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Autounion at Ljubljana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Location of drop off in maribor wasn't easy to find at all (no signs whatsoever)
Pros: Ease of picking up and dropping off Responsiveness of the WhatsApp channel
Cons: While both advertised Nissan Qashqai I ordered and Dacia Duster I received are SUVs they cannot be considered the same category. Since this is not the first time I encounter this mismatch with low-cost rental agencies I conclude that this is an intentional policy and will stay away for them in the future, even at the price of paying a higher rental fee.
Pros: Value for money
Cons: We got 3 car. 2 van’s. We have only 2 space to drop of the van. And it took us awhile to find the agent
Pros: Easy communication, and efficient and honest staff
Cons: We were given a different car than we reserved, so had to arrange for a car swap after a few days, which wasn't optimal and somewhat inconvenient to arrange. But the staff was in contact to arrange based on our availability, which was thoughtful.
Cons: Gave a sub-par vehicle which smelled.
Pros: Really helpful agent.
Cons: The car was a very basic model - struggled with hills!
Pros: Very efficient
Cons: The car I collected was in a poor condition and it was only I was in a rush I agreed to take it. Next time I would insist on a car in good condition
Pros: Fantastic Customer service, didn’t push the extra insurances, explained everything clearly, communicated by WhatsApp, clear pick up and drop off instructions, checked the car with me thoroughly
Pros: The service was efficient, the company representatives nice and welcoming. And overall we were satisfied.
Pros: Friendly and helpful staff.
Pros: Office was easy to find.
Cons: I made a reservation for the smallest car, but they gave me suv without asking me in advance. Also, they wanted to take more deposit, that was stated on the reservation voucher… and taking money off my account without an invoice is just so unprofessional…
Pros: Friendly and professional
Cons: Fuel: full tank to full tank policy would be much more convenient
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Maestro, Diners, MasterCard credit card, VISA credit card.
American Express, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, Montenegro, Romania, Serbia, European Union, North Macedonia.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.03) Winter tires are included in price.
The first additional driver is allowed free of charge.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off