying that she could not solve the problem because it was my card that was not working. I had to call my bank, which suggested manually entering the card number (which I thought the clerk should have done without the suggestion). At that point, the transaction went through. I point out that my card worked for all transactions before and after that, as did my partner's card.

Cons: Moreover, the car's air-conditioning was not working. I only realised this when we were far from the rental and the employee answered the phone in an annoyed manner, telling me to go back to the airport to see if there were any other cars available. Very bad experience.

United States of America (USA)
Renault Twingo
June 5, 2024

Pros: The staff member who helped us picking up the car was good and professional.

Cons: The staff member sitting a the desk when we returned the car was unhelpful, difficult, short and unprofessional.

Canada
Hyundai i10
May 16, 2024

Pros: Service was very good

Cons: The overall cost to rent the car for two days is high, but that seems common in the Açores.

Portugal
Renault Twingo
November 15, 2023

Pros: Agradou a disponibilidade de uma frota de carros renovada. Muito bom

United Kingdom
Renault Twingo
November 13, 2023

Pros: Everything! Staff were friendly, efficient and helpful

Cons: Nothing

Canada
Hyundai i10
October 27, 2023

Pros: Desk is right at the exit doors and drop off was a simple key box and deposit was returned within 12 hours

Canada
Ford Fiesta
August 27, 2023

Pros: Very efficient

Cons: There were a lot of damaged spots on the car that weren't marked on the paper. I had to go back to the desk to have them approved.

Italy
Renault Clio
July 24, 2023

Pros: They called once to try to make another car available

Cons: The care they gave us was damaged and smelled petrol

United Kingdom
Hyundai Kauai
July 24, 2023

Cons: Made to wait for half an hour at pick up as car not ready. Staff member at drop off very rude and trying very hard to find damage including accusing us of damage that was on the papers already which only stopped when I showed the video.

United States of America (USA)
Hyundai Kauai
July 18, 2023

Pros: The drop off agent was efficient and friendly

Cons: The pickup agent was unfriendly

Norway
Hyundai i10
June 22, 2023

Pros: Fort levert og lett og finne, trivelig betjening

Cons: Kanskje en gammel bil men den fungerte som den skulle, vi var mere opptatt av det vi så og opplevde

United States of America (USA)
Renault Captur
May 31, 2023

Pros: All ok.

Cons: All ok.

Greece
Renault Clio
April 22, 2023

Pros: The car was of a lower category than the one booked, and was in bad condition. The windshield wipers were too small to clear the windshield properly, the shock absorbers were in poor condition and the car would stall when starting. The paint was also peeling on the roof and in various other places.

Canada
Renault Captur
March 29, 2023

Pros: Professionalism, clear responses

Canada
Ford Fiesta
October 22, 2022

Pros: Prompt and efficient pick up and drop off.

Switzerland
Ford Fiesta
September 26, 2022

Pros: At the car pick up, the airport office of ILHA Verde was closed , I had to call them and wait 1 hour. When I returned the car, the office was closed, I was obliged to drop documents and key on the counter of their closed office

Cons: They charged twice my credit card but they told me my credit card did not work. I had to call them to sort out the issue. The car was not very clean, it was old with several little issues

France
Renault Twingo
September 16, 2022

Pros: Easy and cheap

United States of America (USA)
Renault Twingo
August 6, 2022

Cons: The service was great, but our car would barely start and was in a bit of poor condition. Every time I started the car, I would hold my breath and *hope* that it would start. Also, within 1km of picking up the car, the gas gauge dropped by 1/8. It was not actually full, but just full enough to read full on the gauge.

United States of America (USA)
Renault Twingo
August 5, 2022

Pros: The battery on the car died during our stay and the guys came out very quickly to rescue us!

Cons: The AC in the car wasn't especially cold and it was very hot during our stay

Portugal
Renault Twingo
August 3, 2021

Pros: Fast uncomplicated service.

Cons: Car in bad condition.

France
Renault Twingo
September 8, 2019

Pros: The car on Faial was perfect

Cons: Our car in Florès was not top

Italy
Ford Fiesta
August 9, 2019

Pros: Very fast and convenient

Cons: The car was in good shape but could have been better

Spain
Renault Twingo
June 17, 2018

Pros: The kindness of the car rental girls.

Switzerland
Nissan Micra
June 9, 2017

Pros: efficient and friendly service, able to offer alternative to meet client's request when first demanded category of car is not available

Most Popular Car Rental Deals

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Ford Focus or similar
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  • 5
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Renault Clio STW or similar
Renault Clio STW
  • 5
  • 2
  • 5
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$101.04 per day
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Mini
Renault Twingo or similar
Renault Twingo
  • 4
  • 1
  • 3
  • A/C
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$109.08 per day
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Mini
Renault Twingo or similar
Renault Twingo
  • 4
  • 1
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$112.70 per day
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Mini
Hyundai i10 or similar
Hyundai i10
  • 5
  • 1
  • 5
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$112.80 per day
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Mini
Hyundai i10 or similar
Hyundai i10
  • 5
  • 1
  • 5
  • A/C
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$116.54 per day
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Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • A/C
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$118.92 per day
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  • 5
  • 2
  • 5
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$122.86 per day
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Nissan Micra or similar
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  • 5
  • 1
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Nissan Micra or similar
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  • 5
  • 1
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$128.59 per day
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Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$133.37 per day
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Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$133.37 per day
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Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$137.78 per day
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Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$137.78 per day
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Economy
Renault Clio STW or similar
Renault Clio STW
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$142.26 per day
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Renault Clio STW or similar
Renault Clio STW
  • 5
  • 2
  • 5
  • A/C
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$146.96 per day
Horta Airport
Intermediate Van
Renault Grand Scenic or similar
Renault Grand Scenic
  • 7
  • 1
  • 4
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$168.83 per day
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Intermediate Van
Renault Grand Scenic or similar
Renault Grand Scenic
  • 7
  • 1
  • 4
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$174.41 per day
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Compact SUV
Hyundai Kauai or similar
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  • 5
  • 2
  • 5
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$188.95 per day
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Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$195.19 per day
Horta Airport
Intermediate Van
Renault Grand Scenic or similar
Renault Grand Scenic
  • 7
  • 1
  • 4
  • A/C
  • Man.
Ilha Verde
$233.28 per day
Horta Airport
Intermediate Van
Renault Grand Scenic or similar
Renault Grand Scenic
  • 7
  • 1
  • 4
  • A/C
  • Man.
Ilha Verde
$241.01 per day
The above prices are only approximate and were last updated at 08:07 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Harbour Surcharge, Piers & Gares Surcharge.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, United Kingdom, USA, EU.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.

In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.

The following payment methods are not accepted for payment: Maestro.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is allowed.
One-way rentals are not possible between islands.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 19:00
Tue:  08:00 - 19:00
Wed:  08:00 - 19:00
Thu:  08:00 - 19:00
Fri:  08:00 - 19:00
Sat:  08:00 - 19:00
Sun:  08:00 - 19:00

Top Suppliers at Horta Airport

Autatlantis
Autatlantis
Exceptional 9.2 / 16 reviews
+351926719904 / +351926210123
Aeroporto Faial Castelo Branco
$138 - $146
Working hours
Mon:07:00-00:00
Tue:07:00-00:00
Wed:07:00-00:00
Thu:07:00-00:00
Fri:07:00-00:00
Sat:07:00-00:00
Sun:07:00-00:00
Wayzor
Very good 8.8 / 41 reviews
+351966595331
Aeroporto da Horta, 9900-321 Castelo Branco, Portugal
$86 - $115
Working hours
Mon:08:30-12:00; 13:30-18:30
Tue:08:30-12:00; 13:30-18:30
Wed:08:30-12:00; 13:30-18:30
Thu:08:30-12:00; 13:30-18:30
Fri:08:30-12:00; 13:30-18:30
Sat:08:30-12:00; 13:30-18:30
Sun:08:30-12:00; 13:30-18:30
Auto Turistica Faialense
Very good 8.5 / 107 reviews
+351292292308
Aeroporto Da Horta ,Castelo Branco, 9900-321, Horta
$127
Working hours
Mon:08:30-19:00
Tue:08:30-19:00
Wed:08:30-19:00
Thu:08:30-19:00
Fri:08:30-19:00
Sat:08:30-19:00
Sun:08:30-19:00
SIXT
SIXT
Very good 8
+351255788199
Aeroporto da Horta
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Keddy
Keddy
Good 7.8
+351292943945
Aeroporto Da Horta Castelo Branco
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Thrifty
Thrifty
Good 7.8
+351962376766
Horta Airport, 9900-321 Castelo Branco, Portugal
$102 - $114
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Avis
Avis
Good 7.7 / 3 reviews
+351292943945
Horta Airport Azores
$142
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Hertz
Hertz
Good 7.6 / 3 reviews
+351962376766
Horta Airport, 9900-321 Horta
$117 - $131
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Europcar
Europcar
Good 7.6 / 1 review
+351292943945
AEROPORTO DA HORTA
$135 - $216
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
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