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GreenMotion at Muscat Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly staff. Easy whats app communication.
Pros: What I liked about GreenMotion is that, once we were in contact with the team, they were professional and polite.
Cons: The arrival experience was disappointing: there was no representative waiting for us as noted in the agreement. Instead, an email was sent telling us to contact them — but after a long flight, nobody is realistically checking emails. This left us waiting for around 1 hour. Also, the fuel level was only about 3/4, which was a first for me with a rental. I had to ask what the process was, as I would normally expect the car to be provided with a full tank (and returned full).
Pros: See above
Cons: A member could have already be on the airport for pickup rather than getting into the car for pickup after messaging him
Pros: Very helpful and kind service
Cons: Waiting for deposit refund, contacted 4 times and have been ignored, poor service, now need to submit a dispute via the bank
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
A separate fuel deposit is required when collecting the vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.