Downtown, Florence, Italy - Mainland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo in Florence (Downtown)

Via Maso Finiguerra, 31 50123 Firenze FI
0039 055 285 456
Pick-up instructions
Serviced by Enterprise.
Drop-off instructions
Customers shall reach the Parking Garage Excelsior located in Via Palazzuolo 94 and deliver the car to the garage staff. The Parking Garage Excelsior is open Mon - Sun from 6AM to 11PM. Out of hours drop-off is not allowed during the garage closing time. IMPORTANT: This out-of-hour service costs 20.00 EUR and must be paid directly to the garage staff.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

India
Volkswagen T-Cross
January 22, 2024

Pros: We got our car after 90 minutes waiting. Second, they charged 20 euros as from off service fee which was not mentioned in contract in discover cars. I booked from 8.30am to 11pm and dropped the car at 9pm. If it is out of service hours, they should say that at the time of booking.

Singapore
Fiat Tipo
March 2, 2023

Pros: Was easy to pick up and drop off the car. Car was in good condition. I didn’t have any issues while driving. All in, I had a good experience with the brand.

United Kingdom
Fiat Panda
August 9, 2022

Pros: Easy to find in Florence

Romania
VW Golf
August 26, 2021

Pros: Very quick service and very polite and nice people when picking up and dropping off the car. Great experience overall.

France
Fiat Panda
July 25, 2021

Pros: They were nice and I even got an update

Cons: Nothing

Spain
VW Golf
May 9, 2021

Pros: Fast and Easy

Cons: They charge the cost and the truth is That i reserved employing bonus....i have to recover now

Most Popular Car Rental Deals

Downtown
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Alamo
$81.48 / per day
Downtown
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Alamo
$83.00 / per day
Downtown
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 1
  • 4
  • A/C
  • Man.
Alamo
$85.73 / per day
Downtown
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 1
  • 4
  • A/C
  • Man.
Alamo
$87.33 / per day
Downtown
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Alamo
$88.37 / per day
Downtown
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Alamo
$90.01 / per day
Downtown
Compact
VW Golf or similar
VW Golf
  • 5
  • 3
  • 4
  • A/C
  • Man.
Alamo
$106.04 / per day
Downtown
Compact
VW Golf or similar
VW Golf
  • 5
  • 3
  • 4
  • A/C
  • Man.
Alamo
$108.02 / per day
Downtown
Compact
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 3
  • 5
  • A/C
  • Man.
Alamo
$111.31 / per day
Downtown
Compact
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 3
  • 5
  • A/C
  • Man.
Alamo
$113.38 / per day
Downtown
Standard
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 4
  • A/C
  • Man.
Alamo
$116.97 / per day
Downtown
Standard
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 4
  • A/C
  • Man.
Alamo
$119.15 / per day
Downtown
Compact
Volkswagen T-Cross or similar
Volkswagen T-Cross
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$119.32 / per day
Downtown
Compact
Volkswagen T-Cross or similar
Volkswagen T-Cross
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$121.54 / per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$137.11 / per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$139.67 / per day
Downtown
Compact
Seat Leon STW or similar
Seat Leon STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$151.91 / per day
Downtown
Compact
Seat Leon STW or similar
Seat Leon STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$154.74 / per day
Downtown
Standard
Skoda Octavia STW or similar
Skoda Octavia STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$159.86 / per day
Downtown
Standard
Skoda Octavia STW or similar
Skoda Octavia STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$162.85 / per day
Downtown
Intermediate SUV
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Alamo
$168.49 / per day
Downtown
Intermediate SUV
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Alamo
$171.64 / per day
Downtown
Luxury
Audi A4 STW or similar
Audi A4 STW
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Alamo
$189.58 / per day
Downtown
Luxury
Audi A4 STW or similar
Audi A4 STW
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Alamo
$193.11 / per day
Downtown
Full-size Van
Volkswagen Caravelle or similar
Volkswagen Caravelle
  • 9
  • 5
  • 4
  • A/C
  • Man.
Alamo
$378.49 / per day
Downtown
Full-size Van
Volkswagen Caravelle or similar
Volkswagen Caravelle
  • 9
  • 5
  • 4
  • A/C
  • Man.
Alamo
$385.56 / per day
The above prices are only approximate and were last updated at 20:03 on 2024-03-27. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Road tax, VAT (value added tax), Free modifications.
Mileage policy
For rentals of 28 days or more, mileage is limited to 117 km per day.
Driver requirements
Minimum rental age is 19 years.
Minimum rental age is 21 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Standard, Fullsize.
Minimum rental age is 27 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), photocard driving license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Cross-border policy
Cross border rentals are allowed only upon previous request.

Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Wi-Fi.
Prices for extras are shown on the booking page.


During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

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