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Dollar at Muscat Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy, simple process in receiving and returning vehicle.
Cons: Easy, simple process in receiving and returning vehicle.
Pros: very warm welcome in the agency
Cons: -
Pros: when i received the car i requested from the employee ash tray he he said not available then i requested cup to smoke he serviced me but when i returned the car they let me pay fine 25 omr which should be on the employee who gave me that cup without informing me not allowed and till now i didn't get the invoice on the fine
Pros: The availability and kindness of the car rental agents. Good value for money!
Cons: I didn't like the limit of 200 km. per day, it is constraining.
Cons: I had the most unpleasant experience at Dollar car rental in Muscat airport of any rental car agency I have dealt with in my life. I have been to 75 countries and this was a form of thuggery I have never seen. I brought my car back to return it a day in advance. I had it professionally cleaned. Filled the gas and drove it less than the allocated 1,200 kilometers for the trip. The allocated amount was mentioned twice to me by the lady who did my paperwork inside the airport when i rented car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, visitors visa.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The excess/deductible for drivers over the age of 24 varies from 125 OMR to 150 OMR, depending on the car group.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:Cash.
Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The purchase of the following insurance(s): Cross Border Pack is mandatory.
Prices for extras are shown on the booking page.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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