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Auto Turistica Faialense at Horta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Facilidade de utilização do serviço
Cons: Profissionalismo e simpatia
Pros: We returned the car after reposting in gas station. The guy from the company claimed to refill full of diesel shouting And complaining to me. Disgusting the Staff there.
Pros: Good comparison of different companies.
Cons: Always had to cover little extra cost at the rental station. Once it was not clear that a drive (organized by rental company) is required to get to the rental station.
Pros: The lady at the checkin was helpful.
Cons: The child seat was not in a good condition, the belt was rusted and difficult to close and open.
Pros: We had a vehicle (most of the time)
Cons: Had to wait for the van we booked, it had problems. They gave us 2 cars. 5 hours later they said to come back for the van. 2 days later the van had motor trouble. An agent said it had a part they were waiting for (they had known it wasn’t fixed.) We took it back to the office downtown -very difficult to find and access. They gave us 2 cars again. 5 hours later they gave us a different van, which we kept. Had to fill gas every time. Tracked us down in airport for outstanding fuel charge.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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