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Alamo at Dusseldorf Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: I have booked a car but when I reached alamo desk they informed me that they had not any available car and I should wait until some customer return the car to the alamo parking. that took an hour more waiting time. I am traveling for business and time is valuable.
Pros: Quick service
Pros: Mr. Ivan was very professional and kind explaining the rules and procedures, the location of the parking house.
Pros: maybe that car was new
Cons: they have charged , not agreed discover cars amount, did not calculated out advance payment. and without agreement charged aditionally 77 eur for tank filling. And neither they are reacting to requests, neither Discovercars support. this is the worst service possible. no more orders neither from discover cars neither from Alamo.
Pros: Excellent staff, did not try to oversell insurance etc
Cons: Nothing, friendly and efficient staff, super service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The cost for additional mileage (mileage extension) depends on the vehicle type.
Minimum rental age is 25 years for car group Minivan, Premium, Fullsize.
Minimum rental age is 30 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
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