Coastal Rental Cars Fiji at Nadi Airport

Pros: Staff

Cons: Age of Car

Pros: Customer service

Pros: Very helpful staff

Cons: Nothing

Pros: Helpful

Cons: Paperwork clunky and slowish.

Pros: Will use Coastal Rental from now on

Pros: Staff were friendly and great!

Cons: N/A

Pros: We book the car for 2 weeks. It was clean commodity and ran very well. There was minor damage to the paint work. Upon our inquiry the management responded quickly and resolved the issue without any hassel or cost to us. Very happy with the car and their service, and would book again without hesitation.

Pros: The picked up the car in denarau marina, so convinient! We just parked in the parking and they where waiting there for us.

Pros: ease of pickup and return - staff friendly and help[ful

Cons: no sat nav or map

Pros: Firendly, easy to deal with, upfront and helpful.

Pros: People were friendly and explain things clearly

Cons: I have rented from Coastal 3 times. The car I get seem to get worse. This time I got a car that had the dashboard peeling, the windows tint coming off (bubbling a bit) making it blurry, making visibility at night very poor especially when oncoming cars lights shine, the reflection on the windows tint make it hard to see with a lot of steps of lights. Also, the car boot door was broken so had to rely on the keys. There were a few cracks here and there, making me feel unsafe. Car should be scraped

Pros: Friendly staff. Quick pick up and drop off in terminal.

Pros: It was in the airport

Cons: Hard to understand the attendant. Required that I wash and clean the car before returning it.

Pros: They were great and quite helpful.

Cons: Nil.

Pros: I had to wait for the battery replacement at my clients office The breaks are ok but not very instant when you press the break paddle

Pros: Easy and quick access to pick up and drop off at airport.

Cons: Car had retained what smelled a little like cigarette smoke, and I was worried they would claim I had done that. But, they didn't. It was not overwhelming at all, I was just worried about being charged if they claimed it was me.

Pros: Efficient

Cons: Not much

Pros: I picked it up little late and it was dark to see there was a broken light when I took it back the agent had a look and told me it was old one. It would be nice to know when I picked it up something that big. It wasn't fixed. Need to fix them immediately. Key battery was very low I was panicking, maintenance notice came up 3 times. Even though its a new car these things should be looked into before renting it out to families. I had 7 of us 2 adults 5 kids if anything were to happen how would It

Cons: Make sure if the damages are not seen in the dark during pick up let clients know verbally off all the damages.

Pros: Easy off plane into car Perfect

Pros: The fuel gauge in the car was broken. The windshield wipers didn't function well. The A/C barely worked. The car was configured for Chinese language (And could not be changed to English). Backup camera didn't work.

Pros: Easy and good value for money

Cons: We were required to clean and vaccuum the vehicle prior to returning it

Pros: The service provided by Coastal Rental Cars Fiji was fantastic! The staff member at the counter was incredibly friendly and helpful, making the pickup process a breeze. The car was perfect for our needs, and it took us around the island with no issues at all. Dropping off the car was just as smooth, with the same helpful and attentive service. Overall, it was a great experience, and I highly recommend Coastal Rental Cars Fiji for anyone visiting.

Pros: Véhicule en excellent état correspondant parfaitement à mes attentes

Pros: Super fast!! If you’re in contact with them.

Cons: No car seat for infants

Pros: Excellent service

Pros: Professional and fast processing at pickup and drop off.

Cons: It was all very positive.

Pros: Efficient, helpful and friendly

Cons: All good

Pros: Everything was up to and beyond my expectations.

Pros: The agent very thorough in paper work and showing the vehicle. Was plenty of space for my family of 5 and for our bags/ luggage too.

Pros: Easy pick up and drop off, friendly staff and clean, well kept vehicle.

Pros: Nice guy, explained quite well what was expected

Cons: The rental bring back area in Nadi is a bit small and people coordinating this (not the company) are not so friendly.

Pros: The friendly customer service from Semesa who made everything easy and breezy

Cons: The head lights was dim or faded. Made it very hard and dangerous driving at night. Lucky we only had to drive once in the evening. But other than that it was all good.

Pros: Inexpensive. Coastal replaced the rental when the first one broke down.

Cons: The first car we got was poorly maintained and failed with multiple warning lights and messages in Japanese what I couldn't understand. The manager tried to convince us that this was not a problem, but eventually agreed to let us use a different car.

Pros: On the ball, efficient and friendly.

Cons: Nothing - all good.

Pros: Very helpful with great communication

Cons: Not applicable

Pros: Quick and friendly

Pros: Friendly staff, easy to locate rental desk and the car was clean

Cons: They filled in a paper form which included my credit card details which is already with Discover cars so not sure what happens to the paper form with my personal details on it. They also requested that the car should be washed and cleaned before returning which was odd but I did it just incase

Pros: Coastal rental cars attendant was very helpful and had knowledge of the service they offering.Especially Semesa he was polite, respectful and understanding.

Pros: it was easy to book

Cons: it wasn't clear to me that i was paying a third party a fee to rent a car, i would i have been better off going to the company directly and this money could have gone towards my rental

Pros: Handy location & helpful staff

Cons: Airport drop off was not clearly marked.

Cons: time of return

Pros: Right from the beginning the staff were lovely and had great customer service. Very welcoming and warm when pick up. The car was great! Smooth and clean, although the roads were bumpy car was still in good condition. When dropping off car, staff again was amazing. Forgot everyone’s names, the gentleman that came up to grab the car allowed us to drop ourselves off at Departures. I think that was lovely and thank you Coastal Rental Fiji 10/10.

Cons: N/a

Pros: friendly staff

Pros: Easy to work with and we got the car quick and could drop it off quick

Cons: Finding the representative when we arrived was difficult and confusing. We also hadn't been told we would be driven to a different location, so that was unexpected and would have been nice to know beforehand.

Pros: Nothing

Cons: at all the whole experience didn't want me to drive so the car was only used twice. There was no real plan if the car brokedown leaving me uneasy about driving it. The previous mention of the critters in the car. Never have I had a rental company tell me I have to wash and groom the car before returning it. I've worked rental companies before. The car requested wasn't the car supplied the pick up after a long flight such a hastle. Meaning about an hour delay to reach our destination.

Cons: They should be more concern and guide the customer especially in the case of un expected events

Pros: Nice clean car and excellent customer service

Cons: Our agreement was for a hybrid but we got a standard petrol engine car

Pros: Friendly and helpful.

Cons: NA

Pros: Good service in pick up at airport

Cons: Customer service at the office, person doing the paperwork was very cut and not very friendly

Pros: The ease of collection and return is seamless and a plus point.

Pros: Ease of pick-up and drop off of vehicle

Cons: Nil

Pros: Lovely staff, picked us up and dropped us back to airport. Car was great for our holiday

Pros: It was easy to book and pick up once the representative got to the airport

Cons: Just need to be aware that the car needs to be cleaned before dropping off, this is the first time I have been asked by the rental car company ti clean the car before drop off.

Cons: Car unsafe, dirty, no communication.

Pros: Great people. Really easy and efficient

Cons: Nothing!

Pros: Reasonable price for a car of good size

Cons: Lacking USB charging port

Pros: Quick and easy and they were flexible on last minute pickup change location

Pros: It was reasonably cleaned.

Cons: Good

Pros: Very very friendly staff

Cons: It was hard to find where the office was. Asked every other business at the airport, but no one knew about Discover cars

Pros: rental office is so close to the airport. You could almost walk if you had to, but they pick you up and drop you off easily.

Cons: Would be great if the rental office was onsite at the airport, but it was only a minor inconvenience to be picked up and dropped off.

Pros: Coastal is close to Airport. Car was clean and Chris was very professional and good at exposing the rental process. Made sure we understood the vehicle and local driving laws. I will rent from Coastal again. Ability to drop off the car at our Hotel really saved us time and extra expense of taxi fees.

Cons: Car Rental Agent was not at airport holding Coastal Cars sign when we arrived for pick up. Got a local to call get them to come over to the airport and pick us up. Not a big deal, but I was charged extra money for that service that didn’t happen. For drop off the Rental Agent did not show at our Hotel at the agreed time. Not really a problem but I was charged extra money for that service. I do feel I should be reimbursed for the xtra services I had to pay for but did not receive.

Pros: Close to airport and efficient

Cons: Rental conditions were different

Pros: The guys were very friendly and helpful

Pros: Many scratches and older Model cars

Cons: Traveling to Fiji means that we should have excess to travel to another island on ferry with the rental, since we pay for full coverage on insurance.

Pros: Fast. friendly. no bs

Pros: The guys at Coastal Cars were very friendly and helpful. They answered all of my questions, and said "We always have your back". That was definitely true in my case.

Cons: There was a problem with the trunk latch on the car I was originally supposed to rent, and they spent about 30 minutes trying to fix it before giving me another car. I'm glad they didn't just let me drive off with it, but it would have been better if they just gave me the other car right away, and then tried to fix the broken latch after I left.

Pros: Very friendly

Cons: Nothing 5 star

Pros: Friendly facade, but...

Cons: 1. They forced their own incident terms in the rental agreement. They increased their incident premium to $4,000 FJD (2x the amount included within the DiscoverCars agreement) - very dishonest and a breach of my agreement with DiscoverCars. 2. They asked me to wash and clean the car before returning it (which is an absolute joke - never have I been asked by a hire car company to clean their car prior to return) 3. Their credit card surcharge is 5% (Fiji average is 3-4%) Rip off.

Pros: Recommend for good service Rice and good price. Thanks

Pros: No lines and they picked us up at the airport and dropped us off. Fast and efficient

Cons: Having to wash the car before dropping off

Pros: Late model Tucson car was provided and it was very clean.

Cons: Was charged 5% extra for using a debit card. Pay cash to avoid additional charges.

Pros: Excellent service by employee

Cons: Car har dents, scratches, painting damage all over the car, big Crack on front wind shield, low acceleration of the car

Pros: The agent was courteous and professional

Pros: easy exchange of vehicle when something went wrong with the first one

Pros: Car was clean and in good working order. Check in process was simple.

Cons: Office not on airport site, took time to drive to rental center and go through the check in process.

Pros: Yes,very nice . Thank you so much !

Cons: All good

Pros: Staff tried to be helpful

Cons: Seems to be a disconnect between what Discover offer & what Coastal actually provide. Especially car excess issue

Pros: Very friendly and helpful.

Pros: Great service ...very friendly and prompt and on time

Pros: friendly

Cons: long wait, only 1 agent

Pros: Friendly Staff

Cons: They haven't got an office at the terminal. They don't even bother to check flight status to align with meeting and drop off. If your flight is early you are stuck until the allocated time. I was lucky there was a local tour operator who rang them for me. Their office is located less than 5 minutes drive from the terminal. Management should take flight details and follow up. No one had contacted me from coastal until I arrived at their office. The staff were friendly though.

Pros: Great vehicle. Excellent condition. No issues while on holiday.

Pros: The guy we met at the airport was awesome.

Cons: Office guy was a bit abrupt with his delivery on the way he was voicing the terms and conditions.

Pros: Rental agent at drop off especially pleasant and helpful...car was very clean.

Cons: Credit card surcharge, Japanese language navigation system that could not be changed, price a bit high

Pros: Kris was our coastal representative for two different rentals in Fiji recently. He was totally great for both. He explained everything clearly and provided excellent personal service.

Cons: The cars were older and we had minor issues with both, but Coastal addressed the issues both times.

Pros: Pick up and drop off are listed as airport terminal when they are not so our grief starts from there. Long wait to get to their depot.

Cons: Requested child seat which they had no idea about. Expected me to wash the car on return! What a joke. No coordination at the drop off.

Pros: Great people.

Cons: No further comments.

Pros: Easy to deal with

Cons: Not knowing how to work the Bluetooth which we should of asked before we left.

Cons: Was advertised as ‘in terminal’. This is incorrect. Coastal Rental Cars does not have an office located in the airport terminal.

Pros: Old car that had been in an accident but went well and clean

Pros: Absolutely everything.

Cons: No complaints at all.

Pros: Great company and great service. Will be using them again.

Pros: Staff were very courteous and helpful, even phoning the day of return to confirm meeting.

Cons: Nothing

Pros: Efficient and careful processing as the agent went through step by step on all the terms and conditions of the hireage. Exemplary and friendly service from the staff. When I dropped the car off an agent was already there waiting for me which was super efficient.

Cons: Initially no one was at the airport with a board when I went to pick up the car and i called the number which did not go through. But after ten minutes the agent appeared and everything went well after that so that was the only minor hiccup in the beginning.

Pros: Efficiency, quick and easy. Good condition.

Cons: There was nothing I could find that I would change

Pros: Nice, helpful people

Cons: The way car insurance works, if something happens they will get my money, then I have to deal with you to get the money back

Pros: None

Cons: Extra charges in parking at the air with sign Car rental return zone.

Pros: Great easy car hire transaction. - we got a hybrid corrolla - great little run around for fiji

Pros: Simple and quick. Dropped the car back with a full tank to the airport.

Pros: quick and efficient

Cons: car sat very low and so struggled once we had people and suitcases in it.

Pros: Smooth and easy process.

Cons: None.

Pros: Easy to deal with, explained contract and t&c clearly.

Cons: Nice car but seats were stained. also checked oil and coolant after and coolant was at low level. Had to take back to get it topped up.

Pros: Mostly very friendly and helpful. Clear about the conditions and what we need to be responSaid about the roads.sible for.

Cons: We Needed to be told that we could drop the car off at departures when we arrived in Fiji, so we knew if we were early, where to leave it and what to do with the keys. We eventually found out on the day of departure.

Pros: The best company in Fiji. Friendly, fast and reliable. Amazing staff

Pros: They were at airport as promised on landing and at airport when departing. Agents friendly and tried to sort issues

Cons: Issues weren’t sorted as I had to do it thru discovercars which wasn’t going to happen at 8pm with a 2 hour drive ahead of us. Cars lights were dim, difficult driving at night. Car itself was good and comfortable. Surprised at departure we had to bring back car clean( first for me ) rubbish all removed but a bit of sand from use and road dirt. After a bit of discussion the agent said he would do it.

Cons: Very high excess. Car smelled of cigarettes.

Pros: The older Indian man that met me at the airport was friendly and professional. The guy that came in to check the car when I returned it was also friendly and professional. But the young Indian man that did the paperwork before I took the car was not nice at all.

Cons: Said it on the other side.

Pros: The service at pickup was ok but the drop off was terrible. Too hard getting in contact with them when they didn’t meet us at the agreed time

Cons: There was not an office or service desk at the airport. Too hard to get into contact with anyone

Pros: The pickup driver was nice and friendly.

Cons: On drop off they told me I was getting fined $80 for not washing the car!! Never in my life have I had to wash a rental car before returning! Thats why I paid $1200 for 8 days hire... to take all the hassle away from my holiday! The guy said it was in the fine print... but I had not been told this on pickup, I would have remembered that as its such a strange request to ask a customer to wash the car before returning. To be honest this put a real downer to the end of my holiday!

Cons: To clean the car that’s your job and you have the time

Pros: Very efficient pickup and drop off service

Cons: It wasn’t obvious until highlighted by Coastal Rentals, that despite having full insurance cover that there were excess damage costs (up to 4000 FJD) that would be payable to them to be subsequently reclaimed from Discover Cars.

Pros: Helpful staff

Cons: It worried me that even though we paid more to cover the excess in the event of an insurance claim, we would still have to pay a $2500 excess and then it was up to us to try to claim that back from the insurers. This should not be this way. We had a claim for damage to a rental car in Hungary and because we had paid the extra to cover the excess, we just handed the car back at the airport and did not have to claim back an excess.

Pros: Although vehicle we had booked was 7 seater was to small for our luggage we were offered van at no extra cost.

Cons: Only hiccup was wait for Coastal Cars rep to get out of car park at Airport to pick us up

Pros: Fast and friendly service

Pros: Friendly and approachable staff.

Pros: Friendly, helpful value for money

Cons: nothing

Pros: I booked for Hyundai Sante Fe when made booking. but i received Nissan X-trial which i was not happy with. There was a new Santa Fe parked there. and when i asked for it. agent made excuse that there is a Aircon issue with it. Not happy with the service at all.

Cons: The person who issued me the car did not have polite manner to talk. he was talking like he is shouting. Also he asked me to make sure the car is fully clean and groomed before i drop off the car. No other rental company ask this to do. it is the rental company's responsibility to clean the car after customer drops it off. that is what we pay for. no visitor has time to look for a place to get the car groomed.

Pros: Allways try to help

Cons: Tires on car was a little old.other then that great

Pros: Car was more economical that the larger companies.

Cons: Representative was over a half hour late to airport to meet us.

Pros: Nothing...their reps were rude and unprofessional

Cons: Everything...will never rent from them again. Just glad the car didn't die on us.

Pros: Efficient fast and friendly staff

Pros: Was easy 👍

Cons: Was great only thing was the air bag light was on

Pros: Everything about the service was very good

Cons: Nothing

Pros: They were easy & polite to talk to

Cons: We didn’t get the car we booked, that is a disappointment. I booked a VW and got a Toyota (they said it’s similar, being a category 4 but it’s not what I booked). It’s not fair to change one booking (either upgrade to a better car or keep the car)

Pros: Excellent service!

Cons: There was nothing that i didnt like.

Pros: The service was good no issues

Pros: Friendly service and quick pick up and dropping off of the car.

Cons: The car radio didn’t work, was unclear where to go once we arrived at the airport, but we figured it out with the help from the information desk.

Pros: Nothing we booked a 4x4 we got an SUV. Covered in dents and scratches, with bits missing, so I couldn’t effectively adjust the air con vents, the front window was so dirty that at night driving into the sun I couldn’t see, we are renting so we have nothing to clean the inside of the window. Demister for the front window didn’t work properly the windscreen wiper blades were badly worn, making it difficult to see when trying to use.

Cons: Nothing all the agent could do was try to rip more and more money out of us.

Pros: Awesome service

Cons: Nothing

Pros: Highly recommend - car was great, big boot space for luggage, fast and easy transaction.

Pros: service was good, pick up from the airport to the office and return

Cons: the car was old and should be out of rental service

Pros: Service was really good… very helpful.

Pros: Coastal rentals definitely are the best in Fiji. Friendly team, amazing quality cars and just brilliant prices. The best in Fiji

Pros: Car needed a service and the warning indicator came on, left me worried I would be stranded, once the warning symbol lit up I was not feeling that all is well.

Cons: Didn't like being advised of all the things I'd have to pay for if things went wrong, I was left confused. Wished I had known all this before. Having to pay $80 to have the car cleaned was not appreciated. Never had that issue before with hire cars. It's worth paying a little more for peace of mind and knowing upfront where you stand.

Pros: Rep was airport to meet us and efficient time to arrange hire details at office and mechanic was on time

Pros: All good.

Cons: I think the car they provided me was not a perfect fit to Fijian road conditions. The roads are terrible in many cases, and the car was a bit too low. I recommend to purchase higher clearance cars to make driving easier for Western drivers.

Pros: Service was very good but the air conditioning was temperamental and did not work properly. Especially if the outside temperature was over 30 degrees Celsius (which was everyday)

Cons: Very good service - Seeto the agent was excellent.

Pros: The service was good, we got straight to the point. We had an issue with the car on the last day and they provided us with another rental to take to the airport.

Cons: On the first few days we had to use the spare tire because the original was fairly faded. Which took our time and energy. Other than that it was fine.

Pros: Couldn't see our board in departures so car was delivered to our accommodation the following day

Cons: Car was smaller than expected

Pros: Friendly and straight forward.

Cons: Difficult to reach them and spend $30 just to call them to confirm the pick up and also to inform of late arrival. Would have been better if there was some form of wats app number that is contactable. I also didn’t know that booking through discovery cars would mean that I still have to pay the excess and thereafter to claim form Discovery cars. Thai is something that I do not agree with. It should been made known by discovery cars that the excess claim will be refunded and not waived.

Cons: Back up service. we were stuck in the mid night with battery problems was sorted next day midday. We had to find our way to our hotel, lost 12 hours of the rental time no reimbursement.

Cons: I booked for a SUV but was given a compact MPV instead

Pros: He over charge me , he charge me extra than the price I bought , I had to pay Fijian dollar cash $300 extra . I wouldn’t recommend anyone to choose discover cars . Don’t trust this company and costal rental too

Pros: Very efficient and professional

Cons: Nil

Pros: I’m so glad to have found your website AND, Coastal Rentals. The car was fully air conditioned and while it has been used, it was immaculate inside. The Agent let it slip 🤙🏾, “4 new tires” and, considering the local terrain, driving around Nadi to Lautoka, Fiji, multiple times through out our 1 week stay, I was definite grateful to hear that tidbit!!! I look forward to booking with COASTAL RENTAL CARS FIJI, again!

Cons: No GPS option and no USB charging

Pros: The agent worked with us on an issue

Cons: The car had an intermittent dialog from a Japanese navigation system.

Pros: Efficiency

Cons: Nothing

Pros: Great service, great price great bloke who served us!!

Cons: All good

Pros: Fast and easy at the office. Car was at the airport and ready to go as arranged. Friendly service

Cons: Was a little late meeting us on arrival and on departure.

Pros: I liked how easy it was to organise the rental and drop off the car.

Cons: Overpriced! Could have been cheaper.

Pros: As stated above

Cons: Also as stated above

Cons: Its an old car. The driver’s car seat was very uncomfortable. This car was way over due for a service according to the service sticker. They shouldn’t be renting it if it’s not serviced. It didn’t feel safe driving it around. A very high risk of accident.

Pros: costal rental listened that I needed great boot space for sons wheelchair

Pros: Friendly staff, easy to find & helpful

Cons: Nothing to fault - bula vinaka team!

Pros: Great people to deal with

Pros: One has a feel for the quality of service etc if one frequently rents cars on travel here in Aust and overseas.

Cons: nil

Pros: Communication from New Zealand was good with any questions. The car was very big and a good size for our family! Easy pick up and drop off at the airport. The car was very good and tidy.

Cons: Picking up the car we had to wait half an hour for someone to come help us to sort out payment and papers. We had to drop the car off at 5.30am to check in for our flight. No one was there to collect the car waited half an hour and could get through to anyone on the phone! Finally got a call back and told to leave the keys under the mat.

Cons: Wasn't a fan of the car provided, engine light turned on not long after getting the car and it was turned off with a tool, there was also a small crack in the windscreen which made us feel uneasy and opted to park the car up at our resort and not use it.

Pros: Great service

Pros: Car I received was over my expectation. Had no issue taking around. Thanks

Pros: Friendly and honest. They can change a car for us ad the first car's AC is not good.

Cons: NO

Pros: I like how easy it was to drop off the car. I liked the car, very fuel efficient. They supplied car seat as requested.

Cons: Agent was not at airport on arrival, had to call him. This was challenging as I was having issues trying to connect to phone service. Also felt rushed with paperwork.

Pros: V good

Cons: Pickup at airport and good overall support

Pros: pretty quick to get on our way and to bring back & handover at the end of our trip. good that the Sigatoka branch could replace battery on remote.

Cons: rep at the airport was quite hard to find (we were sent to the wrong desks first)

Pros: Quick and efficient

Cons: A bit pricey, couldve gotten cheaper elsewhere

Pros: All good, the guy was waiting for me at the airport, the process very simple, the car was nice, no any problems...

Pros: The car was clean and comfortable and upgraded from the compact car which we reserved.

Cons: It would have been nice if we had known in advance that the car could have been delivered to the port where we arrived. We thought the only option was to pick the car up at the airport. We could have saved money spent for taxi to airport. We were not aware the car would be delivered to airport and assumed rental desk was at airport. We arrived early and were confused about where car was to be picked up. We should have read the paper closer as it was stated there. Lessons learned for next time.

Pros: Dropping off was almost too easy.

Cons: Picking up took quite awhile. The car was so old and gross and the center console was broken. The trunk would open any time you locked or unlocked the car. It had 150,000 miles on it and the wear and tear was very clear. Tires were bald.

Pros: Nothing

Cons: I didnt get a 7 seater van as i booked.Instead I was given a 5 seater van and I had to arrange another rental from airport...it was a waste of time booking with Discover Cars. I'am looking forward for some compensation. Many Thanks Savneet Singh

Pros: Great service and easy! Thanks for making our holiday so good!

Pros: Nothing at all

Cons: No comment

Pros: Fantastic

Cons: Nothing,

Pros: Service was good

Pros: Friendliness and great service

Pros: Excellent. The person who came to pick us spoke both fijian and indian was super hilarious. In no time we had the car.

Cons: Nothing

Pros: Great people with quick responses. They met us at the port and we dropped the car off in the airport parking lot - could not have been easier

Cons: Nothing

Pros: Nothing

Cons: 1st car had acceleration issues and the 2nd car had high mileage and the interior was in a deplorable condition

Pros: The people were friendly

Cons: Rep wasn't at the terminal on pick up or drop off Car pulled to the left when driving

Pros: We paid for the full insurance coverage on the vehicle and when we received a flat tire we were charged the cost of replacing the tire and informed me that I needed to go through discover to get reimbursed. This is in process because I need to get information from them that they didn't provide. They also don't have a rental car counter at the airport, I had to go look for some guy to get me my car.

Cons: The car was not what I booked, it was an older model toyota corolla or something, it didn't always start and all of the language defaults were in an Asian language that we did not understand and could not change. When the car didn't start it spoke to me in the foreign language and we were unable to make any adjustments to our efforts because we didn't understand it. The car beeped when it was put in reverse. It was in terrible shape and sustained quite a bit of random damage. There is more...

Pros: Efficient and professional

Cons: Car condition could have been better

Pros: We were met at the airport with the car and dropped off at the airport with our luggage. They were very accommodating and polite. Will definitely rent from them again!

Cons: Nothing at all wrong with this company-thumbs up and a big Vinaka vaka levu :)

Pros: Delivered directly to the airport for us and we delivered it back to the same location..

Pros: Generally pleasant and helpful.

Cons: Unhappy as the provider was not ready with two booster seats for children that had been ordered and paid for. This led to a long delay at night time with tired grumpy children while it was sorted.

Pros: They picked us up from Airport and dropped us back after return of car. Car was clean and ran well. Car rental is expensive in FIji but this one is one of the better priced.

Cons: Office is run by one person and feels a little unprofessional but this is most likely how they keep costs down.

Pros: Breakdown service was fast and effecient

Cons: Rear left window glass would not wind down. Electrician travelling to fix the issue did not carry a spare switch. Had to manage with wound up glass

Pros: Great team and dealings with staff. Car met expectations at the best rental price available

Pros: It was a bit older than I am used to, it still went well.

Pros: Friendly first contact, helpful with directions, drop-off very easy

Cons: nothing

Pros: Clean and comfortable car

Cons: Wasted in total approx. one hour to get picked up and sort out the pick up. Seems like they were more interested about receiving the money. No proper receipt was given as I paid cash to avoid credit card surcharge.

Pros: Friendly

Cons: Car didn't start straight away thought it was just because it was a hybrid and we didn't know what we were doing

Pros: Absolutely nothing apart from the car actually worked.

Cons: Almost everything.

Pros: You should supply what you quote for

Cons: Changing vehicles driving to different location to pick different vehicle delayed our trip Fuel wasn’t given full tank

Pros: Good service. Fast and efficient

Cons: The air con didn’t work .

Pros: They found me a car to rent after my booking was cancelled without my consent

Cons: They didnt have a car ready as my booking was cancelled without my consent and I

Pros: Friendly staff

Cons: It was not made clear I had to find a rep not a desk

Pros: Hasle free easy to work with, helpful

Cons: Took a while to find rep no signals and confusing, New country bit of a panic

Pros: Made good attempt to accommodate any service requests. Car was reliable.

Cons: No representative when dropping off. Car had engine light problem which had to be checked out initially resulting in lost time.

Pros: Very polite

Cons: Every thing was great to deal with them

Pros: Excellent

Cons: Was little bit dear

Pros: Friendly and helpful

Pros: The guys were awesome and really flexible to our needs.

Cons: We weren't sure where to pick up the car but we went to the wrong exit. Go to the main carpark and not the bus terminal. They do have representatives waiting for you in the terminal and It's possible we missed them

Pros: Friendly and very helpful.

Cons: Wasn't sure where to go to collect our car.

Pros: Convenient and efficient.

Cons: The vehicle was substandard. We arrived after dark and didn't notice a cracked repair on the front bumper, then we had to clean the inside of the windscreen in order to see properly. Next the transmission was not working properly so we had to take the car to Sigatoka - at our cost - to get it fixed (the transmission fluid needed replacement). Next the passenger door popped open a couple of times and the window switch didn't work. Then the engine kept loosing power and cutting back in.

Cons: need more info / clarity about how pickup works

Pros: Showed up despite flight arrived late

Cons: Not car we requested and asked about Hyundai which we saw in the parking but outright declined. For drop off told to come to same place however after waiting told to drive and drop off at airport departures.

Pros: Coastal Rental man waiting for us at airport with a sign.

Cons: Not being able to pay for rental car with credit card in the carpark. This should be done in the terminal where you have better wifi coverage.

Pros: They met it at our hotel to avoid us taking a taxi to and from their location. They were friendly, pointed out a chip in the windshield during my pre-rental review, didn't try to find little dings and scratches with return and didn't pressure my to buy additional insurance.

Cons: The hidden cleaning fee for simply using the car, not good.

Pros: The Staff were prompt, efficient and friendly.

Cons: Nil.

Pros: It was all very easy.

Pros: Fast and efficient

Pros: Little

Cons: Didn't turn up. Car had pre existing damage I had to pay for.

Pros: Well approachable staffs

Pros: The agent was efficient.

Pros: Nothing

Cons: Pathetic

Pros: car condition excellent

Cons: when we had to fight for the car to take outside vitilevu when the website didnt say anything as such that we cant.

Pros: The service was ok and very friendly staff

Cons: They need to have proper place allocated to meet us upon arrival. Also we were stuck at the car park for 40 minutes just to get out, and paid $6 FJD parking Fee which i guess was irrelevant or they should have paid for it.

Pros: Friendly and helpful service

Pros: Clean and late model car.

Cons: Inefficient and extramly slow response time. The owners become extremely argumentative at any complaints and would not accept any responsibility. The windscreen had a crack, Bluetooth didn't work.

Pros: Very friendly staff and good car.

Pros: Instant airport service with docs n payments was great.

Cons: Very satisfied. Can't complain.

Pros: Overall experience was good

Cons: Slow communication at times, went to pick up car from airport only to find office no longer at airport had to wait for agent to drop off the car and had to drive him back to the office to complete paperwork with no compensation given and a airport surcharge still charged

Pros: Overall, very nice.

Cons: For the money I spent, I was expecting few more things, such as car charger etc.

Pros: OK value for money

Cons: Not a great handover in a dark car park, unable to assess for pre existing damage.

Pros: Good communication and spot on delivery.