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Europcar in Florence (Downtown)
Via Borgognissanti, 153/R
0039 055 290 438 / 0039 055 318 609
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-16:30
Sun:08:00-16:30
Holidays (Office closed)
March 14 - December 31
July 20 - December 31
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
JL
United States of America (USA)
Audi Q2
June 29, 2023
Cons: They were very disorganized and waited a long time both for picking up and dropping off.
TE
United States of America (USA)
Fiat 500
June 29, 2023
Pros: Good car friendly service. I wish they would have a location closer to the highway exit so I need to drive in the crazy city.
Cons: Traffic in Italy
GR
United States of America (USA)
Audi Q2
June 19, 2023
Pros: Easy and fast car pick up and drop off. Very helpful staff on how to get out of the Florence and avoiding the red zone areas.
CA
United States of America (USA)
Mercedes Benz C Class
May 22, 2023
Pros: They are simply excellent. Great car, great people, great experience
Cons: Everything was perfect
MS
United States of America (USA)
Fiat Ducato
May 21, 2023
Pros: People and car were fine. The van was banged up but I can understand why they do not fix each time. Luckily I did not have any issues, but I can see how dings and scratches could occur with the narrow streets
Cons: Not the company’s fault but there was a fight in the garage during our drop off which left a bad impression of that part of the experience. Again…two random people fighting in the drop off area, but we left quickly.
Most Popular Car Rental Deals
Downtown
Mini
Volkswagen Up
or similar
$62.22
/ per day
Downtown
Mini
Fiat 500
or similar
$64.34
/ per day
Downtown
Economy
Fiat Panda
or similar
$64.51
/ per day
Downtown
Economy
Peugeot 208
or similar
$66.71
/ per day
Downtown
Compact
Fiat 500L
or similar
$82.54
/ per day
Downtown
Compact
Fiat Tipo
or similar
$91.01
/ per day
Downtown
Compact Crossover
Fiat 500X
or similar
$91.01
/ per day
Downtown
Compact
Citroen C4
or similar
$91.22
/ per day
Downtown
Intermediate
Volkswagen T-Roc
or similar
$93.13
/ per day
Downtown
Compact SUV
Jeep Renegade
or similar
$93.13
/ per day
Downtown
Intermediate Crossover
Jeep Compass
or similar
$98.95
/ per day
Downtown
Intermediate
Peugeot 3008
or similar
$101.07
/ per day
Downtown
Compact SUV
Jeep Renegade
or similar
$101.81
/ per day
Downtown
Intermediate
Ford Focus STW
or similar
$105.31
/ per day
Downtown
Standard Crossover
Cupra Formentor
or similar
$119.43
/ per day
Downtown
Premium
Volvo S60
or similar
$151.35
/ per day
Downtown
Premium Elite
Mercedes Benz C Class
or similar
$159.81
/ per day
Downtown
Full-size SUV
Citroen DS7
or similar
$171.67
/ per day
Downtown
Premium Elite
Audi A4
or similar
$175.91
/ per day
Downtown
Luxury Elite
Mercedes Benz E Class
or similar
$180.99
/ per day
Downtown
Full-size Elite SUV
Alfa Romeo Stelvio
or similar
$182.25
/ per day
Downtown
Premium Elite SUV
Audi Q5
or similar
$207.66
/ per day
The above prices are only approximate and were last updated at 14:15 on 2024-04-24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1710.00), Theft Protection, Airport surcharge, Third Party Liability, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: Winterization fee.
Driver requirements
Minimum rental age is 18 years for car group Economy, Mini.
Minimum rental age is 19 years for car group Compact.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Minimum rental age is 19 years for car group Compact.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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