Avance at Santorini Airport

Pros: Everything was fine, picking up the car was quick, and the information provided was accurate.

Pros: Agent at checkin was very helpful.

Cons: No one available when we arrive to return and no info as to what to do. Had to call to get someone to check us in. A little concerning when you have to catch a flight.

Pros: Customer service was on point

Cons: Fast efficient and excellent customer service

Pros: Best price on Santorini, got the car for 3 weeks and all went smooth. Highly recommended

Pros: I wrote that above.

Cons: I generally liked it. At first I had to get used to the brakes. They were working fully almost at its lower level.

Pros: The service was really good.

Cons: The only downside was the way they charge their customers. Typically rental companies don’t charge your card and only put a hold on the security deposit. Avance charged my card and refunded the deposit when I returned the car. This meant I got charged by my credit card company two exchange fees and which cost me over $50.

Pros: Respectfully treated, patience and helpful advice.

Pros: Avance had a friendly person at the check in desk. Very easy to work with in the process.

Cons: The car was definitely a little beat up and seats were stained inside the car.

Pros: All good except that the system did not allow us to refunds deposit due faulty network or machines despite multiple tries. Hope it could be done soon.

Cons: Nil

Pros: Agents were incredible and helpful

Cons: Car didn’t have reverse sensor or camera. Air conditioning doesn’t work either

Pros: Quick pick up and return, quick reimbursement of deposit

Cons: Egen I Camp to Pick up the car, the guy at the desk got kinda rude, when I told him that I don’t wanted any insurance because I had already bought on through DiscoverCars and started babbling about that if there were any damage to the car “it would take, 1, 2, 5 months before I would get my money back”. Also be aware that they actually withdraw 992 euro from your card - not reserve the money which meant that we actually ended up paying 300kr ~ 40 euro in exchange!! So be aware of this!!

Pros: Easy to find friendly staff car not new But in good condition

Pros: Quick, simple and friendly

Pros: Clear and concise. I had all the info I needed.

Pros: Their service was quite seemless.

Cons: The deposit was said to be automatically canceled on the day the vehicle was returned, but it hasn't been canceled even after 5 days have passed.

Pros: Friendly and helpful staff, car in good condition

Pros: Professional and courteous

Cons: Gas tank was not full and car mileage did not match car condition

Pros: Hospitality and understanding attitude.

Cons: Car doesn’t have parking sensors. Car had half petrol tank, not full.

Pros: nothing

Cons: very rude and rush , insisted I did not have full coverage, a way to scam more money from a customer , car is old and not clean

Pros: Terrible

Cons: I have rented cars over the world for work and leisure, this was the worst condition car I have ever rented.

Pros: Extremely quick and efficient - no issues at all.

Pros: Nothing

Cons: Snake oil salesmen. Didn't find any of them trustworthy. The front desk guy spent 10 minutes questioning whether I could drive a stick, insisting that he would charge $2,000 if the clutch was harmed.

Pros: All was perfect

Cons: Evrything was perfect

Pros: The friendliness of the staff and the ease of signing out the rental vehicle.

Pros: everything was fine

Pros: Great service, easy process.

Cons: N/A

Pros: Very cordial and friendly

Cons: The car was pretty beat up but i guess that's wat we paid for.

Pros: Quick and easy. Very nice employees. Car was perfect for what we needed.

Cons: N/a

Pros: Very professional!

Pros: good service

Cons: fast

Pros: Easy pickup and drop-off. Friendly staff

Cons: I returned with extra fuel than when I collected and they didn't reimburse me anything. Had it been the other way around, I'm sure avance would have charged me a premium. They should standardize by fueling the vehicle before giving to the customer

Pros: Quick, efficient service

Pros: Best service, professinals with a smile.

Pros: Michael was awesome!

Cons: None

Pros: Excellent service, fast and efficient, clear communication

Pros: Radio/usb port did not work but not too much of a problem as we had a portable speaker. 😊

Cons: Very efficient and friendly

Pros: at airport, Engish speaking staff

Cons: Map they gave us was terrible, Car was not full of gas at pick up

Pros: Friendly service

Pros: person behind desk was superfriendly and very clear about information.

Pros: Everything was amazing...

Pros: When the key would not come out of the ignition they replaced the car promptly and there was no problem.

Pros: Friendly, efficient.

Cons: N/a

Pros: very kind people! great service

Cons: all was good

Pros: Very nice representative, car in great condition and clean. Great renting.

Cons: Took a bit time returning the car They moved out across the street from the terminal

Pros: Fast service

Cons: Old car...problems with gasoline and low engine speed problems car 2 times stopped

Pros: Véhicule en bon état récupéré très vite à l'aéroport et rendu rapidement sans problème. La personne de l'accueil a été très aimable et efficace.

Pros: Very fast and easy pick-up service!

Cons: Car body examination at the pick-up was difficult due to low light in the evening. Next morning realize 1 more scratch on the door but no problems at the drop-off.

Pros: great car, great rental company, great Staff

Cons: nothing, everything was great

Pros: Ease of use, proximity to airport.

Cons: Nothing.

Cons: I had to pay 20 euros to deliver my car at my hotel, although it was very near and the car had a smell of chigarets

Pros: the people

Cons: nothing really

Pros: Great customer service - the person who looked after us was exceptionally nice. I think his surname was Boubalis.

Pros: Dimitri was excellent very helpful

Pros: Very easy collection and drop off procedure. In airport collection. Good quality car (VW Polo). Cheapest we found in Santorini. Covid measures had also been taken to clean the car.

Cons: Nothing

Pros: The desk to pick up the car was just outside the airport, the service provided was quick and fair, the car was clean and we had all the information we needed plus the agents were very kind and explained everything clearly.

Pros: They cared about the customers. And would use them again.

Cons: Nothing.