Bilbao Airport (BIO), Bilbao, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 30 - 65
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Trustpilot

RentByCar at Bilbao Airport

Orrono Kalea, 29-31 Parque Empresarial Astikene, 48160 Derio, Biscay
0034 944 340 352
Pick-up instructions
After leaving the Baggage Claim Area, please take the elevator within the terminal up to the Departures Area (“SALIDAS”). Then please leave the terminal crossing the pedestrian crosswalk and wait there for the Rentbycar Shuttlebus. The bus runs every 5 to 10 minutes.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Holidays (Office closed)
January 1
December 25
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Netherlands
Renault Clio
7/30/26

Pros: We werden opgehaald met een busje (was even onduidelijk waar ze stonden), binnen 4-5 minuten bij de auto’s. Snelle service zonder dat er extra’s aangesmeerd werd. Auto was top. Terugbrengen weer net zo goed als de start, snelle afhandeling.
United Kingdom
Fiat 500
6/26/26

Pros: Quick pickup Friendly (Maria was lovely and explained the process clearly) Easy car to drive and good on fuel.

Cons: Ensure windscreen fluid is fully topped up so that the windshield can be cleaned during the rental.
Canada
Renault Clio
6/13/26

Cons: Would have been nice to have directions on where to fill up with petrol on the way back
Poland
Renault Clio
5/12/26

Pros: Nice, clean car.

Cons: No instruction on site, no water for cleaning windshields, car menu in russian!?
United States of America (USA)
Renault Clio
7/13/25

Cons: Rentbycar is running a scam! When I returned my car, the woman checking me in immediately went for the front bumper and felt underneath, exclaiming that there were scratches and damages to the paint that no one can see. She mentioned several times that I didn’t have insurance for it. They said they would charge me the full security deposit if I did not sign. Conveniently, they have no picture of that part of the car before I rented it. It is very clearly a scam they are running on people.
Canada
Fiat 500
6/28/25

Pros: Nothing

Cons: Nothing
Austria
Renault Clio
6/21/25

Pros: offered a free upgrade as the preferred car was not available good shuttle service

Cons: did not offer small cars
Colombia
Renault Clio
10/24/24

Pros: good price, good car, easy drop off.

Cons: Pick up took too long.
Norway
Renault Megane
10/6/24

Pros: They gave us a printed page with pictures of all damages that were found on the car.

Cons: Just the usual pressure to by extra insurance, but every car rental company does that.
Denmark
Fiat 500
9/9/24

Pros: Venlig og god betjening uden at man blev presset til at betale alt muligt ekstra, som man ikke har brug for fordi man allerede har betalt for det en gang et andet sted. :-)
Denmark
Hyundai Tucson
9/2/24

Pros: I wanted “In Terminal” car chose this filter option you also state that type is In Terminal - but that was not the case. I overpaid!
United Kingdom
Renault Clio
8/29/24

Pros: Great car, very good service from staff and clear instructions on how to get to pick up and drop off.

Cons: Insurance was expensive, so make sure you have a credit card with high enough limit for the deposit.
Poland
Renault Grand Scenic 5+2
8/21/24

Pros: The contact via WhatsApp was satisfactory and proved helpful in swiftly resolving the key card battery issue.

Cons: Someone should accompany me when I pick up the car, even though I have full insurance, to identify any existing minor damages to the vehicle.
Andorra
Renault Clio
8/10/24

Pros: Quite efficient. New car, and friendly counter agent.

Cons: The usual push to purchase comprehensive insurance
Netherlands
Renault Captur
8/5/24

Pros: Agent saw us struggling with our luggage, came down from the office and offered us an upgrade
United Kingdom
Hyundai Tucson
7/9/24

Pros: Easy pick up. Small query on minor dent on return but resolved by staff member

Cons: Nothing
Netherlands
Renault Clio
6/11/24

Pros: The car

Cons: After dropping off the car they try to scam me with very very very small spots on the car. The car has run more than 30000 km in total. That was a very bad experience but i did not accept that and become a male ‘Karen’ and and told them that they try to rip-off the wrong men. After a view minutes they accept my ‘Karen’ reaction on there scam. So be aware if you every rent with them. Mind you i rent every month cars and i know the drill.
United Kingdom
Fiat 500
11/14/23

Pros: Will use it again
United Kingdom
Renault Megane
9/29/23

Pros: Car was on good condition, clean

Cons: Crooks when it comes to finding faults to charge for
Denmark
Renault Clio
8/10/23

Pros: Everything

Cons: Nothing
United States of America (USA)
Hyundai Tucson
7/5/23

Pros: Responsive service, great team
United Kingdom
Renault Clio
6/17/23

Pros: Everything. Very efficient, the car was as new and clean, full of fuel. Pick up and drop off could not have been easier.
United States of America (USA)
Renault Grand Scenic 5+2
6/1/23

Pros: Friendly staff. Clear directions provided for pertol station near RentbyCar to fill tank on return and to return car to location.

Cons: It was not clear in material provided that RentbyCar was not at the airport. Could have saved us time if the taxi driver knew to take us directly to off site location. Rent by Car listed every tiny scratch. Took us 20 minutes to point out many more so we were not charged on return. Large RentbyCar sticker on rear window. Many agencies no longer do this so tourists are not targeted.
United Kingdom
Fiat 500
5/7/23

Pros: Really helpful and friendly customer service. Both the person dealing with our pick up (got a better car than we booked) and drop off (got a refund for the day we didn't use) went the extra mile. We were impressed.

Cons: Pick up instructions should make it clear that you probably need to call for pick up (rather than waiting). However as soon as you've called the shuttle bus comes almost immediately which is excellent, plus staff are very friendly and helpful.
United States of America (USA)
Renault Clio
12/12/22

Pros: nothing - I received no services.

Cons: see above
Netherlands
Fiat 500
11/17/22

Pros: Friendliness, service and after sales. They really treat you like a valued customer

Cons: na
Spain
Renault Megane
10/31/22

Pros: Ha sido perfecto
United Kingdom
Fiat 500
10/11/22

Pros: Value for the money.

Cons: Nothing
United Kingdom
Fiat 500
9/27/22

Pros: 100 percent throughout

Cons: Nothing.
Canada
Hyundai Tucson
9/12/22

Pros: Picked up at the airport and short journey to their offices

Cons: Only one person was working so we had to wait awhile to be picked up. Also, as we discovered after we had been driving for a while, the gas tank was only half full.
Greece
Fiat 500
9/7/22

Cons: Extra cost plus 50 euro for visiting Biarritz
Ireland
Fiat 500
9/2/22

Pros: Professional, ultra efficient staff.
Greece
Fiat 500
8/18/22

Pros: Η εξυπηρέτηση και η ευγένεια του αντιπροσώπου του Κυρίου Chris!
Spain
Renault Clio
8/17/22

Pros: Friendly, the car was in a very good condition.

Cons: Nothing. Cars in Spain have gone up in price so nothing particularly related to this company.
Ireland
Renault Clio
8/9/22

Pros: Professional

Cons: Nothing
Norway
Renault Clio
7/29/22

Cons: When we got to the airport at lunch hour they did not answer the phone for approx 30 min. After that they were very helpful however.
United Kingdom
Fiat 500
7/28/22

Pros: Efficient, accommodating, pleasant

Cons: Not enough staff on during bust period
United Kingdom
Renault Megane
7/28/22

Pros: The price was the best of all those we compared by quite a bit, we got an upgrade free of charge, the staff were very helpful and friendly and the car was nice and very new.

Cons: There were some IT issues on return of the car and it took a few minutes to close off the contract to release the deposit, but it was no bother.
United Kingdom
Renault Clio
7/9/22

Pros: Very easy interaction, the staff at Rentbycar in Bilbao were efficient and pleasant. The car was in good condition.

Cons: It would have been preferable to have a location in the airport, but rentbycar came to collect me as soon as I called them so it really wasnt that big of an inconvenience.
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Most popular car rental deals

Mini
Fiat 500 or similar
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$79.80 per day
Economy
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The above prices are only approximate and were last updated at 7:39 AM on 8/3/26. Prices may vary based on the booking dates, length of rental, and car class.

Bilbao Airport (BIO), Bilbao, Spain

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Third Party Liability (TPL), VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy

Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: France.
Details are available from the car rental company's reservation office.

Using a ferry is not allowed.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.

Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
07:00 - 22:00
Tue:  
07:00 - 22:00
Wed:  
07:00 - 22:00
Thu:  
07:00 - 22:00
Fri:  
07:00 - 22:00
Sat:  
07:00 - 22:00
Sun:  
07:00 - 22:00

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Tue:
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Budget
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SIXT
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Hertz
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Centauro
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Tue:
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Click&Rent
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Tue:
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Dollar
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Very Good 8.6 / 11 reviews
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Bilbao Airport 48180 Bilbao
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Avis
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Flizzr
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Record go
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Tue:
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Alamo
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Tue:
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Europcar
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Tue:
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Alquicoche
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Good 8.4
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Key'n Go
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Good 8.4
+34918341400
Bio P.I Astineke, C/ Orroño Naves 33 Y 35, Bilbo, Basque Country/País Vasco
Working hours
Mon:
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Tue:
08:00-21:29
Wed:
08:00-21:29
Thu:
08:00-21:29
Fri:
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National
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Good 8.3 / 6 reviews
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Tue:
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Enterprise
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Good 8.0 / 32 reviews
+34944533340
Aeropuerto de Loiu, Barrio Gaztanaga, 48180 Bilbao
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Working hours
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07:30-23:59
Tue:
07:30-23:59
Wed:
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Thu:
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NUCarrentals
NUCarrentals
Good 8.0
12102010280
Barrio Gaztanaga
Working hours
Mon:
08:30-20:30
Tue:
08:30-20:30
Wed:
08:30-20:30
Thu:
08:30-20:30
Fri:
08:30-20:30
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Keddy
Keddy
Average 7.9 / 34 reviews
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Bilbao Airport, P1 car park 48180 Loiu, Vizcaya
$17 - $38
Working hours
Mon:
07:30-23:30
Tue:
07:30-23:30
Wed:
07:30-23:30
Thu:
07:30-23:30
Fri:
07:30-23:30
Sat:
08:00-23:30
Sun:
08:00-23:30
GreenMotion
GreenMotion
Average 7.9 / 1 review
+34635062911
Bilbao Airport, Bo. Gaztanaga, 48180 Loiu, Biscay
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Flexways
Flexways
Average 7.7
+34698382395
Bilbao Arpt, 48180 Loiu, Bizkaia, Spain
Working hours
Mon:
08:30-20:30
Tue:
08:30-20:30
Wed:
08:30-20:30
Thu:
08:30-20:30
Fri:
08:30-20:30
Sat:
08:30-20:30
Sun:
08:30-20:30
Goldcar
Goldcar
Average 7.6 / 102 reviews
+34918341400
ASTIKENE, C/ ORROÑO NAVES 33 Y 35, 48160 DERIO, BIZKAIA
$75 - $95
Working hours
Mon:
08:00-21:29
Tue:
08:00-21:29
Wed:
08:00-21:29
Thu:
08:00-21:29
Fri:
08:00-21:29
Sat:
09:00-16:29
Sun:
12:00-19:29
Goldcar Zero Excess
Goldcar Zero Excess
Average 7.5 / 4 reviews
+34918344064 / +34918341400
Orroño kalea, NAVES 33, Y 35, 48160 Derio, Biscay, Spain
$109 - $132
Working hours
Mon:
08:00-21:29
Tue:
08:00-21:29
Wed:
08:00-21:29
Thu:
08:00-21:29
Fri:
08:00-21:29
Sat:
09:00-16:29
Sun:
12:00-19:29
Drivalia
Drivalia
Below Average 7.4 / 41 reviews
+34946444050
Calle Landatxu, 4
Working hours
Mon:
08:00-19:59
Tue:
08:00-19:59
Wed:
08:00-19:59
Thu:
08:00-19:59
Fri:
08:00-19:59
Sat:
08:00-19:59
Sun:
08:00-19:59
  1. Car Rental
  2. Spain
  3. Bilbao
  4. Bilbao Airport
  5. RentByCar
 
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