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Enterprise at Dusseldorf Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very easy return and clean and recent models.
Cons: When I arrived at the car rental desks at the Dusseldorf airport after a 12 hours flight, Enterprises was the only desk that was not open inside the airport (nobody at the desk). I had to find the other desk which was outside of the main airport on the 7th floor of a parking tower...really not easy to find for a foreigner. You should have someone at the desk in the airport to help find the car rental place.
Pros: They reimbursed some of the options I have initially booked due to not fulfilling the initially requested requirements booked.
Cons: My original car was rented to someone else, only due to a late arrival of 1 hour.
Pros: Que le bureau dans le terminal soit ouvert même tard comme ses collègues
Cons: Le personnel pas aimable
Pros: The lady that booked us in was great. She was very informative and gave great service overall
Pros: Ease to extend the car rental
Cons: The car was worst than the car we expect (a Kia instead a VW Golf)
Pros: fast good price
Cons: the staff at the rental desk were overly eager to sell very expensive insurance, which would have cost 20% more than the entire rental for the car!
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 25 years for car group Minivan, Premium, Fullsize.
Minimum rental age is 30 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card.
A deposit will be charged if using the following cards: Maestro, Debit cards.
For the following car group(s): Luxury, Premium, Fullsize, SUVs, Cabrios, Special, Prestige, a credit card is required.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, Gibraltar, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.