Ambala Rent a car at Nadi Airport

Pros: Nothing to like due to rudeness and unprofessional actions. They cancelled the booking and left us stranded. When asked if they have any other rentals etc basically we were told to find someone else. They surely over booked their cars and there was another couple who received their cancellation just before they boarded the plane in Brisbane. They were left stranded by this same dodgy company. Started the holidays with such a bad experience.

Cons: Unprofessional team at Ambala. Left us stranded at the airport without the rental SUV we booked. Didnt provide any alternative options and didnt refund the deposit. They advised us to contact Discover Cars for refund. A very bad experience and we will highly not recommend them to anyone.

Pros: I booked a car for 3 days from 7th May to 9th May. But I made a mistake with time zone as I came from USA to Fiji overnight. But No sooner I realized that dates were wrong I called Ambala about two week prior and requested to keep the car without giving it to someone or cancel it. I told them that I won't claim the day I am going to loose and I only wanted from 8th May to 9th May. I sent few whatsapp messages and Over the phone they agreed to keep the car until .

Cons: I called from Nadi airport to collect the car more than 2hours and they didn't answer the phone. At the end Airport officials called Ambala and strightaway they answered and told the booking is already cancelled by Discovercars. I will never choose both companies and make bad reveiws much as I can. I don't mind the money amount of hassle I gone through is I hate. Bladdy shit service

Pros: Pretty much expected

Cons: Nothing really ( pick up was a little messy)

Pros: Everything went smoothly and got a larger car than expected.

Pros: Very smart staff and a very friendly attitude. The car was very good price value was excellent. We would again rent a car with this company

Pros: Great experience booking and communicating. Easy pick up right outside of arrivals at the airport. Would highly recommend!

Pros: See above. The agent was helpful and handover efficient.

Cons: Again, see above. When I queried why our vehicle did not have Rental Car registration plates, the agent’s reply was unconvincing and I am of the view that we were given a private vehicle, which is not what we signed up for originally via your website.

Pros: Very lovely staff which helped us getting to our car even after a late inbound flight .

Cons: Very Responsive to all your calls and messages . They follow up till they find you at checkout .

Pros: They were waiting for us with a sign, walked us to the car, very fast and smooth process.

Cons: Nothing

Pros: Good price

Cons: Meeting for transfer at airport was confusing

Pros: It was so easy to book, they were there as soon as we arrived and also accommodated us another car very last minute with such good rates. The driver that meet us and got us sorted had such amazing service and made sure we were happy before departing the airport.

Pros: Car was in good condition and reasonable price.

Cons: Hard to contact Ambala; no office at airport and hard to reach by phone.

Pros: Ambala rent a car was great, the car worked great, they were very responsive and i would rent from them again.

Pros: It was very easy and the price was very reasonable

Cons: Nothing

Pros: Full coverage, good agent

Cons: For drop off we were told to leave the car in the parking lot with the keys in it and to call but I didn’t have a phone and what’s app didn’t find the number so I can only hope the agent got the car. (I checked after we dropped our bags and it was gone).

Pros: On time and friendly staff. We returned the car a bit early and they accommodated us.

Cons: No real complaints. Fiji is tough on cars and we didn’t expect a pristine Mercedes. Everything worked and the car got good gas mileage.

Pros: Great service great car at a good price no hassle pick up and drop off

Cons: All good

Pros: The entire process was easy.

Cons: Nil

Cons: Worst car provided with poor tyres, media system in japanese lang, petrol at low minimum.

Pros: Everything was great. Really enjoyed the car, the service, and easy process. Would highly recommend.

Cons: Can't fault it

Pros: Amazing service and a most reliable car. Excellent value and would highly recommend to my friends and family travelling in Fiji.

Cons: The colour of the car wasn't my preferred, but that's okay.

Pros: They Just made it so easy

Pros: Could of used apple car play - no biggie

Pros: prompt comms and great service

Cons: non

Pros: Easy and hassle free pick up and drop off service. The car was sweet as too.

Pros: Car was efficient

Cons: Excellent service and very helpful staff.

Pros: Great car for the type of condition and weather

Pros: Good instructions

Cons: A little bit vague on where to meet for pick up and drop off. Maybe a small printed map would help as on pick up it didn't really sink in when he told me.

Pros: Japanese Honda car

Pros: Nothing

Cons: Car scratches charged $600.00 not taking into consideration of all previous damage on the same panel -must have charged the previous customer already and just waiting for bigger scratches to charge me

Pros: Great communication and very friendly staff

Cons: Can't think of anything

Pros: pick up was good and personality was ok

Cons: may car was broken due to battery fundamental issue.also key was broken during rental term. I gotta payed for that $300, they said the key was perfect condition when the rent. obviously old age plastic issue. I do not recommend at all.

Pros: Easy to deal with

Pros: Very nice staff.

Cons: Not their fault that the system didn't update with car seat for toddler. But wish they would of gotten a car seat right then and there, rather us travel from Olosara back to Nadi. But I know car seats are not mandatory in Fiji but it felt comfortable and reassuring for us to have our toddler in a car seat.

Pros: Everything

Cons: Nothing

Cons: No instant refund of insurance claim but expect immediate payment for speeding fine

Pros: It was a cheap rental. The car was a little old but did everything we needed.

Cons: They met us and took us to the car. They paid the parking toll. When I rang them they answered the car and were there for the drop off.

Pros: Very Friendly staff. Easy pick up drop off. clear instructions for everything. overall great service and experience

Cons: only a quarter tank of fuel would have preferred full to full.

Cons: We picked the car up on dark, not that it was a major problem, but it would have been nice to have been told the car had a broken taillight instead of us finding out the next morning

Pros: Friendly reliable service. Amit was available whenever we needed him. Great value for money. Very reliable cars. Highly recommended. Will definitely use them again. Thank you for making our travels around Fiji memorable.

Pros: quick pickup, quick drop off, agents were there, polite & helpful, car was good too but from 2nd day, there were display issues, see service issues.

Cons: we faced service issues on dash display that car needed maintenance - oil service etc, something we were not comfortable with at all. When we contacted the agent, Amit, via text, he said that it was just a mileage issue, warranting an oil service etc. Though we appreciate his prompt response, we were not comfortable with that display. We expect some sort of discount for that. Both agents (pick-up/drop off) dismissed the display issues quickly saying it was a regular thing.

Pros: The Ambala agent greeted us in the arrival area and walked us to the car in the airport parking lot

Cons: The drop-off took a little longer than expected because the agent needed to come pick up the car at the hotel where we were staying. This took a little coordination and waiting, but in the end, it all worked out great

Pros: The rep was punctual and friendly

Cons: Nothing

Pros: Very easy to deal with & no delays

Pros: Easy pickup and dropoff

Cons: Nothing!

Pros: Friendly and on time. Good coms.

Cons: At home a car would be full on receiving it and we’d fill it to return.

Pros: Ambala rental car very easy to deal with. Easy to contact and nice car. Thanks very much

Pros: It was so easy to find and they were so helpful in explaining how to get to my destination and what the best cellular network services are to use while visiting.

Cons: Nothing I can fault.

Pros: The service was amazing, the vehicle we got given exceeded our expectations and served us well throughout our trip. Highly recommend for anyone traveling to Fiji.

Cons: We had no issues with Ambala rent a car, service was amazing and great communication throughout pick up and drop off arrangements.

Pros: Excellent service

Pros: Extremely pleasant experience . Good bang for your buck. Nice, clean and safe cars

Pros: Very satisfied

Pros: Efficient

Cons: None

Pros: Easy transaction. Very courteous. Plane delayed. Car rep had to wait over an hour.

Cons: N/A

Pros: The guy that meet us was a really nice guy as our flight was delayed from Christchurch to Nadi

Cons: Mostly everything false advertising and wasn't clear about how much it costed

Pros: Great and helpful assistant

Cons: Rental cars are refurbished and might not be in excellent condition. We had the car obviously from Japan since it has the Japan Islands and were in Japanese. Had to guess which button to press and couldnt figure out where the language settings is.

Pros: colour

Cons: We have to keep heating up the car for long time in the morning otherwise if we don't it keep jumping while driving . Also the petrol was nearly finished when they drop the car off to us in the airport

Pros: Easy, good value, car was exactly as expected.

Cons: Would prefer full to full fuel but half to half was still ok. Otherwise no complaints at all:)

Pros: Car was near new. Very clean and safe to drive. The staff were easy to deal with and very helpful

Pros: It was soo easy to collect and drop off.

Cons: No issues at all with the car or rental. The roads and other drivers on the other hand was an eye opening experience;)

Pros: easy / staff good to deal with / definitely recommend

Cons: nothing.

Pros: Friendly, quick and easy

Cons: The car was not what i expected

Pros: Dropped the car off to us. Quick and efficient service.

Cons: Car would occasionally flash up warning lights for no apparent reason.

Pros: They were efficient communicatiors,sorry forgot the gentleman's name

Cons: Car smelled of smoke and less than a quarter of a tank of fuel ⛽️

Pros: Easy & quick, no issues with pickup & drop off

Pros: The agent was super prompt and explained everything.

Cons: nothing really

Pros: The representative was efficient and friendly. Easy process. Fuel efficient vehicle

Cons: The car made a horrific loud noise when travelling over 70km/h - maybe bad tyres? The air conditioning smelt of smoke

Pros: Great car Great service. On time pick-up and drop off

Pros: The representative was very helpful.

Cons: When we exited the arrivals hall there was no one there, we had to ring to get to find the person who was going to meet us.

Pros: Very friendly service on pick up and drop ofectin

Cons: Car didn't have rental car plates, but that didn't end up affecting is

Pros: Biggest fraud I have ever come across. They charged us $1500 for damages that was not even caused by us. Even though the police had details of the person who did a hit and run. When we refused to pay we were threatened that we will be reported to board police.

Pros: Nothing.

Cons: The rudest people we have met. It's all about money for them. No customer service. No respect for customers. Was demanded to pay in Fijian dollars at the airport when I did not have sufficient cash on me.

Pros: Everything, no issues at all. It was most convenient with a super friendly agent.

Pros: Great communication. Flexible. Great car. Highly recommend!

Pros: Quick and easy. Great Service. Sure recommend to others.

Pros: Easy to deal with. Quick drop off of vehicle.

Cons: The car was poor quality and not good to drive. The paperwork and transaction happens in the Airport carpark which doesn't fill you with confidence, and the carpark fee has to be paid by the driver. The car had a spare wheel taking up space in the boot instead of luggage. Maybe this is "Fiji-style" car rental but there were a lot of rental cars we saw on our trip that were much nicer, and not just those of the big multinational firms.

Pros: Got a free upgrade. Friendly staff.

Pros: The efficiency of pick up and drop off of the car and it ran well

Cons: Having to pay $10 to get the car out of the carpark

Pros: Very good and efficient vehicle

Cons: Some scratches on the vehicle on pickup however no issues.

Pros: good man provide me service I like a lot

Pros: No complaints at all

Cons: Awesome

Pros: everything easy and correct

Pros: Very easy pick up and drop off at the airport. The car was in great condition.

Cons: Nothing

Pros: fast and convenient

Pros: Nothing

Cons: Refer above

Pros: See previous answer.

Cons: No complaints.

Pros: Was expecting a more modern car But it did the job

Pros: Great communications

Cons: Nothing

Pros: The EV car was awesome. And cost efficient

Cons: Nothing. Was all great

Pros: Ambala Rent provided excellent service.

Pros: Very friendly and professional interaction with the staff

Cons: The car was a little older than I expected. It ran well though and was clean.

Pros: Fast and efficient explaining the t,s and c,s

Cons: Need a nice sign to hold up so easy to locate

Pros: Friendly agent to greet me at the airport. Made us feel welcome and was quick with paperwork and processing money. Good tips about driving and some helpful directions.

Cons: N/a very pleased

Cons: They advertised that they'll provide a full tank of fuel but when they delivered the car it was a quarter tank. Didn't provide me the car upon arrival at the airport but the next morning. Charged me for the full duration and didn't offer any prorata discount for not providing the car ontime. Charged me for a car seat and didnt provide a car seat or even refund the monies charged for the car seat.

Pros: Friendly and I liked the use of whatsapp.

Pros: We were provided with a great car that served us well on the trip. We were not pestered while on holiday and the agent was there to greet us again at our arranged time.

Cons: The initial greeting was dodgy. It would be good if you explained to customers what it is going to look like and a sign with the customer’s name on it would with locating the company since you don’t have a desk at the airport.

Pros: easy process

Cons: nothing really

Pros: Awesome service!

Pros: Ease of service and good value for money.

Pros: Met us at the port after our sailing trip. Prompt, kind, efficient!

Pros: Friendly service.

Cons: Car had issues which was of concern during the trip.

Pros: Ambala representative rendered a great help to me to get in time to the airport in time when two roads leading to the airport from Nadi were flooded due to heavy rain .

Pros: Very accommodating, helpful with driving hints for Fiji

Cons: Nothing

Pros: The car was clean and we appreciate using this rental company

Cons: The car fuel tank was a quarter full so maybe fill out next time and customers can refill upon return

Pros: As above but need to communicate meeting point on arrival and what to look for before the customer asks.

Cons: Nil

Pros: The staff were very accommodating, including offering to pick up the car from our holiday apartments

Pros: Efficient service and very reliable.

Pros: They went out of their way to deliver and pick up the car for us.

Cons: No complaints. They were great

Pros: Dealing with Amit from pick-up to drop-off was seamless. Would not hesitate to use this company again.

Cons: Nothing

Pros: Excellent

Cons: Excellent

Pros: great meeting, quick

Cons: suspected about over speed radar to pay, hour and date not corresponding where we were at time!

Pros: Friendly, easy to communicate with and easy to pick up and return.

Pros: Good communication and easy to deal with

Cons: Car quality and service

Pros: On time and efficient.

Cons: The car itself was old, very basic and a hideous yellow color. A bit embarrassing to drive up to our hotel (Intercontinental)

Pros: Customer service

Cons: None

Pros: Very friendly

Cons: Nil

Pros: Pickup and dropoff were the easiest of any rental car I've ever hired.

Cons: Nothing wrong with the service at all. The car had a Japanese GPS system and we couldn't figure out how to use the radio, but mechanically it was all good.

Pros: Person at airport to meet us and there at ferry terminal for drop off. Very friendly guy, great communication.

Cons: 2 tyres had substantial wear on outside of tyre tread - one was basically bald. Wheel alignment very much needed. Felt a little unsafe driving in wet weather.

Pros: Very professional and polite

Pros: Friendly

Cons: Car was and old Japanese import (car spoke something in Japanese when you started it) with nearly 280,000kms on the clock. Car was provided with only 25% fuel, making it more difficult to return with same fuel level.

Pros: Flexible and returned to airport after our initial flight was changed and delayed.

Cons: Price and general state of car.

Pros: Service was awesome, rep was there on time. Car was in perfect condition, loved the drive around.

Pros: Really friendly service and good communication They were very professional and easy to work with

Pros: The ease of the experience

Cons: Everything was great, no negatives!

Pros: Efficient and friendly

Cons: It was difficult to find Ambala at the Fiji airport. The car was very different to the photo that was on the website. It had many scratches on the paintwork but considering the standard of vehicles available in Fiji it was not too bad.

Pros: Convenient and as expected - everything ran smoothly

Cons: contact number did not work when i tried

Pros: Brand new rental vehicles

Cons: Enjoyed meeting the drop off rep, Amit. Love his personality.

Pros: The service was excellent

Cons: The customer agents came to my hotel to pick up the car, I do not need to return it to rental car

Pros: Great service no hidden cost

Cons: Friendly agent

Pros: Very friendly and great customer service

Cons: The first car we got but he helped us get an upgrade which was really good

Pros: It was a great service.

Cons: N/A

Pros: Great service Was always there when we contacted them, especially when our flight delays, I will definitely use this rental on my next trip to Fiji

Cons: Very friendly

Pros: They actually dropped my car to my hotel which was amazing. When I dropped the car back to the airport they were there within minutes to take the keys so I could get into the airport for my flight.

Cons: Not much to not like. If I had to kick something it’s that they implied the tyres were new and should not have any issues, but the tyres certainly were not new (not terrible but far from new) so I was paranoid the whole week about a tyre blowing and having to sort it out.

Pros: Very efficient, it was a bit of a hoha when I picked up the car…but that was from my end..I really acknowledge the service provided..because there was communication breakdown (from my end) but they still manage to wait for me ,probably 2hrs later,which I thought that they have gone…anyways thanks soooo much…really appreciate it❤️❤️❤️

Pros: The staff were at the airport to walk us to the car and do payment and paperwork. The same for drop off.

Cons: The car is older but drove well and was clean.

Pros: Quick and easy, nice people

Pros: Communication was great

Pros: Nice service

Pros: Great service, friendly and easy to deal with. Communication was excellent and nothing was an issue , we requested a last minute extension which was approved immediately and hassle free.

Cons: Having to pay if there was damage done even though I got full insurance. We we not told the car company on the other side would have a different name so we couldn’t find them for the pick up. There was a lot of damage on the car so I took photos.

Pros: Car had no power going up hill Very slow

Cons: Easy pick up and drop off Friendly service

Pros: We had meet and greet service, great dropping car to our hotel and was early.

Cons: The car we were given was old, not very well maintained and filthy, the car played up after 3 days. We contacted the company and were told to drive back to Nadi to exchange the car, I was very nervous to drive over 45 minutes in a car that kept misfiring, not surprised given the engine was filthy and should not be given to customers , we were given a newer car for our last day. Our drop off time for the car was 5pm, waited for over a hour for someone to collect, hardly any communication.

Pros: Cost was good

Cons: old dirty car with no fuel

Pros: The reps were very friendly, patient and understanding both with drop off and pick up. I would highly recommend car rental with Ambala Nadi.

Cons: The fuel gauge was faulty.

Pros: We’re flexible with pick up drop offs

Pros: price

Cons: age and condition of car, car steering difficult

Pros: Excellent Service and Very Friendly and Helpful Staff

Pros: Timing

Cons: Drop off

Pros: Easy online booking and pick up. Great communication as our flight was delayed but company rep was waiting for us. Friendly people.

Cons: The aircon/ ventilation or car upholstery smelled like cigarette smoke so could probably be cleaned before re-renting. We kept the windows down. That was the only downside but otherwise a great little car.

Pros: Excellent service and friendly staff. Prompt delivery and pick-up. Car had sun-roof!

Pros: Friendly and reliable service