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Europcar at Bilbao Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Car excellent
Cons: Over an hour in the queue at pick up
Pros: I didn’t like anything about Europcar
Cons: I had a serious problem when returning the car: I was charged for a small scratch on the car that was already there when I collected it. The car had several scratches that weren’t listed in the contract. When I collected the car, I made a video highlighting the damage, but unfortunately I didn’t notice the one on the wing mirror. I’m certain I’m not responsible for this, as I parked the car in a garage. As I hadn’t taken out an insurance with Europcar, they dishonestly charge me for damage
Pros: Car was fine, service at pickup at airport was good
Cons: Trying to get out of parking lot at airport was a nightmare, no directions how to get out of gated area. Return also a nightmare in San Sebastian at downtown location. Place to return not clearly marked from street, fortunately someone who had trouble posted pics in their review
Pros: Prompt and friendly counter service
Cons: Nothing
Pros: Service professional in Bilbao was excellent. Top notch.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: flight information.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Winter tires are not mandatory in Spain.